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mesures
d’engagement
Dr. Alan Pope
NASA
UX&
UX & Measures of Engagement
World Usability Day @ HEC:
User Engagement and Usability
Montreal, Canada
November 2015	
	
	
	
	Alan	Pope		
NASA	Langley	Research	Center	
1
2
•  Background of Crew State Monitoring Research
at NASA Langley
•  Development of a Method for Evaluating
Task Engagement Indices
•  In Progress Crew State Monitoring Research
at NASA Langley
3
Real-Time State Estimation in a Flight Simulator Using fNIRS
Gateau T, Durantin G, Lancelot F, Scannella S, Dehais F (2015)
PLoS ONE 10(3): e0121279
4
Initial Research Agenda
5
•  Background of Crew State Monitoring Research
at NASA Langley
•  Development of a Method for Evaluating
Task Engagement Indices
•  In Progress Crew State Monitoring Research
at NASA Langley
•  ~70% of incidents and accidents are
attributed to human error
Human Error in Aviation
Incidents and Accidents
•  A primary goal of NASA’s Aeronautics
research focus is to improve the National
Airspace System which already has an
exceptionally high level of safety.
6
Use of Automation in Aviation and
Hazardous States of Awareness (HSAs)
•  Automation plays a significant role in the
cockpit
–  enables humans to perform beyond normal
abilities (longer shifts, improved control, etc.)
•  But can lead to suboptimal psychological
states [Aviation Safety Reporting System (ASRS)
database]
–  complacency
–  boredom
–  diminished alertness
–  compromised vigilance
–  lapsing attention
–  preoccupation
–  absorption 7
8
9
Brainwave Correlates of Hazardous States
In
Advanced Concepts Flight Simulator
10
11
•  Background of Crew State Monitoring Research
at NASA Langley
•  Development of a Method for Evaluating
Task Engagement Indices
•  In Progress Crew State Monitoring Research
at NASA Langley
12
Task engagement has been defined in various ways.
•  A subjective state defined by questionnaire factor analytic
loadings on energetic arousal (affect), task motivation, and
concentration (cognition). Matthews et al. (2012)
•  A cognitive measure that increases “as a function of
increasing task demands.” Task demand in the Berka et al.
study was manipulated with a set of tasks that elicited the
targeted cognitive states. Berka et al. (2007)
•  “a substantial amount of the variance” associated with task
engagement could be explained using psychophysiological
measures. Fairclough and Venables (2006)
13
The closed-loop evaluation method implies a
particularly dynamic definition of task
engagement
•  how closely brain response slews with changes
in task demand when brain response is fed back
to adjust task demand (automation/manual mix)
in real time.
•  represents an “operationalization” of the task
engagement construct (Lilienfeld et al., 2015).
14
15
16
Biological
Psychology
17
EEG data could be used to determine player experience
across entire level designs.
Nacke et.al (2010)
Engagement index (Beta / (Alpha + Theta)) was capable of
differentiating high intensity game events (Player Death)
from general game play.
McMahan, Parberry and Parsons (2015)
Engagement Index (EI) did not show systematic vigilance decrement
but discriminated cued and uncued conditions near task end.
Kamzanova, Kustubayeva and Matthews (2014)
Three EEG band ratios, beta/(alpha+theta), beta/alpha,
and beta/theta were able to discriminate
daydreaming from attentive driving
beta/alpha band ratio outperformed the other two indices.
Zhao, G., Wu, C. and Ou, B (2013).
18
Adapting Automation based upon
EEG Measures of Task Engagement
19
Spin-Offs from Attention and Engagement Research
20
Eastern Virginia Medical School
Videogame Neurofeedback Research
21
•  How	does	this	work	fit	within	the	NASA	
mission?	
– “Congress	declares	that	the	general	welfare	of	the	
US	requires	that	the	unique	competence	of	NASA	in	
science	and	engineering	systems	be	directed	to	
assisFng	in	bioengineering	research,	development,	
and	demonstra4on	programs	designed	to	alleviate	
and	minimize	the	effects	of	disability.”	The	Na'onal	
Aeronau'cs	and	Space	Act,	Sec.	20102.	(f)
22
ZONE
An embodiment of U.S. patent number 8628333
Biofeedback
Training
for
Optimal
Athletic
Performance
23
EEG-based MindShift FPS
Trade names and trademarks are used in this presentation for identification only.
Their usage does not constitute an official endorsement,
either expressed or implied, by the National Aeronautics and Space Administration.
24
•  Background of Crew State Monitoring Research
at NASA Langley
•  Development of a Method for Evaluating
Task Engagement Indices
•  In Progress Crew State Monitoring Research
at NASA Langley
25
26
Fixed-Base Simulator Lab
27
Attention-related Human Performance Limiting
States (AHPLS)
•  AHPLS may reduce pilot aircraft state awareness, and
can be indicated by covert or physiological markers of
limited performance.
•  Current NASA Crew State Monitoring (CSM) studies
assess the efficacy of using CSM technology as a means
of detecting adverse human performance states.
28
• CAST research for safety enhancements to improve
commercial pilot Training for Attention Management to
address attention-related human performance
limitations observed in flight incidents
• Develop methods to detect and measure attention-
related
human performance limiting states (AHPLS):
o Channelized Attention
o Diverted Attention
o Startle / Surprise
o Confirmation Bias
29
Results are to be presented:
Harrivel, Liles, Stephens, Ellis, Prinzel, Pope.
Psychophysiological sensing and state classification for
attention management in commercial aviation.
AIAA Sci Tech 2016, San Diego, 4 - 8 January 2016.
30
LaRC Cockpit Motion Facility
31
Next CSM Research Objective Is Analogous
to the Biofeedback Spin-Offs – “Spin-Back”
•  Commercial Aviation Safety Team (CAST)
recommendation to study Training for Attention
Management
•  “Training-based mitigations - self-diagnosis methods
for flight crew members to recognize and recover
from channelized attention, confirmation bias, startle/
surprise, and diverted attention”
•  Analogous to training to recognize symptoms of
hypoxia
32
For coverage of our core research:
Stephens, C. L., Scerbo, M. W., and Pope, A.T.
Adaptive Automation for Mitigation of Hazardous States of Awareness
Chapter 26 in The Handbook of Operator Fatigue
edited by Matthews, Desmond, Neubauer, and Hancock, Ashgate 2012.
For coverage of our biofeedback work:
Pope, A.T., Stephens, C.L., and Gilleade, K. M.
Biocybernetic Adaptation as Biofeedback Training Method
Chapter 5 in Advances in Physiological Computing
edited by Fairclough and Gilleade, Springer 2014.
33

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UX & Measures of Engagement

  • 2. UX & Measures of Engagement World Usability Day @ HEC: User Engagement and Usability Montreal, Canada November 2015 Alan Pope NASA Langley Research Center 1
  • 3. 2 •  Background of Crew State Monitoring Research at NASA Langley •  Development of a Method for Evaluating Task Engagement Indices •  In Progress Crew State Monitoring Research at NASA Langley
  • 4. 3 Real-Time State Estimation in a Flight Simulator Using fNIRS Gateau T, Durantin G, Lancelot F, Scannella S, Dehais F (2015) PLoS ONE 10(3): e0121279
  • 6. 5 •  Background of Crew State Monitoring Research at NASA Langley •  Development of a Method for Evaluating Task Engagement Indices •  In Progress Crew State Monitoring Research at NASA Langley
  • 7. •  ~70% of incidents and accidents are attributed to human error Human Error in Aviation Incidents and Accidents •  A primary goal of NASA’s Aeronautics research focus is to improve the National Airspace System which already has an exceptionally high level of safety. 6
  • 8. Use of Automation in Aviation and Hazardous States of Awareness (HSAs) •  Automation plays a significant role in the cockpit –  enables humans to perform beyond normal abilities (longer shifts, improved control, etc.) •  But can lead to suboptimal psychological states [Aviation Safety Reporting System (ASRS) database] –  complacency –  boredom –  diminished alertness –  compromised vigilance –  lapsing attention –  preoccupation –  absorption 7
  • 9. 8
  • 10. 9
  • 11. Brainwave Correlates of Hazardous States In Advanced Concepts Flight Simulator 10
  • 12. 11 •  Background of Crew State Monitoring Research at NASA Langley •  Development of a Method for Evaluating Task Engagement Indices •  In Progress Crew State Monitoring Research at NASA Langley
  • 13. 12 Task engagement has been defined in various ways. •  A subjective state defined by questionnaire factor analytic loadings on energetic arousal (affect), task motivation, and concentration (cognition). Matthews et al. (2012) •  A cognitive measure that increases “as a function of increasing task demands.” Task demand in the Berka et al. study was manipulated with a set of tasks that elicited the targeted cognitive states. Berka et al. (2007) •  “a substantial amount of the variance” associated with task engagement could be explained using psychophysiological measures. Fairclough and Venables (2006)
  • 14. 13 The closed-loop evaluation method implies a particularly dynamic definition of task engagement •  how closely brain response slews with changes in task demand when brain response is fed back to adjust task demand (automation/manual mix) in real time. •  represents an “operationalization” of the task engagement construct (Lilienfeld et al., 2015).
  • 15. 14
  • 16. 15
  • 18. 17 EEG data could be used to determine player experience across entire level designs. Nacke et.al (2010) Engagement index (Beta / (Alpha + Theta)) was capable of differentiating high intensity game events (Player Death) from general game play. McMahan, Parberry and Parsons (2015) Engagement Index (EI) did not show systematic vigilance decrement but discriminated cued and uncued conditions near task end. Kamzanova, Kustubayeva and Matthews (2014) Three EEG band ratios, beta/(alpha+theta), beta/alpha, and beta/theta were able to discriminate daydreaming from attentive driving beta/alpha band ratio outperformed the other two indices. Zhao, G., Wu, C. and Ou, B (2013).
  • 19. 18 Adapting Automation based upon EEG Measures of Task Engagement
  • 20. 19 Spin-Offs from Attention and Engagement Research
  • 21. 20 Eastern Virginia Medical School Videogame Neurofeedback Research
  • 23. 22 ZONE An embodiment of U.S. patent number 8628333 Biofeedback Training for Optimal Athletic Performance
  • 24. 23 EEG-based MindShift FPS Trade names and trademarks are used in this presentation for identification only. Their usage does not constitute an official endorsement, either expressed or implied, by the National Aeronautics and Space Administration.
  • 25. 24 •  Background of Crew State Monitoring Research at NASA Langley •  Development of a Method for Evaluating Task Engagement Indices •  In Progress Crew State Monitoring Research at NASA Langley
  • 26. 25
  • 28. 27 Attention-related Human Performance Limiting States (AHPLS) •  AHPLS may reduce pilot aircraft state awareness, and can be indicated by covert or physiological markers of limited performance. •  Current NASA Crew State Monitoring (CSM) studies assess the efficacy of using CSM technology as a means of detecting adverse human performance states.
  • 29. 28 • CAST research for safety enhancements to improve commercial pilot Training for Attention Management to address attention-related human performance limitations observed in flight incidents • Develop methods to detect and measure attention- related human performance limiting states (AHPLS): o Channelized Attention o Diverted Attention o Startle / Surprise o Confirmation Bias
  • 30. 29 Results are to be presented: Harrivel, Liles, Stephens, Ellis, Prinzel, Pope. Psychophysiological sensing and state classification for attention management in commercial aviation. AIAA Sci Tech 2016, San Diego, 4 - 8 January 2016.
  • 32. 31 Next CSM Research Objective Is Analogous to the Biofeedback Spin-Offs – “Spin-Back” •  Commercial Aviation Safety Team (CAST) recommendation to study Training for Attention Management •  “Training-based mitigations - self-diagnosis methods for flight crew members to recognize and recover from channelized attention, confirmation bias, startle/ surprise, and diverted attention” •  Analogous to training to recognize symptoms of hypoxia
  • 33. 32 For coverage of our core research: Stephens, C. L., Scerbo, M. W., and Pope, A.T. Adaptive Automation for Mitigation of Hazardous States of Awareness Chapter 26 in The Handbook of Operator Fatigue edited by Matthews, Desmond, Neubauer, and Hancock, Ashgate 2012. For coverage of our biofeedback work: Pope, A.T., Stephens, C.L., and Gilleade, K. M. Biocybernetic Adaptation as Biofeedback Training Method Chapter 5 in Advances in Physiological Computing edited by Fairclough and Gilleade, Springer 2014.
  • 34. 33