June, 2010 Utah Product Management Association presentation, "Creating products that people love" by Steve Ballard, Director of User Experience for attask.com.
I represented Razorfish Austin at the UX Week conference in San Francisco last year. It was inspiring and I saw one of my design heroes speak. These are my take-aways.
Multi-dimensional: Building 21st Century Experiences for Financial Outcomes Harriet Wakelam
This presentation was given as a keynote at UX Finance, Istanbul Turkey 2013. It looks at the frameworks and key challenges of designing multi-channel customer experiences that deliver to financial outcomes, not just business outcomes.
This is the slidedeck I used for my talk about UX for the 2016 cohort of Venture for Canada at Queen's University, Kingston, ON. In it, I go over what I've learned about UX over the past 3 years, including a brief history of UX, a look at the design landscape today, and a glimpse into what we can expect in the future. I followed this talk up with a quick hands-on workshop on UX design.
If you feel like this is something your organization or team can benefit from, feel free to reach out to me to coordinate something!
I represented Razorfish Austin at the UX Week conference in San Francisco last year. It was inspiring and I saw one of my design heroes speak. These are my take-aways.
Multi-dimensional: Building 21st Century Experiences for Financial Outcomes Harriet Wakelam
This presentation was given as a keynote at UX Finance, Istanbul Turkey 2013. It looks at the frameworks and key challenges of designing multi-channel customer experiences that deliver to financial outcomes, not just business outcomes.
This is the slidedeck I used for my talk about UX for the 2016 cohort of Venture for Canada at Queen's University, Kingston, ON. In it, I go over what I've learned about UX over the past 3 years, including a brief history of UX, a look at the design landscape today, and a glimpse into what we can expect in the future. I followed this talk up with a quick hands-on workshop on UX design.
If you feel like this is something your organization or team can benefit from, feel free to reach out to me to coordinate something!
Explore this presentation to comprehend the essential design theories, popular concepts, methodologies, and ideologies of UX Design. To explore more about UX, you can visit our UX/UI Design courses page - https://www.admecindia.co.in/ui-and-ux-courses
Jon Mann and I conducted kinetic brainstorming workshop at APDF. We were asked to combine our view with five other design leaders representing four design firms; Gavin Kelly, Rob Girling, Steve Portigal and Scott MacInnes.
First issue (Fall 2015) of my magazine Dynamic Design. It is a collection of articles about the new revolution in digital design. It is guiding my workshops all over the world.
Experience UX methods to determine the right minimal amount of functionality that you can ship (Minimal Viable Product) that is what your users need/want the most. In this fast-paced highly collaborative session, participants will experience the power of lean (quick and lightweight) UX methods first hand by applying fast and effective techniques that will force teams to focus and gain insights and, most importantly, to validate their assumptions about users and usability very early in the design and development stages.
Defeating Babel: 4 Strategies for Better Design Communication in AgileJim Carlsen-Landy
User experience can make or break new products, and revitalize or kill existing products. Having skilled designers and developers is a start, but they don't naturally speak the same language, which can impede your team's value delivery. Using examples from research and industry, as well as experiences from my own and others’ work with Agile teams, this session delivers strategies and specific techniques that designers, developers, and product owners can apply to build more powerful design communication across disciplines.
This presentation is organized around four proven strategies:
- Drive priority discussions around value
- Speak a shared language of Agile development
- Show possibilities, don’t debate principles
- Tailor artifacts to meet your teams’ needs
User Experience Architecture in a Cross-Channel WorldAustin Govella
One of the dirty secrets about cross-channel user experience is that we've always worked cross-channel. What's changed is how much—and how well—we can impact the experience across these channels.
In this presentation, we’ll examine three guiding principles for working cross-channel. With those principles in mind, we’ll look at four tools you can use to help guide and improve cross-channel user experiences at your organization.
Rapid User Research - a talk from Agile 2013 by Aviva RosensteinAviva Rosenstein
Doing user research before and during development helps inform your choices about strategy (what to build) as well as tactics (how to build it)-- and it doesn't have to slow down your development process . In fact some rapidly executed research can speed up your time to market by reducing the need to refactor late in a project.
This presentation includes practical information to help product owners and developers quickly get inside the heads of their users, validate product ideas and improve the usability of their software at warp speed. The talk included tips and techniques for recruiting research participants, shadowing and interviewing users effectively, getting valuable feedback on product concepts and information architecture, and rapidly iterating on the user interface to improve usability. They discussed remote testing tools that help teams evaluate if users can successfully achieve their goals with their designs, and reviewed best practices collecting feedback from users after launch.
Building the User Experience Community at SDLPhilipp Engel
This presentation describes how we built an in-house user experience community at SDL. We started small, with the literal UX team of one, but grew and expanded the team and the discipline over the last 6 years.
In this presentation, we summarize what worked for us and share experiences and best practices. Not only to inspire other user experience teams, but any discipline in a large scale software development organization that intends to grow from a handful of disconnected experts into a strong internal community.
User Experience Design, or UX Design, is often a mystifying term thrown around in sales pitches, conferences, client engagements, and the like, but what does it really entail?
Any successful application is always built, at its core, around problem solving. Take a look through the presentation to see how we approach UX Design here at Quick Left. We’ll help navigate through all the buzz words, and get down to real world examples of successful user experience design.
This is part one of a two part series. Part two coming soon.
Explore this presentation to comprehend the essential design theories, popular concepts, methodologies, and ideologies of UX Design. To explore more about UX, you can visit our UX/UI Design courses page - https://www.admecindia.co.in/ui-and-ux-courses
Jon Mann and I conducted kinetic brainstorming workshop at APDF. We were asked to combine our view with five other design leaders representing four design firms; Gavin Kelly, Rob Girling, Steve Portigal and Scott MacInnes.
First issue (Fall 2015) of my magazine Dynamic Design. It is a collection of articles about the new revolution in digital design. It is guiding my workshops all over the world.
Experience UX methods to determine the right minimal amount of functionality that you can ship (Minimal Viable Product) that is what your users need/want the most. In this fast-paced highly collaborative session, participants will experience the power of lean (quick and lightweight) UX methods first hand by applying fast and effective techniques that will force teams to focus and gain insights and, most importantly, to validate their assumptions about users and usability very early in the design and development stages.
Defeating Babel: 4 Strategies for Better Design Communication in AgileJim Carlsen-Landy
User experience can make or break new products, and revitalize or kill existing products. Having skilled designers and developers is a start, but they don't naturally speak the same language, which can impede your team's value delivery. Using examples from research and industry, as well as experiences from my own and others’ work with Agile teams, this session delivers strategies and specific techniques that designers, developers, and product owners can apply to build more powerful design communication across disciplines.
This presentation is organized around four proven strategies:
- Drive priority discussions around value
- Speak a shared language of Agile development
- Show possibilities, don’t debate principles
- Tailor artifacts to meet your teams’ needs
User Experience Architecture in a Cross-Channel WorldAustin Govella
One of the dirty secrets about cross-channel user experience is that we've always worked cross-channel. What's changed is how much—and how well—we can impact the experience across these channels.
In this presentation, we’ll examine three guiding principles for working cross-channel. With those principles in mind, we’ll look at four tools you can use to help guide and improve cross-channel user experiences at your organization.
Rapid User Research - a talk from Agile 2013 by Aviva RosensteinAviva Rosenstein
Doing user research before and during development helps inform your choices about strategy (what to build) as well as tactics (how to build it)-- and it doesn't have to slow down your development process . In fact some rapidly executed research can speed up your time to market by reducing the need to refactor late in a project.
This presentation includes practical information to help product owners and developers quickly get inside the heads of their users, validate product ideas and improve the usability of their software at warp speed. The talk included tips and techniques for recruiting research participants, shadowing and interviewing users effectively, getting valuable feedback on product concepts and information architecture, and rapidly iterating on the user interface to improve usability. They discussed remote testing tools that help teams evaluate if users can successfully achieve their goals with their designs, and reviewed best practices collecting feedback from users after launch.
Building the User Experience Community at SDLPhilipp Engel
This presentation describes how we built an in-house user experience community at SDL. We started small, with the literal UX team of one, but grew and expanded the team and the discipline over the last 6 years.
In this presentation, we summarize what worked for us and share experiences and best practices. Not only to inspire other user experience teams, but any discipline in a large scale software development organization that intends to grow from a handful of disconnected experts into a strong internal community.
User Experience Design, or UX Design, is often a mystifying term thrown around in sales pitches, conferences, client engagements, and the like, but what does it really entail?
Any successful application is always built, at its core, around problem solving. Take a look through the presentation to see how we approach UX Design here at Quick Left. We’ll help navigate through all the buzz words, and get down to real world examples of successful user experience design.
This is part one of a two part series. Part two coming soon.
Agile and UX both put user's needs at their center, but their foundational beliefs have set them at odds over the years.
Presented at part of "24 Hours of UX" 2022.
Design Thinking Dallas by Chris BernardChris Bernard
These are the slides I gave for a keynote at a conference hosting by IMC2 for the Design Thinking Dallas Conference. Some of the content here is repetitive across other presentations I give.
Questions? Email me at chris.bernard@microsoft.com
A short introductory presentation on User Experience and it's importance to Consumers. Briefly touching the different aspects of User Experience, from general Rule of Thumbs in User Experience Design to more in-depth concepts such as Lean UX and Holistic Design.
A New Toolbox: Artifact Providence 2013Kevin Sharon
Kevin and Sophie reveal Happy Cog’s design process through their experience building a responsive site from beginning to end, including: kicking off the project, the collaborative design process, and the tools they tweaked along the way. Find out what worked and what they learned. In the end, it should be clear that this is a time for experimentation and finding new approaches for new tasks.
Why Product Management and UX Design are Key to SuccessNikkel Blaase
The core relationship between Product Management and UX Design & why it’s key to product & business success.
Watch the video here: https://youtu.be/vj6ykho6nc0
Unicorns are considered to be the rare person who can do both design and development. But, why are they considered rare? Because consider design and development to be separate disciplines.
In this talk, I explore the spectrum of design and development, how designers can be empowered by learning about development, and how developers can be empowered by learning about design.
I gave this talk at the Big Design Conference in Addison, TX on September 6, 2014.
This presentation is targeted to developers trying to learn enough design skills to fill in gaps when a ux designer is not available to work on a project. A secondary goal is to give developers insight into the design process.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
4. Why not just make products
people don’t love? It’s easier
Capability
Desirability
Product
Viability
• Makes users feel stupid
• Causes users to make big mistakes
• Requires too much effort
• Is not engaging or enjoyable
5. In a mature industry, design
innovation is essential
6. Believe it or not, product features
become less important
happy user peak
user happiness
“I Rule!” “Guess I better look
at the manual.”
“Where the heck
“Cool!” did they put that?”
“I’m so glad they “Now I can’t even do the
added this.” one simple thing
I bought this for...”
“Nice, but I
wish I could do more...” “ I Suck!”
number of features
9. DESIGN
(is a big word)
“Design is to design a design to produce a design”
– John Heskett
10. We design things people use
“Design is the conscious and intuitive effort to impose
meaningful order.”
- Victor Papanek
• Gooddesign ensures usefulness, usability and emotional
connection
• Design is about planning what to build before you build it
• Design allows permission to explore
• Design requires collaboration with the builders
11. Discussion
What is design?
How does design
happen in your organization?
12. What is User Experience Design?
“The user experience development process is all about
ensuring that no aspect of the user’s experience with
your site [product] happens without your conscious
explicit intent. This means taking into account every
possibility and every action the user is likely to take and
understanding the user’s expectations at every step of
the way through that process”
– Jesse James Garrett
The Elements of User Experience
13. What is User Experience Design?
Visual
Interaction
Interface
Design
Design
Industrial
Design
14. Meet the UXD Cast?
(more on this later)
UX
Interaction Designer Visual
Designer Designer
Industrial
Designer
15. Meet the UXD Cast?
(more on this later)
UX
Interaction Designer Visual
Designer Designer
Both
(rare)
Designs product Designs products’
behavior visual appearance
(usefulness usability) (clarity, emotion brand)
16. IxD VD
Interaction Design
“Every moment of every day millions of people send
e-mail, talk on mobile phones, instant message each
other, record TV shows with TiVo, and listen to their
iPods. All of these things are made possible by good
engineering. But it’s interaction design that makes
them usable, useful, and fun.”
– Dan Saffer
Designing for Interaction
17. What Interaction Designers Do?
User Centered Design
• User research
Interaction
• Personas Design
• User Flows & Scenarios
• Brainstorm, Ideation Sketching
• Wireframes Prototypes
• Usability testing design validation
18. User Centered Design
User Research
• Contextual Inquiry (Ethnographic Interviews)
• Be an Anthropologist
• Let them teach you, have a beginners mind
• Go to them, let them do the talking, take notes and photos
• Looking for patterns in goals, behavior, environment, etc.
• Good Designers will be suspect of surveys and focus groups
to gather information about peoples behaviors and desires
19. “Any attempt to reduce human behavior to statistics is
likely to overlook important nuances, which make an
enormous difference to the design of products”
- Alan Cooper
21. User Centered Design
Personas
•A precisely defined fictional user based on the
patterns we observed (goals being the most important)
• Provides a precise unambiguous definition of the
“user” (avoids the “elastic user” problem)
• Helpavoid designing for one’s self or
designing for needs that don’t really exist
• We can more effectively design for just one
person than for a group
•A communication tool to build commitment
around a design
22. User Centered Design
Personas
“If you try to design an
automobile that pleases every
possible driver, you end up with a
car with every possible feature,
but that pleases nobody.”
- Alan Cooper
24. User Centered Design
User Flows & Scenarios
• Clearer picture if activities are getting your persona closer to
their actual goals or not
• Betterunderstand users’ mental (how does the user actually
think about they way something works)
•Aprototype of words that describes what your persona’s day
would be like using the product you imagine
• Helps stakeholders envision what the product may be like.
(great for getting buy-in)
26. User Centered Design
Brainstorm, Ideation Sketching
IDEO’s 7 Rules
• Be Visual
• Defer judgment
• Encourage Wild Ideas
• Build on the Ideas of Others
• Go for Quantity
• One Conversation at a Time
• Stay Focused on the Topic
28. User Centered Design
Wireframes Prototypes
Wireframing is at the heart of Interaction Design, and it’s important
that it is done independently of Visual Design
and UI Development
34. Meet the UXD Cast?
(I told you we’d come back to this)
UX
Interaction Designer Visual
Designer Designer
35. How to hire a real UX Designer
• Many designers with no UX or IxD experience are calling
themselves UX or IxD Designers - don’t get fooled
• Great print designers often make very poor Visual Interface
Designers
• Reach out to them where they the real ones congregate
(IxDA, UPA, UIE, Adaptive Path, Conferences)
• If
they are any good they will already be employed and be
making good money.
36. What to look for
• Portfolio, portfolio, portfolio
- that contains good examples of
research, personas, flows and wireframes.
• Askthem to describe why they made the design decisions
they did. Have them explain their wireframes.
• Give them a written design problem and have them sketch a
solution - design test to uncover design thinking skills
• Ask references specifically about IxD skills.
• Did I mention portfolio.