The document discusses using a Community Score Card (CSC) tool to promote governance in Bombo, Uganda. The CSC is a qualitative monitoring tool used by communities to evaluate local services and projects. It allows service users to provide feedback to providers, and providers to learn what is working and what needs improvement directly from communities. Eight villages in Bombo participated in a CSC process where community members identified and scored performance indicators, proposed improvements, and met with service providers to present results and discuss solutions. The process aimed to strengthen communication between communities and local governance in Bombo.