This document discusses how social media tools can improve workplace learning. It notes that people are communicating, interacting, collaborating, and accessing information differently now through more communication channels and tools. This represents a shift from traditional, predictable learning models to non-traditional, unpredictable networks. The document outlines several strategies for using social media to support learning, including blended learning, informal learning, collaborative environments, knowledge management, communities, and professional development. It concludes by inviting further discussion on these topics.