This document outlines Indonesia's bureaucratic reform roadmap. It discusses improving government capacity, accountability, and public services as major targets. It notes that 2014 was a "moment of truth" and that the Jokowi administration has initiated fundamental reforms despite country challenges. The President has instructed moving beyond routine work through new traditions, perspectives, and methods. Background information provided includes improving Indonesia's ease of doing business ranking and a new local government law requiring innovation in governance and services. SECI and drum-up models are discussed for inspiring and implementing innovation across agencies and regions. Progress is shown through various innovation examples and improved governance indexes from 2015-2018.

2. Bureaucratic Reform Roadmap
Government capacity, accountability,
and public service improvement are the
major target for improvement.
Year 2014 was a “moment of truth” for
Indonesia. Jokowi administration has
seriously initiated systemic and fundamental
reforms despite challenges encountered by
the country.
President’s Instruction
“we must get out of the routine and
monotonous work; we must bring new
tradition, new perspective, and new method”.
Background
Ease of Doing Business
Indonesia rank: 120 (2014) to 114 (2015)
needs leapfrogging effect!
Local Government Law 2014
Local government is required to produce
any type of renewal and breakthrough in
government affairs and public service
delivery for the people.

4. COMBINATION: Linking knowledge
SOCIALIZATION: Team building
Mutual visit and communication among employees.
Meeting and consulting with stakeholders concerning
job contents.
Reporting, convincing, and asking for
support from superior.
INTERNALIZATION: Doing while learning
Practicing new ideas, ways & methods.
Improving self and group capacity to implement the
new ideas, ways and methods.
Increasing the quality of work and innovating the
ideas and methods continuously.
Monitoring the effectiveness of new ideas & methods
in solving the problems, and anticipating the opposite.
EXTERNALIZATION: Dialogue
Writing problems encountered and discussing with
other parties.
Codifying the process into sentences, pictures,
metaphors, formulas, or other relevant symbols.
Agreeing selected solutions and creating new
ideas, methods, etc.
Analysing data and information, and
formulating probable ideas based on data analysis.
Storing, documenting, and organizing
information.
Proposing and presenting action plan to
implement the new ideas.

5. COMBINATION: Linking knowledge
SOCIALIZATION: Team building
INTERNALIZATION: Doing while learning
EXTERNALIZATION: Dialogue
Serial of meeting
across agencies to
prepare regulation
& models on
innovation.
Models created:
Sinovik, IGA,
Inno-laboratory.
Annual festival on innovation across regions NIPA MOHA Menpan

6. PetaBencana.id is a free website-based platform that produces
spatial visualization of disaster information in real time.
Winner of UNPSA 2019
EDAT is a participatory and voluntary-based monitoring system
to detect the possibility of Malaria case in village level.
Winner of UNPSA 2018

7. Purbalingga,
Central Java

8. Ciamis, West
Java

9. Samarinda,
East Borneo

10. Government
Effectiveness Index
Ease of Doing
Business Index
Corruption
Perception Index
E-Govt
Development Index
5 places
48 places
18 places
11 places
107 in 2014 89 in 2018
120 in 2014 72 in 2018
43 in 2018 32 in 2019
116 in 2016 107 in 2018

11. Robin Murray, Julie Caulier-Grice, Geoff Mulgan, 2010, “The
Open Book of Social Innovation”, The Young Foundation
Geoff Mulgan, 2014,
“Innovation in the Public
Sector”, Nesta London

12. Drum-up
Inspiring people to be willing to innovate
Diagnose
Mapping organization problem and finding new
ideas to solve the problems
Design
Composing comprehensive action plan of
innovation
Deliver
Implementing & monitoring the action plan,
then measuring the result
Display
Innovation exhibition and getting feedback from
the people & stakeholders.
Documentation
Transforming implicit to explicit knowledge to
boost innovation replicability and sustainability.

13. Note:
Within the priod of 2015-2018:
67 regions with total 6779
innovation ideas and products
Karo
(149)
Pakpak Bharat
(42)
Muara Enim (79)
Ciamis
YogyakartaKebumen
Purbalingga
Pontianak
(155)
Tarakan
Samarinda
Baubau
Kutai
Kartanegara
Kupang
Bone
Solok (159)
Surakarta
Garut
Banjar
Ambon
Tulungagung
Prov. Kaltara
Bantul
Aceh Tamiang (71)
Sabang
(90)
Jeneponto
Parepare
Nunukan
Katingan
Muna
Berau
Tasikmalaya
Surakarta
Depok
Pelalawan (89)Prov. Sumbar
Labinov 2016
Labinov 2015
Labinov 2017
Labinov 2018
Jayapura
Sorong
Belu
Kep. Tidore
Kep. Aru
Dompu
Wakatobi
Minahasa
utara
Tanah
Bumbu
Kotawaringin
Timur
Mentawai (171)
Salatiga
Mojokerto
Banyumas
Agam Kota Padang (183)
Pesisir
Selatan
Probolinggo
Serang
Majalengka
Tuban
Banggai
Tanah Datar (111)
Bandung
Lebak
Sragen
KudusPati
Lampung
Tengah
(73)
Mesuji

14. Epilog
• Innovation is proven to
improve the satisfaction
of the people and the
quality of public sector
in Indonesia. In the long
run, however, public
sector needs daily
innovation architecture.
• Utilizing SECI Model,
Indonesia is on the right
track to be “islands of
innovation”.
Innovation is the answer
to all problems …
o Think differently !!
o Find new ways of doing
things !!
o Leave “business as
usual” and comfort
zone !!

15. KOTA SURAKARTA KOTA JAYAPURA KAB AGAM KAB BANYUMAS
KAB PELALAWAN KOTA MOJOKERTO KAB PESISIR SELATAN KOTA SORONG
Thank you, arigatou gozaimashita, salamat po …