The document discusses how Kaplan University used business process management (BPM) techniques like Six Sigma to improve processes in their Office of the Registrar. They mapped existing processes, measured key metrics, and implemented controls to manage performance. This included deploying a ticketing system to track work and standardizing processes. As a result, they saw a 63% improvement in meeting service level agreements, cost savings, and higher staff engagement and retention. The document advocates that other organizations map, measure, and manage their processes to achieve similar gains.
Fundamentals for Impacting Student SuccessJim Black
Topics include influencing student retention behavior, understanding student attrition factors, leveraging student retention data and research, retention best practices, and managing change to impact campus-wide engagement in retention.
Improvement of Business Process Management in Higher Education institutionsTomislav Rozman
The purpose of the project is...
... to improve the visibility of HEI
processes to all stakeholders:
students, professors, management,
external stakeholders.
Students, Services, Silos, and Sanity: A Content Transformation StoryLisa Maria Martin
All the cool kids seem to be doing it: bringing financial aid, tuition payments, registration, and other student services together under one virtual umbrella—the coveted “one-stop shop.”
Not surprisingly, creating a web presence for previously siloed offices can prove challenging. There are limited resources, wide-ranging audiences, long histories of territorialism—and we haven’t even started digging into the content.
Using the George Washington University’s recent undertaking as an example, this presentation will discuss the ups and downs of creating a single web presence for multiple organizations: gathering project support with user research and analytics, identifying where organizational challenges impact content, and keeping the peace—and your sanity—amid stakeholder tension.
Delivered at Confab Higher Ed, November 12, 2013
Fundamentals for Impacting Student SuccessJim Black
Topics include influencing student retention behavior, understanding student attrition factors, leveraging student retention data and research, retention best practices, and managing change to impact campus-wide engagement in retention.
Improvement of Business Process Management in Higher Education institutionsTomislav Rozman
The purpose of the project is...
... to improve the visibility of HEI
processes to all stakeholders:
students, professors, management,
external stakeholders.
Students, Services, Silos, and Sanity: A Content Transformation StoryLisa Maria Martin
All the cool kids seem to be doing it: bringing financial aid, tuition payments, registration, and other student services together under one virtual umbrella—the coveted “one-stop shop.”
Not surprisingly, creating a web presence for previously siloed offices can prove challenging. There are limited resources, wide-ranging audiences, long histories of territorialism—and we haven’t even started digging into the content.
Using the George Washington University’s recent undertaking as an example, this presentation will discuss the ups and downs of creating a single web presence for multiple organizations: gathering project support with user research and analytics, identifying where organizational challenges impact content, and keeping the peace—and your sanity—amid stakeholder tension.
Delivered at Confab Higher Ed, November 12, 2013
Characteristics of high maturity organisations - how CMMI & LSS integration can improve product quality, processes, bottom line and customer satisfaction
Characteristics of high maturity organisations - how CMMI & LSS integration can improve product quality, processes, bottom line and customer satisfaction
University of Northern Colorado's Honors Program students engage in a series of thoughtful, intensive, and rewarding personal dialogues with their colleagues in countries such as Egypt, Morocco, Turkey, and Bahrain. During this live student-driven demonstration, discover how synchronous, web-based technologies serve as a conduit for new understandings across the oceans and cultures. As participants of the Soliya Connect Program college students in the U.S. Europe, and Middle East/North African countries to collaboratively explore relations between the West and the Arab and Muslim Worlds with the aim of improving intercultural awareness and understanding. More info at http://www.youtube.com/watch?gl=GBandhl=en-GBandv=Q5cEMtLDA0M
Making the Rules for Higher Education MaterialsWCET
The Higher Education Opportunity Act (HEOA) addresses a number of issues of interest to WCET members, including definitions of distance education and correspondence, student achievement, transfer of credit, student authentication, and growth monitoring. The presenters were all members of the Negotiated Rulemaking Team charged with determining the rules that will be used by the U.S. Department of Education to implement the provisions of the act. They will report on the process, outcomes, and implications for higher education and distance learning.
If students today think email is old-school, how do we communicate with them? What should we have in our syllabi about communication methods? Social Networking has hit the mainstream and technologies such as Twitter, Facebook, MySpace, and You Tube are at the forefront of this revolution. Join us as we explore ways to use these tools to enhance the educational experience.
The focus of assessment has permeated our lives and, in that, we have been on a mission to collect data to demonstrate students are learning. So now what? Was the data collected as useful as you thought it would be? Did you or your faculty change their courses, programs, or teaching strategies based on the data? Join us to discuss if what we collect is chaos or making a difference. Presenters: Gil Linne, Dean, College of Social Sciences, University of Phoenix (AZ), and Beth Patton, Associate Dean, College of Natural Sciences, University of Phoenix (AZ).
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
Using Process Control to Ensure Quality
1. Using Process Control to Ensure Outstanding Service and Quality Michael Lorenz, Executive Director/University Registrar, Kaplan University WCET Annual Conference, October 2009 Property of Kaplan Higher Education
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