The document discusses the City University of Seattle's Blackboard Wizard program. The Wizard program sends faculty introductory emails at the start of each quarter introducing a new Blackboard theme. It then follows up with additional emails called "Did You Know" emails that provide step-by-step instructions and screenshots for using different Blackboard features. The goals of the Wizard program are to promote Blackboard functions to faculty through small, in-depth lessons in a non-threatening manner and to provide one-on-one help when needed. Faculty feedback on the Wizard program has been positive, noting it increased their confidence and skills in using Blackboard.

1. October 26, 2009 City University of Seattle CityU Blackboard Wizard presents Theme of the Quarter

2. City University of Seattle Majority of faculty are practitioners in their filed to are hired at CityU as adjuncts CityU offers online, mixed-mode and face-to-face classes Instructors are required to use Blackboard in all delivery formats, including face-to-face October 26, 2009

3. Faculty training at CityU Blackboard Basics training– required self-paced preparatory course Training and workshops at Regional Faculty Conferences Training materials Blackboard Lab/Blackboard Walk-in Clinic at Regional Faculty Conferences October 26, 2009

4. CityU Blackboard Wizard October 26, 2009

5. Why Wizard Humorous and non-threatening Small chunks – Theme of the quarter Focused and in-depth learning – one thing at the time User’s experience rather than just “manual knowledge” One-on-one help if needed or requested It is not intended to replace any required training for faculty October 26, 2009

6. How Wizard works? Introductory e-mail in the beginning of the quarter, announcing new Theme of the quarter – Online testing or Assignment manager Attached handouts – step-by-step instructions with screen shots or captivate movies Follow up “Did you know …” e-mails with additional information October 26, 2009

7. Did you know… e-mails - example Assignment Manager allows you to organize your work with students - you can create a separate space for students to submit their assignments to you . You can provide students with instructions for an assignment, without e-mailing them. You can also attach multiple files to your instructions, so students can use them while working on their assignments. There is a time and date stamp on every assignment submitted via Assignment Manager . October 26, 2009

8. Topic selection for Wizard Functions that we would like to promote at CU – online testing, Learning Units, Assignment Manager, Forum Grading, etc. New information about updates Best practices – Managing Discussion Board October 26, 2009

9. Feedback from faculty I'm glad you're here Wiz. My comfort factor has just gone up! I could still be using Blackboard as I did ... using only an elementary knowledge and skill. However, the increased confidence and confidence, following the tutorials and wizard, have allowed me to provide a more sophisticated (and more user-friendly) shell. My thanks to all that provide us with that level of easy-to-use training. October 26, 2009

10. Feedback from faculty I had initially struggled through Blackboard, assuming that I could figure it out on my own. It didn't seem too difficult ... until I wanted to take advantage of what I witnessed others were doing with it. The tutorials and the wizard have provided me with the awareness and instruction of how to capitalize on the resources and abilities of Blackboard. In the end, I am more fully enjoying my on-line teaching and finding that students also enjoy the tools and capabilities of the system. October 26, 2009

11. Who is Wizard? 2 faculty with extensive Blackboard experience 2 Blackboard Course Development Assistants Blackboard Support Associate October 26, 2009