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The document discusses using business architecture to identify business services. It begins by explaining the roles of technical, enterprise, and business services. It then provides an example service model for a financial services company. The document emphasizes that the operating model and business capabilities should drive service identification, not technical requirements. It provides guidance on engaging business stakeholders, developing a business architecture, and integrating services with enterprise architecture governance. The overall message is that a business-driven approach focusing on capabilities, not technical solutions, is needed to properly identify business services.
























