User Story Mapping - Add a 2nd Dimension to your Flat, Product Backlog
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The document discusses user story mapping, a technique for planning agile projects. It involves creating a visual map that arranges user tasks, activities, and stories on a wall to illustrate the overall user flow and functionality of a product. The map provides context for prioritizing requirements and facilitates effective release planning. An example of creating a story map for an email application is provided, outlining the key steps: identifying users and goals, generating tasks, deriving activities, organizing on the wall, adding details as stories, and using it for prioritization.
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User Story Mapping - Add a 2nd Dimension to your Flat, Product Backlog
- 1. Add a 2nd Dimension to your Flat Product Backlog A User Story Mapping Workshop Image Source: http://www.business-strategy-innovation.com/labels/Customers.html
- 3. Who? - Know your Users Decisions about functionality Needsof different types of users How to validate/ test appropriately Invite feedbackfrom the right people PERSONA Represents User © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 4. Why? - Understand Uses What are the user’s goals or pain points? What are the businessgoalsor pain points? How will system help businessand users reach their goals? Thanks to Jeff Patton, www.AgileProductDesign.com © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 5. What? - Gather Requirements © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 6. How is it different for Agile projects? © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 7. Agile Requirement - User Story High-level descriptions of desired functionality and goals Helps all stakeholders understand requirements Describes a small piece of functionality, in a simple and easy to read sentence! WHO? WHAT? WHY? email user open an email read a message sent to me © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 8. Agile Requirements List - Product Backlog What to do next? Context Relationships Visibility of Scope Missing requirements A list of requirements captured as user stories Prioritized in order of business value © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 9. Is there a better way? More Visual? Easier to prioritize? Show relationships? Could we make product backlog ….. © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 10. User Story Mapping A Simple yet powerful technique Technique popularized by Jeff Patton Roots: Constantine & Lockwood’s Task Modeling + User Story Writing Workshops © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 11. What people are saying about Story Mapping! “It was a game changer for us” “all this just sounds like common sense to me – I don’t get why people aren’t doing it” – a non-software person “Story mapping is a great Approach to plan the road Map and keep track of the Big picture” “I’ve tried the story mapping technique a couple times and the power of it in order to find a releaseable path in the backlog Is amazing” “Story maps are great for bringing together a common understanding” – Steve Rogalsky “StorymappingistheRosettaStoneofour digitalage” – Alan Cooper © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 12. Story Map – 2D Product Backlog • Collaborative requirements gathering • Snapshot of full scope and functionality • Helps identify holes and omissions • Provides Context for prioritization • Facilitates effective release planning • Makes workflow and value chain visible Adds 2nd Dimension to the Product Backlog © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 13. Who and What do you need? Post-it Notes (at least 3 colors) Sharpies / Pens Wall Space! Developer Business Analyst Product Owner / Manager Sales Designer SM (Facilitator) Optimal Size 4-8 Marketing © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 14. Creation of a story map for an email program
- 15. Step 1 - Identify the Who and the Why PERSONA Simple to use program where I can… • Easily stay in touch with colleagues and friendsvia email • Quickly reference past emails • Quickly find contact information for my colleagues and friends • Scheduleappointments with colleaguesand friends and be reminded of appointments User – Sarah the Stressed Student • Bachelor’sdegree in communications • Communicates frequently • Poor memory • Impatient • Works from home • Uses phone, tablet and laptop © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 16. Step 2 – Generate User Tasks User Tasks Major actions performed by user Typically start with a verb Feature What are the major actions performed by the user? © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 17. Step 3 – Derive User Activities User Activity Cluster of related user tasks Epic or Goal or Product Area Can I group the tasks as larger activities? © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 18. Step 4 – Organize User Activities and Tasks How can I organize the user activities and tasks to tell the story of the user using the product? Then This Then This Then This Then This Then This The user will first do this Firstthis The Backbone © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 19. Step 5 – Walk the Backbone Walk the backbone Look for missing features Look for alternative tasks Look for exceptions Consider otherusers Are we missing anything? © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 20. Step 6 – Add User Stories Create and send basic email Open Basic email Open RTF email Send RTF email Delete email Empty Deleted email Send HTML email Set email priority Get Address from contacts Send attachm ent Open HTML email Open attachm ent Undo / Redo delete Add the details as user stories What do we need to do to accomplish the User Task? © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 21. A Story Map Search by keyword Limit Search to 1 field Limit search to 1+ fields Move Emails Create Sub- folders Create and send basic email Open Basic email Open RTF email Send RTF email Send HTML Delete email Empty Deleted email View list of Appts. View monthly Formats Create basic appt Create RTF appt Update contents/ location Propose new time View appt. Accept / reject/t entative Create basic contact Add address data Update contact info Update address info Delete contact Send HTML email Set email priority Get Address from contacts Send attachm ent Open HTML email Open attachm ent Undo / Redo delete Search Sub-fol ders Search attachm ents View daily Format View weekly Formats Search Calendar Create HTML appt Mandato ry/Optio nal Get Address from contacts Add attachm ents View Attachm ents Import contacts Export contacts Thanks to: http://winnipegagilist.blogspot.com/2012/03/how-to-create-user-story-map.html © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 22. Other things you can do with a User Story Map…. © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 23. Prioritization and Release Planning Release Roadmap © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 25. Why use this technique? More Collaborative approach to generating requirements Provides big picture of project Great visual alternative to traditional project plans – Vision to Details Facilitates Release Planning Encourages iterative development Tool to track project progress © 2015-2016 Pragmatic Project Leadership, LLC. All rights reserved.
- 26. “What we actually do when we make a good [visual] is get at some truth and move people to feel it — to see what couldn’t be seen before. To change minds. To cause action.” -Scott Berinato, Author of Good Charts, Senior Editor at Harvard Business Review
- 27. Anjali Leon Agile Coach, Instructor and Consultant Pragmatic Project Leadership, LLC www.ppl-coach.com Email: aleon@ppl-coach.com Author of South Florida AgileTrends newsletter Subscribe at www.ppl-coach.com See you at the Agile Salon, ITPalooza 2016, December 8 @ the Signature Grand, Davie, FL