The document discusses using augmented reality (AR) and virtual reality (VR) in marketing. It defines AR as overlaying information and graphics onto the real world view. VR replaces the real world view with a virtual computer-generated environment. The document suggests using AR and VR in the evaluation phase can help prospects experience solutions up close and remove doubts. It provides examples of using VR to engage prospects in demos and discussions, and using AR on smartphones to create interactive learning experiences and showcase products in new ways.