This document summarizes the monitoring requirements of a customer with 14,000 employees, 350,000 club members, and $12 billion in annual revenue across locations in the USA and two other countries. ManageEngine OpManager fulfilled their requirements by providing agentless monitoring of VMware virtual servers, network bandwidth monitoring and traffic analysis, VoIP monitoring using Cisco IP SLA, network change and configuration management, and IP address management and switch port mapping.

2. Products - Golf clubs, Country
clubs, Business
clubs, Sports and
Alumni clubs
Employees - 14,000
Club Members - 350,000
Revenue - US$12 billion
Locations - USA and two other
foreign countries
About the customer

3. Monitoring Requirements
• Proactive monitoring of virtualized servers
• Manage network bandwidth usage across the entire IT
• Monitor VoIP quality and troubleshoot poor VoIP performance
across WAN infrastructure
• Manage network change, configuration and compliance
• IP Address Management

4. How did ManageEngine OpManager
fulfill their requirement

5. VMware monitoring
Agentless monitoring of VMware-virtualized
servers using over 70 VMware performance
monitors
Quickly identify and troubleshoot problematic
VMs
Over 70 built-in reports on VMware
infrastructure performance
Flow –based network traffic analysis to
monitor how exactly your bandwidth is being
utilized and gain in-depth information on
network traffic composition.
Bandwidth Monitoring & Traffic
Analysis

6. VoIP Monitoring using Cisco IP SLA
VoIP monitor seamlessly integrates with
OpManager to monitor and report on WAN
infrastructure’s capacity to handle VoIP calls.
Using Cisco IP SLA, OpManager measures
critical Quality of Service (QoS) parameters of
VoIP services to provide insights on VoIP
performance.
With support for over 30 different vendor
devices, OpManager’s Network Configuration
Management helps to automate policy–based
change, configuration and compliance on your
network devices
Network change and configuration
management

7. An integrated centralized console for IP address
management and switch port mapping
End-to-end IP address tracking
Flexi-subnet scanning
Auditing user access
Gain better visibility on switch ports
Grouping switches
Historic Switch port mapping information
IP Address Management Switch Port Mapper

8. Thank You
prince.jabakumar@zohocorp.com