The document summarizes a presentation on UPS's management information systems. It discusses UPS's history and credo of providing the best service and lowest rates. It then outlines UPS's key technologies like DIAD devices, barcoding, GPS tracking and centralized databases that support its strategic objectives of operational excellence, new services, customer intimacy, and decision making. The document concludes that a lack of UPS's information systems would slow operations, increase costs, and hamper customer service.
MIS case study-UPS competes globally with Information TechnologyBiniAnuBabu
UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY,United Parcel Service (UPS) has created its own information system with Delivery Information Acquisition Device (DIAD) and Web-based Post-Sales Order Management System (OMS) globally by using developed information technology.. Its aim is “best service and lowest rates”
MANAGING INFORMATION SYSTEMS - Critically evaluation of using of the Managing...Tolga Koymen
Logistics Industry manages the movement of the valuable things and services between the starting point and the usage point for providing the requirements of individuals and corporations. The industry includes the reliable mixture of the elements of raw materials and goods handling, transportation, inventories, storage, packaging, information systems, and security. The main expectations of the stake holders of this industry are “best service” and “lowest costs and rates”.
Suitable, reliable, appropriate and correct usage of the information systems on logistics industry can be one of the main drivers to meet the expectations of the stake holders. The targets of the logistics industry, such as realizing of the short delivery times, lowering the inventories level, making higher of the capacity usage and reliability, can be provided by the integration of the information systems at all level of the logistics services business activities.
Creation of the information systems for making more efficient and more flexible industry’s core business activities, has made the industry a technology driven industry. It has given new business opportunities and also focusing on emerging business areas.
The description about the history of FedEx, How FedEx actually works viz from operations point of view, who are the biggest competitiors of FedEx, how many acquisitions they have since they came into business, what was their success mantra and conclusion.
This presentation is about FEDEX courier services for MBA student 1st year for Organisational Behavior subject. This is about organisational change in FEDEX company and its competitors
This presentation will give you some information about FedEx technology usage. The procedure of their parcel delivery and use of MIS can be seen in this presentation. Business processes, supply chain management, customer management of FedEx is given in this ppt.
Here, logistics and Facility Location for Business is discussed.
Logistics Meaning and Concept
Decision Related to Logistics
Facility Location Concept
Issues in Facility Location
Plant Location Methods
Case Study: Tata Nano
Aditya Deshpande
deshadi805@gmail.com
The Social Practice - CSR and the reputation of veterinary practiceRené van den Bos
More and more business try to distinguish themselves to the customer through CSR, Corporate Social Responsibility. We, veterinarians, should do the same with our practices. But, if you actively invest in CSR, you need to extend this behavior in all your activities in order to be trustworthy. We veterinarians have a great benefit compared to all those other businesses. We are trustworthy and authentic. We care, because that's what we do. Take a look at this presentation and see the opportunities!
MIS case study-UPS competes globally with Information TechnologyBiniAnuBabu
UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY,United Parcel Service (UPS) has created its own information system with Delivery Information Acquisition Device (DIAD) and Web-based Post-Sales Order Management System (OMS) globally by using developed information technology.. Its aim is “best service and lowest rates”
MANAGING INFORMATION SYSTEMS - Critically evaluation of using of the Managing...Tolga Koymen
Logistics Industry manages the movement of the valuable things and services between the starting point and the usage point for providing the requirements of individuals and corporations. The industry includes the reliable mixture of the elements of raw materials and goods handling, transportation, inventories, storage, packaging, information systems, and security. The main expectations of the stake holders of this industry are “best service” and “lowest costs and rates”.
Suitable, reliable, appropriate and correct usage of the information systems on logistics industry can be one of the main drivers to meet the expectations of the stake holders. The targets of the logistics industry, such as realizing of the short delivery times, lowering the inventories level, making higher of the capacity usage and reliability, can be provided by the integration of the information systems at all level of the logistics services business activities.
Creation of the information systems for making more efficient and more flexible industry’s core business activities, has made the industry a technology driven industry. It has given new business opportunities and also focusing on emerging business areas.
The description about the history of FedEx, How FedEx actually works viz from operations point of view, who are the biggest competitiors of FedEx, how many acquisitions they have since they came into business, what was their success mantra and conclusion.
This presentation is about FEDEX courier services for MBA student 1st year for Organisational Behavior subject. This is about organisational change in FEDEX company and its competitors
This presentation will give you some information about FedEx technology usage. The procedure of their parcel delivery and use of MIS can be seen in this presentation. Business processes, supply chain management, customer management of FedEx is given in this ppt.
Here, logistics and Facility Location for Business is discussed.
Logistics Meaning and Concept
Decision Related to Logistics
Facility Location Concept
Issues in Facility Location
Plant Location Methods
Case Study: Tata Nano
Aditya Deshpande
deshadi805@gmail.com
The Social Practice - CSR and the reputation of veterinary practiceRené van den Bos
More and more business try to distinguish themselves to the customer through CSR, Corporate Social Responsibility. We, veterinarians, should do the same with our practices. But, if you actively invest in CSR, you need to extend this behavior in all your activities in order to be trustworthy. We veterinarians have a great benefit compared to all those other businesses. We are trustworthy and authentic. We care, because that's what we do. Take a look at this presentation and see the opportunities!
RIGA COMM 2022 AI driven data quality v2.pptxMuntis Rudzitis
This is a presentation from RIGA COMM 2022.
In this presentation I present my view on knowledge work and its seperation in process and cognitive work. What in theory can be automated or solved with ML/AI. How to analyze and structure use cases to figure out where automation/ML/AI can help the most, present our framework, dimensions and metrics how we measure it. I'm also showing 2 use cases where we successfully applied this.
One complete test plan for a Web Application . This test plan is for our official IIT website . Tanim Hasan along with shibbir hossain are worked on it
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
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Recruiting in the Digital Age: A Social Media MasterclassLuanWise
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Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
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LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
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RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
The key differences between the MDR and IVDR in the EUAllensmith572606
In the European Union (EU), two significant regulations have been introduced to enhance the safety and effectiveness of medical devices – the In Vitro Diagnostic Regulation (IVDR) and the Medical Device Regulation (MDR).
https://mavenprofserv.com/comparison-and-highlighting-of-the-key-differences-between-the-mdr-and-ivdr-in-the-eu/
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
9. • Operational excellence
• New products, services, and business
models
• Customer and supplier intimacy
• Improved decision making
• Competitive advantage
• Focuses on introducing efficiency in
performance
• High level of customer service
• Lower cost
Strategic business objectives do UPS;s IS
address
10. What would happen if UPS’s
information systems were not
available?
Case Study Question
11. • -Incurs more cost
• -Slow in providing information to
customers
• -Slow Operation
• Slow in finding customer information
Disaster
United Parcel Service (UPS) started out in 1907 in acloset-sized basement office. Jim Casey and ClaudeRyan—two teenagers from Seattle with two bicyclesand one phone—promised the “best service andlowest rates.” UPS has used this formula successfullyfor more than 100 years to become the world’s largestground and air package delivery company. It’s aglobal enterprise with over 408,000 employees,96,000 vehicles, and the world’s ninth largest airline
Inputs: The inputs include package information, customer signature, pickup, delivery, time-card data, current location (while en route), and billing and customer clearance documentation. Processing: The data is transmitted to a central computer and stored for retrieval. Data is also reorganized so that it can be tracked by customer account, date, driver, and other criteria. Outputs: The outputs include pickup and delivery times, location while en route, and package recipient. The outputs also include various reports, such as all packages for a specific account or a specific driver or route, as well as summary reports for management.
Technologies include handheld computers (DIADs), barcode scanning systems, wired and wireless communications networks, desktop computers, UPS’s central computer (large mainframe computers), and storage technology for the package delivery data. UPS also uses telecommunication technologies for transmitting data through pagers and cellular phone networks. The company uses in-house software for tracking packages, calculating fees, maintaining customer accounts and managing logistics, as well as software to access the World Wide Web. UPS has used the same strategy for over 90 years. Its strategy is to provide the “best service and lowest rates.” One of the most visible aspects of technology is the customer’s ability to track his/her package via the UPS Web site. However, technology also enables data to seamlessly flow throughout UPS and helps streamline the workflow at UPS. Thus, the technology described in the scenario enables UPS to be more competitive, efficient, and profitable. The result is an information system solution to the business challenge of providing a high level of service with low prices in the face of mounting competition.
Operational excellence: UPS has maintained leadership in small-package delivery services despite stiff competition from FedEx and the U.S. Postal System by investing heavily in advanced information technology. New products, services, and business models: In June 2009 UPS launched a new Web-based Post Sales Order Management System (OMS) that manages global service orders and inventory for critical parts fulfillment. The system enables high-tech electronics, aerospace, medical equipment, and other companies anywhere in the world that ship critical parts to quickly assess their critical parts inventory, determine the most optimal routing strategy to meet customer needs, place orders online, and track parts from the warehouse to the end user. Customer and supplier intimacy: Customers can download and print their own labels using special software provided by UPS or by accessing the UPS Web site. UPS spends more than $1 billion each year to maintain a high level of customer service while keeping costs low and streamlining its overall operations. Improved decision making: Special software creates the most efficient delivery route for each driver that considers traffic, weather conditions, and the location of each stop. UPS estimates its delivery trucks save 28 million miles and burn 3 million fewer gallons of fuel each year as a result of using this technology. To further increase cost savings and safety, drivers are trained to use "340 Methods" developed by industrial engineers to optimize the performance of every task from lifting and loading boxes to selecting a package from a shelf in the truck. Competitive advantage: UPS is leveraging its decades of expertise managing its own global delivery network to manage logistics and supply chain activities for other companies. It's Supply Chain Solutions division provides a complete bundle
Arguably, UPS might not be able to compete effectively without technology. If the technology were not available, then UPS would, as it has through most of its history, attempt to provide that information to its customers, but at higher prices. From the customers’ perspective, these technologies provide value because they help customers complete their tasks more efficiently. Customers view UPS’s technology as value-added services as opposed to increasing the cost of sending packages.
Individuals: create shipments, enhanced tracking, claim processing, supply ordering, shipment pickup, wireless solutions that provide tracking information, shipping cost information, and finding drop-off locations. Small businesses: Billing and financing services; technology solutions include UPS Internet shipping, UPS paperless invoicing, mobile services, visibility solutions that provides information to manage shipping more efficiently. Large businesses: shipment deliver, returns, technology, contract logistics, international trade, financial services.