Mandy Owen is seeking a long-term position where she can learn and grow. She has over 15 years of experience in roles such as nanny, personal assistant, housekeeper, and office administrator. She has excellent communication, organizational, and time management skills. Her most recent role was as a recruitment consultant from 2014-2015, where her duties included communicating with clients and candidates, using a database to track information, and general administrative tasks. She is hard-working, adaptable, and has strong computer and interpersonal skills.

1. MANDY OWEN
Clapham Junction, London
E mail: mandyowen1977@gmail.com
Telephone: 07455 953 448
Skype: Mandy.owen1977
Personal Profile
My main goal is to work for a company where I can stay long term, grow and learn as much as
possible. I have a proactive approach, excellent time management skills, good attention to detail and a
sound understanding of office work. I also have good communication skills, telephone skills and the
ability to liaise with other departments. I am a good team player with a can-do attitude, can work to a
deadline and have a real willingness to go the extra mile and to learn anything new. I am a happy,
friendly person with a strong work ethic and am pleased to say I am rarely off sick.
Key Skills and Attributions
 Initiative and adaptability to changing situations
 Enthusiasm and positive attitude
 Excellent team working skills with ability to work autonomously
 Effective verbal and written communication with clients, candidates and colleagues.
 Competency in standard Microsoft based computer skills and Apple skills
 Sound skills in organisation, time management, planning and prioritisation
Employment History
Various temporary positions from October 2015
Position: Recruitment Consultant/Administration
Employer: Chelsea Staff Bureau
Dates: 5th
December 2014 – 8th
October 2015
Duties:
 Communicating with clients to appropriately identify candidates for vacant positions
 Liaising with candidates via telephone and email to discuss suitable positions
 Working with Eclipse database to store candidate and client information
 Keeping candidate and client records up to date on Eclipse database
 Contacting candidates through mail shots to advise of current roles
 Use of email for correspondence between suitable parties
 General administrative tasks such as answering the phone, scanning, photocopying,
organisation of office to ensure
 Appropriately handling confidential information
 Place job vacancies on website

2.  Liaising with IT to ensure productive use of technology within the workplace
Position: Temporary 24 hour Nanny
Employer: Zoe Berkenbosch
Dates: October 2014 – December 2014 (Full time).
Currently completing casual shifts
Duties:
 Caring for 3 children between the ages of 2-8 years with complex care needs
 Cooking
 Assisting children with education
 Assisting employer with administrative tasks and her own personal care
Position: Nanny/PA/Housekeeper
Employer: Lena Evstafieva and Jerome Hadey
Dates: January 2014 – September 2014
Duties:
 Attending to the care of a 5 month old baby boy
 General administration for the couple
 Travelling with the family between London, Italy and USA
 Light housework and cooking
Position: Temporary cleaner
Employer: UHNWI Henrietta Whitney (Beauchamp Partners)
Dates: October 2013 – December 2013
Duties: Cleaning and dog walking
Position: Housekeeper/cook/ companion
Employer: Lady Laidlaw
Dates: June 2013 – September 2013
Duties: Managing general household duties including; shopping, cleaning, cooking, driving and social
interaction with 90 year old client
Position: Nanny/PA
Employer: Pam Mfeka
Dates: August 2012- March 2013
Duties: Supervising and caring as needed for 4 children between the ages of 6- 15yrs. Providing
assistance to child with special needs to improve language and education needs met.
Position: Personal assistant to directors/HR and office administrator
Employer: Freddie De Kock and Scott Osborne – Hendok Distribution (PTY) Ltd – Durban South Africa
Dates: February 2001 – August 2012
Duties:
 Arranging travel for staff and clients
 Scheduling appointments for directors

3.  Managing petty cash
 SAGE VIP – Payroll system for 400 staff
 Vision Plus – Clock card system to keep record of shifts worked
 Invoicing clients/companies
 General office based administration
 Organising office functions and events
Position: Au Pair/General
Employer: Dion and Evelyn Heijmans – Belgium
Dates: January 2000 – December 2000
Duties:
 Caring for their 3 year old son
 Cooking for the family
 Travelling with the family
 Light housework
 Driving when required

Education/ Qualifications
1995 – Matriculated with an Exemption (Equivalent to A levels)
2015 – Present: Microsoft Office 2010 online training course. Focus on Outlook, Excel, Word and PowerPoint
Licenses and Qualifications
 13th
April 2013 – Paediatric First Aid Course (Ofted registered)
 27th
April 2013 – Common Core Skills for Childcare training course (Ofsted registered)
 2010 – Microsoft Excel beginners and intermediate courses
References: Available upon request