Unit 2 leadership and teamwork 2

BTEC L3 YR 1BTEC L3 YR 1
UNIT 02UNIT 02
Leadership and TeamworkLeadership and Teamwork

BTEC L3 YR 1BTEC L3 YR 1
UNIT 02UNIT 02
Starter activity Leadership QuotesStarter activity Leadership Quotes

AimAim
Section 1:
By the end of this section
the student will understand
different styles of
leadership
P1,P2, M1, D1

Leadership styles
Complete the hand-out – Leadership ExpertComplete the hand-out – Leadership Expert

Leadership and Teamwork.Leadership and Teamwork.
Results
A - Autocratic
B - Bureaucratic
C - Democratic
D- Laissez Faire
E- Paternalistic

UNIT 02
 Laissez-Faire
Laissez-faire – is a hands- off approach to leadership,
where the group are trusted to complete the task by the
leader.

UNIT 02UNIT 02
 Autocratic/Authoritarian
 Authoritarian – is a very direct leadership style where the
leader tells the team members what they must do.
 Sometimes this style is also described as autocratic.

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 Participative
People Orientated – focuses on participation of all team
members, clear communication and supporting and
developing the individual in order to improve skills.

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 Transactional
Transactional – is a very direct style of leadership and uses
rewards and punishments to motivate the team.

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 Transformational
Transformational – style is a form of leadership style that
focuses on team performance as a whole by encouraging
team members to think of the group rather than
themselves. It is about moving forward as a team rather
than individuals who just happen to be on the same
project.

UNIT 02
P1 – Describe the different leadership styles used in
the public services
P2 – Identify the role of the team leader in the public
services
M1 – Compare the different leadership styles used in
the public services
D1 – Evaluate the effectiveness of different leadership
styles used in the public services.

UNIT 02
Leadership style – what is it ?
Manner and approach of providing direction
Implementing plans
Motivating people to complete task
As in all situations there are advantages and
disadvantages with all leadership styles.

UNIT 02
AIM – TO UNDERSTAND WHEN DIFFERENT
LEADERSHIP STYLES CAN BE USED IN A WORK
SETTING

UNIT 02
Different leadership styles for different situations.Different leadership styles for different situations.
When a project is under great time restraint and thereWhen a project is under great time restraint and there
are many parts to the task, a strong,are many parts to the task, a strong, autocraticautocratic
leadership style may be the most effective.leadership style may be the most effective.
On the other hand, when creative solutions areOn the other hand, when creative solutions are
needed and time is not a pressing issue, teamworkneeded and time is not a pressing issue, teamwork
andand free-reinfree-rein leadership can get the job done.leadership can get the job done.

UNIT 02
What leadership style would you choose for the
following, explain why, advantages, disadvantages
,,,,,,,,,,,,,,,,,,,,
A Sergeant in charge of a building
evacuation
A constable who has been asked to help with the
rescue of a dog in a mine shaft.

UNIT 02
following
A teacher who has been tasked
with
organizing a sports day with the
help of
his class of 14 year olds
A head teacher who has to arrange cover during

UNIT 02
following
A Chief in charge of the duty
rota
the shore leave visit.
The pilot of the aircraft during
an
emergency landing
The Captain of the ship during

UNIT 02
Belbin definitions of team roles
Coordinator – Clarifies group objectives, sets the
agenda, establishes priorities, selects problems, sums
up and is decisive but does not dominate discussions
Who would you choose from the group this is ?

UNIT 02
Shaper – Gives shape to the team effort, looks for
patterns in discussions and practical considerations
regarding he feasibility of the project. Can steamroller
the team but get results.
Who in the group is this ?

UNIT 02
Plant – The source of the original ideas, suggestions
and proposals that are usually original and radical

UNIT 02
Monitor- evaluator – Contributes a measured and
dispassionate analysis and , through objectivity stops
the team committing itself to a misguided task

UNIT 02
Implementer – Turns decisions and strategies into
defined and manageable tasks, sorting out objectivies
and pursing them logically
Who in the team is this ?

UNIT 02
Resource investigator – Goes outside the team to
bring in ideas, information and developments – they
are the teams salesperson, diplomat, liaison officer
and explorer

UNIT 02
Team worker – Operates against division and
disruption in the team, like cement, particularly in
times of stress and pressure

Develop Leadership SkillsDevelop Leadership Skills
TEAMSTEAMS
Finisher – Maintains a permanent sense of urgency
with relentless follow – through

UNIT 02
Team motivation – a successful team is a team that is
well motivated and eager to work together to
implement the identifies aims. There are many way
that a team can be motivated to perform
What are they ?

UNIT 02
Clear focus – if the team has a clear aim and
understand how to achieve that aim it is more likely to
work towards its completion.
Challenge – a team will be motivated if the task is a
sufficient challenge to them but is less likely to be
motivated if the talk is too simple or too difficult
Camaraderie – a sense of comradeship and loyalty will
help a team to work together as the members will have
a genuine respect of each other and will work hard to
develop and maintain this relationship

UNIT 02
Rewards – this could be money or benefits that the
team will receive upon completion of the task
Responsibility and authority – having a sense of
ownership of the task and a clear role is likely to help
motivate the team
Growth – if the team feels they are moving forward
learning new skills and stretching their minds then
they are likely to have a high level of motivation as
personal growth enhances an individuals self esteem
and self-worth

UNIT 02
Treating people fairly – it is important that all
members of the team are treated equally and are all
involved in the task, this will ensure that each member
is motivated and that they work as a team

UNIT 02
Brief – Is a verbal process of getting information to
people quickly and efficiently, very similar to a
meeting but with less open discussion
Debrief – is the process of gathering information about
the success of a task or activity after it has been
completed. This help improve the planning process for
next time.
Both can be done on a team or individual basis.

UNIT 02
Remember
Clear – avoid unfamiliar technicalities – do not
patronise or talk down to team
Brief – be precise and only repeat yourself to make
sure the main points have been understood.
In control – lead – focus on all members so you can
read their body language
Positive – be confident, monitor your own body
language (such as ?) . If things start to go wrong don’t
panic re-focus

UNIT 02
Ground orientation
Safety points
Summary
Primary aim
Method to achieve aim
Designated role
Timings
Equipment
Team motivation – clear focus, challenge,
camaraderie, rewards, responsibility and authority,
growth, treating fairly

UNIT 02
Review
How did it go
What has been learned
Reflection
Improve skills, motivation,
Discussion and review
Strategies and ideas (future)
Develops communication skills
Team learns strengths and weaknesses

UNIT 02
Negative – avoid
Positive – maintains group cohesion
Constructive – reassuring, supportive, encourge to
take risks
Acknowledge success, strengths and weaknesses

UNIT 02
In your groups complete the following :
Your task – set up a base camp for an exercise which
is going to be run over 3 days.
There will be 50 personnel taking part in the exercise.
Prepare a brief
What are you going to have to think of – group
discussion.

Leadership andLeadership and
TeamworkTeamworkP3 - Brief and Debrief a team for a given task.P3 - Brief and Debrief a team for a given task.
M2 – Brief and Debrief a team for a given task usingM2 – Brief and Debrief a team for a given task using
effective communicationeffective communication
P4 – Carry out a team task using the appropriate skillsP4 – Carry out a team task using the appropriate skills
and qualitiesand qualities
M3 – Effectively lead a team using the appropriate skillsM3 – Effectively lead a team using the appropriate skills
and qualitiesand qualities
D2 – Evaluate own ability to lead a team effectivelyD2 – Evaluate own ability to lead a team effectively

TeamworkTeamwork
SKILLS AND QUALITES TO LEAD A TEAMSKILLS AND QUALITES TO LEAD A TEAM
WHAT ARE THEY ?WHAT ARE THEY ?

TeamworkTeamworkLeadership skills may vary depending on theLeadership skills may vary depending on the
situation for example a commanding officer insituation for example a commanding officer in
a conflict situation will be different from thosea conflict situation will be different from those
of a station officer in charge of a fire station.of a station officer in charge of a fire station.
General skillsGeneral skills
Time management, commitment, motivation,Time management, commitment, motivation,
delegation, morale.delegation, morale.

TeamworkTeamwork
The TaskThe Task
How the successful The scheduleHow the successful The schedule
andand
Completion of the task time frame toCompletion of the task time frame to
Will be assessed and complete theWill be assessed and complete the
tasktask
monitoredmonitored
EstablishEstablish
People’s prior experience People’s strengthsPeople’s prior experience People’s strengths
and expertise and weaknessesand expertise and weaknesses

TeamworkTeamworkImplementing a planImplementing a plan

Avoid wasting effortAvoid wasting effort

Take into account and consider all possibleTake into account and consider all possible
solutionssolutions

Be aware of all possible changes andBe aware of all possible changes and
alternative solutionsalternative solutions

Identify the resources neededIdentify the resources needed

TeamworkTeamwork
KEY FACTORSKEY FACTORS
Identify primary aim(s)Identify primary aim(s)
Consider factors which may crop upConsider factors which may crop up
unexpectedlyunexpectedly
The available resources you haveThe available resources you have
Team member capabilitiesTeam member capabilities

TeamworkTeamworkFactors to consider when leading a teamFactors to consider when leading a team
Brief the teamBrief the team
Check their understandingCheck their understanding
Allocate individual rolesAllocate individual roles
Execute your planExecute your plan
Monitor the safety and perormance of your teamMonitor the safety and perormance of your team
Achieve your primary aimsAchieve your primary aims
Debrief your teamDebrief your team
Review and evaluate the findings of the briefReview and evaluate the findings of the brief
Identify any skills gaps in your teamIdentify any skills gaps in your team
Make recommendations for the futureMake recommendations for the future
Reflect on your own performance as a leaderReflect on your own performance as a leader

TeamworkTeamworkPersonnel organisation improve other skillsPersonnel organisation improve other skills
PreparationPreparation
Identifying issuesIdentifying issues
Scheduling activitiesScheduling activities
ResponsibilityResponsibility
AccountabilityAccountability
ResponsivenessResponsiveness
AdaptabilityAdaptability
Examining optionsExamining options
Maintaining focusMaintaining focus
Openess to criticismOpeness to criticism

TeamworkTeamwork
To complete your next assignmentTo complete your next assignment

Choose a taskChoose a task

Prepare a power point of the task for a teamPrepare a power point of the task for a team
brief (include health and safety brief,brief (include health and safety brief,
equipment, time, location, team roles)equipment, time, location, team roles)

Prepare a feedback form for the members ofPrepare a feedback form for the members of
your teamyour team

On completion of carrying out the task debriefOn completion of carrying out the task debrief
your teamyour team

TeamworkTeamwork

TeamworkTeamworkP5 – Describe the different types of team that operateP5 – Describe the different types of team that operate
within a selected public servicewithin a selected public service
Produce a fact sheetProduce a fact sheet
Choose the service your are most interested in andChoose the service your are most interested in and
know most about and describe the teams that operateknow most about and describe the teams that operate
within it.within it.
P6 – Participate in team activitiesP6 – Participate in team activities
M4 – Appraise own performance in team activitiesM4 – Appraise own performance in team activities

TeamworkTeamworkStarter activityStarter activity
Case Study – The Apollo SyndromeCase Study – The Apollo Syndrome
(handout)(handout)
In your teams carry out the activity.In your teams carry out the activity.

TeamworkTeamworkTypes of teams within the public servicesTypes of teams within the public services

FormalFormal

InformalInformal

TemporaryTemporary

ProjectProject

PermanentPermanent

TeamworkTeamwork
FormalFormal
Clear membership and defined structure. Clear goalsClear membership and defined structure. Clear goals
and objectives, monitoring systems in place to ensureand objectives, monitoring systems in place to ensure
goals are reached in a timely fashiongoals are reached in a timely fashion
Have backing of senior management and may have beenHave backing of senior management and may have been
created by management to solve a particular problemcreated by management to solve a particular problem
Example – multi agency safer city partnership team whoExample – multi agency safer city partnership team who
work together across a variety of organisations towork together across a variety of organisations to
combat antisocial behaviour on behalf to the governmentcombat antisocial behaviour on behalf to the government

TeamworkTeamwork
INFORMALINFORMAL
More elastic membership allowing individuals to move inMore elastic membership allowing individuals to move in
and out of the team with some flexibility as theirand out of the team with some flexibility as their
particular skills are neededparticular skills are needed
Goals and structure may be less well defined but theGoals and structure may be less well defined but the
informal nature of the team allows for innovative andinformal nature of the team allows for innovative and
new ideas to be considerednew ideas to be considered
Example – best practice working groupExample – best practice working group

TeamworkTeamwork
TemporaryTemporary
Can come together for a short space of time to solve aCan come together for a short space of time to solve a
particular problem and then disband once the objectiveparticular problem and then disband once the objective
is achieved.is achieved.
Difficult for teams to work well as members may notDifficult for teams to work well as members may not
know each other’s strengths and weaknesses.know each other’s strengths and weaknesses.
Good at trouble shooting as they see from differentGood at trouble shooting as they see from different
perspective then established teams (fresh eyes)perspective then established teams (fresh eyes)
Example – operational, tactical and strategic commandExample – operational, tactical and strategic command
teams at the site of a major incident.teams at the site of a major incident.

TeamworkTeamwork
PROJECTPROJECT
Very like temporary teams – come together to achieve aVery like temporary teams – come together to achieve a
specific task based on the project and they may disbandspecific task based on the project and they may disband
when complete or move to another taskwhen complete or move to another task
Usually made up of specialists and a project managerUsually made up of specialists and a project manager
who the schedule to ensure objectives are met.who the schedule to ensure objectives are met.
Example – project in the Fire Service might be to ensureExample – project in the Fire Service might be to ensure
all primary schools in a region have a visit from a fireall primary schools in a region have a visit from a fire
and safety team to warn them about the dangers of hoaxand safety team to warn them about the dangers of hoax
callscalls

TeamworkTeamwork
PERMANENTPERMANENT
Very common in the public services. Many shifts,Very common in the public services. Many shifts,
watches and regiments can have predominantly thewatches and regiments can have predominantly the
same members for years at a timesame members for years at a time
Considered strong teams who know each other’sConsidered strong teams who know each other’s
strengths and weaknesses and can use that knowledgestrengths and weaknesses and can use that knowledge
to best effect in achieving aims and goals. Downsideto best effect in achieving aims and goals. Downside
they can become set in their ways and it can be difficultthey can become set in their ways and it can be difficult
to change how a permanent team works.to change how a permanent team works.

TeamworkTeamworkBenefits of teamsBenefits of teams
Think operational and individual levelThink operational and individual level
Some organisational objectives simply cannot be met bySome organisational objectives simply cannot be met by
one individual alone – a team is required to achieveone individual alone – a team is required to achieve
Contribution or productivity and effectivenessContribution or productivity and effectiveness
Reduction of AlienationReduction of Alienation
Sharing expertiseSharing expertise
Implementing changeImplementing change
Identification and development of talentIdentification and development of talent

TeamworkTeamworkTypes of teamwork activitiesTypes of teamwork activities
Generally divided into three categoriesGenerally divided into three categories
Practical or activity basedPractical or activity based
Using pen and paperUsing pen and paper
Ones carried out at workOnes carried out at work
(see handout)(see handout)

TeamworkTeamworkTypes of teams in the Public ServicesTypes of teams in the Public Services
DivisionalDivisional DepartmentalDepartmental SectionalSectional
GeographicalGeographical MultidisciplinaryMultidisciplinary RegimentRegiment
BrigadeBrigade ForceForce Multi-Agency teamsMulti-Agency teams
Specialist teamsSpecialist teams Search and RescueSearch and Rescue Project teamsProject teams
Emergency ServicesEmergency Services

Unit 2 leadership and teamwork 2

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