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UNIT 13: CONFERENCEAND BANQUETING MANAGEMENT
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LO1 Understand the nature of the conference and banqueting sector and the factors
influencing its development
Diversity of venues: venues eg conference centres, specific conference and banqueting facilities
within hotels, multi-functional leisure centres Nature of the industry: size and worth of the
industry; types of event Development of the industry: socio-cultural; economic; political;
technological; environmental; legal
LO2 Understand the key strategic and operational issues involved in the effective
management of conference and banqueting events Administrative
procedures: function sheets; booking diary; the contract; pricing and packaging; discounting
initiatives; space utilisation Financial, legal consideration and marketing consideration: licensing
law implications, health and safety legislation eg Health and Safety at Work Act 1974 (HASW);
hygiene regulations; product placement, targeting and selling; required profit margins Function
etiquette and protocol: religious and cultural guidelines, protocol appropriate to different
occasions, weddings, formal dinners, room design, seating plans, role of master of ceremonies
Performance and quality: evaluation and review techniques, client and guest evaluation
procedures, venue appraisal, profit realisation, closed loop evaluation methods
LO3 Understand food production and service systems Food production
systems: types eg cook-freeze, cook-chill, vacuum packaging, pre-prepared, sous-vide,
traditional partie system, modern partie system Food production styles: styles eg banquet, buffet
presentation (finger, fork, full); stages in the food production process Food and beverage
service: styles eg banquet service, full silver service, family service, lay-up styles; room plans;
beverage service; the service sequence Off-site considerations: equipment hire, staff utilisation,
Hazard Analysis Critical Control Point (HACCP), space realisation, transport, entertainment
required Menu planning: composition guidelines, legal requirements, marketing implications,
production and service capabilities; feasibility and budget; customer perception and needs
UNIT 13: CONFERENCEAND BANQUETING MANAGEMENT
Get assignment help for this unit at assignmenthelpuk@yahoo.com
LO4 Understand the ergonomic considerations in the organisation of conference and
banqueting event Space utilisation
techniques: seating plans/room layout designs to accommodate guests, style, comfort, types of
event, computer-aided design packages (CAD) Quality of environment: minimum and maximum
space/floor occupancy, demands on floor space, heating, ventilation, change of air rates, air-
conditioning Audio-visual: lighting, sound, special effects, video projections, computer disc
presentations, lighting technology, sound technology
Get assignment help for this unit at assignmenthelpuk@yahoo.com
UNIT 13: CONFERENCEAND BANQUETING MANAGEMENT
Learning outcomes and assessment criteria
Learning outcomes
On successful completion of this unit a learner will:
LO1 Understand the nature of the conference and banqueting sector and the factors
influencing its development
1.1 discuss the size and scope of the conference and banqueting industry in the UK
1.2 analyse factors that have influenced its development
LO2 Understand the key strategic and operational issues involved in the effective
management of conference and banqueting events
2.1 critically assess the key strategic and operational issues involved in the effective
management of a given conference or banquet
2.2 discuss performance and quality review techniques used by the conference and banqueting
industry
LO3 Understand food production and service systems
3.1 evaluate the suitability of a range of food production systems and styles and food and
beverage service styles for a given conference or banquet
3.2 discuss factors to consider when organising an off-site conference or banquet
3.3 analyse the key menu planning considerations for conference and banqueting events
LO4 Understand the ergonomic considerations in the organisation of conference and
banqueting event
4.1 assess the ergonomic considerations for a given conference and banquet
UNIT 13: CONFERENCEAND BANQUETING MANAGEMENT
Guidance
Links
This unit provides and can be linked successfully with:
Unit 5: Food and Beverage Operations Management Unit 8: Marketing in Hospitality. Unit 12:
Hospitality Operations Management Unit 14: Hospitality Contract and Event Management.
This unit links to the following Management NVQ units:
B1: Develop and implement operational plans for your area of responsibility
B8: Ensure compliance with legal, regulatory, ethical and social requirements
E1: Manage a budget
E2: Manage finance for your area of responsibility
E5: Ensure your own action reduce risks to health and safety
E6: Ensure health and safety requirements are met in your are of responsibility
F9: Build your organisation’s understanding of its market and customers
F12: Improve organisational performance.
Essential requirements
Case study materials, some drawn from the trade press, are an essential resource.
Employer engagement and vocational contexts.It is important for centres to develop supporting
relationships with local commercial providers. These should be used for visits and as a source
of visiting speakers.
Get assignment help for this unit at assignmenthelpuk@yahoo.com

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UNIT 31: FOOD SAFETY MANAGEMENT
UNIT 31: FOOD SAFETY MANAGEMENTUNIT 31: FOOD SAFETY MANAGEMENT
UNIT 31: FOOD SAFETY MANAGEMENT
 
UNIT 30: NEW PRODUCT DEVELOPMENT IN FOOD
UNIT 30: NEW PRODUCT DEVELOPMENT IN FOODUNIT 30: NEW PRODUCT DEVELOPMENT IN FOOD
UNIT 30: NEW PRODUCT DEVELOPMENT IN FOOD
 
UNIT 29: CREATIVE PATISSERIE
UNIT 29: CREATIVE PATISSERIEUNIT 29: CREATIVE PATISSERIE
UNIT 29: CREATIVE PATISSERIE
 
UNIT 28: WORLD FOOD
UNIT 28: WORLD FOODUNIT 28: WORLD FOOD
UNIT 28: WORLD FOOD
 
UNIT 25: MENU PLANNING AND PRODUCT DEVELOPMENT
UNIT 25: MENU PLANNING AND PRODUCT DEVELOPMENTUNIT 25: MENU PLANNING AND PRODUCT DEVELOPMENT
UNIT 25: MENU PLANNING AND PRODUCT DEVELOPMENT
 
UNIT 24: BREWING SCIENCE
UNIT 24: BREWING SCIENCEUNIT 24: BREWING SCIENCE
UNIT 24: BREWING SCIENCE
 
UNIT 23: LAW FOR LICENSED PREMISES
UNIT 23: LAW FOR LICENSED PREMISESUNIT 23: LAW FOR LICENSED PREMISES
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UNIT 22: CELLAR AND BAR OPERATIONS MANAGEMENT
UNIT 22: CELLAR AND BAR OPERATIONS MANAGEMENTUNIT 22: CELLAR AND BAR OPERATIONS MANAGEMENT
UNIT 22: CELLAR AND BAR OPERATIONS MANAGEMENT
 
UNIT 21: SMALL BUSINESS ENTERPRIS
UNIT 21: SMALL BUSINESS ENTERPRISUNIT 21: SMALL BUSINESS ENTERPRIS
UNIT 21: SMALL BUSINESS ENTERPRIS
 
UNIT 20: BUSINESS HEALTH CHECK
UNIT 20: BUSINESS HEALTH CHECKUNIT 20: BUSINESS HEALTH CHECK
UNIT 20: BUSINESS HEALTH CHECK
 
UNIT 17: QUALITY MANAGEMENT IN BUSINESS
UNIT 17: QUALITY MANAGEMENT IN BUSINESSUNIT 17: QUALITY MANAGEMENT IN BUSINESS
UNIT 17: QUALITY MANAGEMENT IN BUSINESS
 
UNIT 10: WORK-BASED EXPERIENCE
UNIT 10: WORK-BASED EXPERIENCEUNIT 10: WORK-BASED EXPERIENCE
UNIT 10: WORK-BASED EXPERIENCE
 
UNIT 7: THE DEVELOPING MANAGER
UNIT 7: THE DEVELOPING MANAGERUNIT 7: THE DEVELOPING MANAGER
UNIT 7: THE DEVELOPING MANAGER
 

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unit 13: CONFERENCE AND BANQUETING MANAGEMENT

  • 1. UNIT 13: CONFERENCEAND BANQUETING MANAGEMENT Get assignment help for this unit at assignmenthelpuk@yahoo.com LO1 Understand the nature of the conference and banqueting sector and the factors influencing its development Diversity of venues: venues eg conference centres, specific conference and banqueting facilities within hotels, multi-functional leisure centres Nature of the industry: size and worth of the industry; types of event Development of the industry: socio-cultural; economic; political; technological; environmental; legal LO2 Understand the key strategic and operational issues involved in the effective management of conference and banqueting events Administrative procedures: function sheets; booking diary; the contract; pricing and packaging; discounting initiatives; space utilisation Financial, legal consideration and marketing consideration: licensing law implications, health and safety legislation eg Health and Safety at Work Act 1974 (HASW); hygiene regulations; product placement, targeting and selling; required profit margins Function etiquette and protocol: religious and cultural guidelines, protocol appropriate to different occasions, weddings, formal dinners, room design, seating plans, role of master of ceremonies Performance and quality: evaluation and review techniques, client and guest evaluation procedures, venue appraisal, profit realisation, closed loop evaluation methods LO3 Understand food production and service systems Food production systems: types eg cook-freeze, cook-chill, vacuum packaging, pre-prepared, sous-vide, traditional partie system, modern partie system Food production styles: styles eg banquet, buffet presentation (finger, fork, full); stages in the food production process Food and beverage service: styles eg banquet service, full silver service, family service, lay-up styles; room plans; beverage service; the service sequence Off-site considerations: equipment hire, staff utilisation, Hazard Analysis Critical Control Point (HACCP), space realisation, transport, entertainment required Menu planning: composition guidelines, legal requirements, marketing implications, production and service capabilities; feasibility and budget; customer perception and needs
  • 2. UNIT 13: CONFERENCEAND BANQUETING MANAGEMENT Get assignment help for this unit at assignmenthelpuk@yahoo.com LO4 Understand the ergonomic considerations in the organisation of conference and banqueting event Space utilisation techniques: seating plans/room layout designs to accommodate guests, style, comfort, types of event, computer-aided design packages (CAD) Quality of environment: minimum and maximum space/floor occupancy, demands on floor space, heating, ventilation, change of air rates, air- conditioning Audio-visual: lighting, sound, special effects, video projections, computer disc presentations, lighting technology, sound technology Get assignment help for this unit at assignmenthelpuk@yahoo.com UNIT 13: CONFERENCEAND BANQUETING MANAGEMENT Learning outcomes and assessment criteria Learning outcomes On successful completion of this unit a learner will: LO1 Understand the nature of the conference and banqueting sector and the factors influencing its development 1.1 discuss the size and scope of the conference and banqueting industry in the UK 1.2 analyse factors that have influenced its development LO2 Understand the key strategic and operational issues involved in the effective management of conference and banqueting events 2.1 critically assess the key strategic and operational issues involved in the effective management of a given conference or banquet 2.2 discuss performance and quality review techniques used by the conference and banqueting industry LO3 Understand food production and service systems
  • 3. 3.1 evaluate the suitability of a range of food production systems and styles and food and beverage service styles for a given conference or banquet 3.2 discuss factors to consider when organising an off-site conference or banquet 3.3 analyse the key menu planning considerations for conference and banqueting events LO4 Understand the ergonomic considerations in the organisation of conference and banqueting event 4.1 assess the ergonomic considerations for a given conference and banquet UNIT 13: CONFERENCEAND BANQUETING MANAGEMENT Guidance Links This unit provides and can be linked successfully with: Unit 5: Food and Beverage Operations Management Unit 8: Marketing in Hospitality. Unit 12: Hospitality Operations Management Unit 14: Hospitality Contract and Event Management. This unit links to the following Management NVQ units: B1: Develop and implement operational plans for your area of responsibility B8: Ensure compliance with legal, regulatory, ethical and social requirements E1: Manage a budget E2: Manage finance for your area of responsibility E5: Ensure your own action reduce risks to health and safety E6: Ensure health and safety requirements are met in your are of responsibility F9: Build your organisation’s understanding of its market and customers F12: Improve organisational performance. Essential requirements Case study materials, some drawn from the trade press, are an essential resource.
  • 4. Employer engagement and vocational contexts.It is important for centres to develop supporting relationships with local commercial providers. These should be used for visits and as a source of visiting speakers. Get assignment help for this unit at assignmenthelpuk@yahoo.com