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Understanding
Public Relations &
Social Media


25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
About Gabriel PR

 •    A Public Relations & Communications Agency
 •    In business since 2007
 •    7 years of PR & Communications experience
 •    Targets: Small business, Marketing agencies, Corporate communicators
 •    The Team: marketing professionals, graphic designers,
      copywriters/editors, translators, media relations specialists, PR
      coordinators, field agents and account managers




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
What is Social Media?

•    Not like traditional media--no
     gatekeepers
•    Not a DIRECT sales tool
•    A place to listen, learn and share
     information
•    A place to communicate WHY you do
     what you do instead of WHAT you do.
•    A positioning tool




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
What is Public Relations?
  •     Not JUST media relations and getting
        media coverage
  •     Public Relations is the measurement,
        management and evaluation of your
        communications to cultivate long-term
        and mutually beneficial relationships with
        your public.
  •     A function that manages the
        relationships that you have with your
        public
  •     Your public are the audiences that
        surround you: customers, media,
        employees, etc.


25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
Public Relations Tools
 •    Media Relations
 •    Social Media
 •    Promotions
 •    Brand Communications
 •    Corporate Social Responsibility
 •    Crisis Communications
 •    Investor Relations
 •    Multicultural Communications




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
Social Media Tools




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
Social Media & PR for B2C




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
Social Media & PR for B2B




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
Social B2C Keys
 •    Engage with your audiences I.e.
      responding to comments, asking
      questions, polls, etc.
 •    Listen to what’s being said:
      complaints, praises
 •    Share information: tips, tricks,
      advice, news, best practices




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
Social B2B Keys
 •    Research, research, research!
 •    Connect with prospects
 •    Collect business and personal
      info
 •    Find a friend of a friend
 •    Seek out common interests to
      find a reason to connect




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
PR for B2C

      •    Stay connected!
      •    Monitor
      •    Communicate
      •    Evaluate




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
PR for B2B
 •    Research, research, research!
 •    Networking/social networking
 •    Media relations
 •    Reputation management -
      always do a good job, you
      never know who other people
      know




25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
Questions



25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
Contact Us
      Sandra Gabriel
      Chief Relationship Officer

      416.907.2560
      Sandra@gabrielpr.ca

      Facebook: http://www.facebook.com/TheGabrielPR
      Twitter: @cafegabriel
      LinkedIn: http://ca.linkedin.com/in/sandragabriel
      YouTube: http://www.youtube.com/user/TheCafeGabriel
      Scribd: http://www.scribd.com/sandra_gabriel

25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca

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Understanding Public Relations & Social

  • 1. Understanding Public Relations & Social Media 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 2. About Gabriel PR • A Public Relations & Communications Agency • In business since 2007 • 7 years of PR & Communications experience • Targets: Small business, Marketing agencies, Corporate communicators • The Team: marketing professionals, graphic designers, copywriters/editors, translators, media relations specialists, PR coordinators, field agents and account managers 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 3. What is Social Media? • Not like traditional media--no gatekeepers • Not a DIRECT sales tool • A place to listen, learn and share information • A place to communicate WHY you do what you do instead of WHAT you do. • A positioning tool 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 4. What is Public Relations? • Not JUST media relations and getting media coverage • Public Relations is the measurement, management and evaluation of your communications to cultivate long-term and mutually beneficial relationships with your public. • A function that manages the relationships that you have with your public • Your public are the audiences that surround you: customers, media, employees, etc. 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 5. Public Relations Tools • Media Relations • Social Media • Promotions • Brand Communications • Corporate Social Responsibility • Crisis Communications • Investor Relations • Multicultural Communications 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 6. Social Media Tools 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 7. Social Media & PR for B2C 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 8. Social Media & PR for B2B 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 9. Social B2C Keys • Engage with your audiences I.e. responding to comments, asking questions, polls, etc. • Listen to what’s being said: complaints, praises • Share information: tips, tricks, advice, news, best practices 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 10. Social B2B Keys • Research, research, research! • Connect with prospects • Collect business and personal info • Find a friend of a friend • Seek out common interests to find a reason to connect 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 11. PR for B2C • Stay connected! • Monitor • Communicate • Evaluate 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 12. PR for B2B • Research, research, research! • Networking/social networking • Media relations • Reputation management - always do a good job, you never know who other people know 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 13. 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 14. Questions 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 15. Contact Us Sandra Gabriel Chief Relationship Officer 416.907.2560 Sandra@gabrielpr.ca Facebook: http://www.facebook.com/TheGabrielPR Twitter: @cafegabriel LinkedIn: http://ca.linkedin.com/in/sandragabriel YouTube: http://www.youtube.com/user/TheCafeGabriel Scribd: http://www.scribd.com/sandra_gabriel 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca
  • 16. 25 Sheppard Ave. West, Suite 300, Toronto, ON M2N 6S6 | 416.907.2560 | www.gabrielpr.ca