1. UMESH CHOUDHARY
H.NO – B 102 Shanti complex, Opp. L&T Gate no 7 Powai
Andheri east Mumbai 400056
Mobile No: - +91-8425844589, 9610114111
Email id: - umeshchoudhary426@gmail.com
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Over Eight years 3 monthsof cross functional experience inthe areas of:-
• Administration - Housekeeping - Guest Handling
• Event Management - Customer Relationship - Operation Management
• Facilitymanagement - VendorManagement - M.I.S Management
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OBJECTIVE:
To be a part of organizationthatwill provide me aplatformforcontinuousgrowth&try to obtaina
challengingposition,whichcontributestothe successof the organizationbymycreative &innovative
skills.
ACADEMICS:
 PursuingMaster’sbusinessadministration
 DiplomainHotel managementfrom F.C.J.Iin 2007
 SuccessfullycompletedBachelorof Arts fromUniversity of Sikkim.
 Successfully completed senior secondary education from B.P.P. School from Rajasthan Board
in2005.
 Successfully completed Secondary education from C.P.S. School through Rajasthan Board in
2003.
ACHIEVEMENTS:
 I have successfullycompleted supervisordevelopmentprogram.
 Pre-openingTeamLeaderof the Jaypee Greensgolfand Spa Resort,
 Certifieddepartmental trainerat The ClaridgesSurajkund.
 Awardedasan outstandingperformerat The ClaridgesSurajkund.
COMPUTER LITERACY:
 MS-office (Word,Excel,PowerPoint),Fidelio,Opera&Micros,IDS
PROFESSIONAL EXPERIENCE:
Currentlyassociated withKeysHotel NestorMumbai asHousekeepingManager(HOD) FromDec 2014
to till date.

2. KEYS Hotel NESTOR MUMBAI (140) ROOMS WITH MEETING ROOM &BANQUTE.
JOB PROFILE:
 Headof the departmentresponsibleforwhole department&Hotel upkeep.
 Team appraisal &team motivations.
 Responsible forthe entire hotelmaintenance andcleanliness.
 Organize onthe job trainingsandevaluate itseffectiveness.
 Responsible forCostcontrol managementandbudgeting.
 Organize inventories,maintainparstocketc.
 Planand control all the contractual activities.
 Recommendthe recruitmentof new personnel.
 DevelopandimplementHousekeepingsystemsandprocedure.
Workedwith IBIS hotel Jaipur as Sr. executive FromDec 2013 to Dec 2014.
IBIS HOTEL JAIPUR PREOPENING (145)
JOB PROFILE:
 Responsible forthe entire hotelmaintenance andcleanliness.
 Organize onthe job trainingsandevaluate itseffectiveness.
 Responsible forCostcontrol managementandbudgeting.
 PreopeningTeammember.
 Organize inventories,maintainparstocketc.
 Planand control all the contractual activities.
 Recommendthe recruitmentof new personnel.
 DevelopandimplementHousekeepingsystemsandprocedure.
WorkedwithSodexoFacilityManagementPrivate limited
As AdministrationExecutive inWipro Noidafrom July2013 to de c2013
JOB PROFILE:
 To handle all HR (Human Resources) tasks like searching for right candidates, interviews,
recruitment,training,orientation,joiningformalities,appraisals,motivations,etc.
 Investigates complaints regarding housekeeping service and equipment, and takes
corrective action.
 Coordinatesworkactivitiesamongsupportdepartments&Venders.
 Conducts orientation training and in-service training to explain policies, work procedures,
and to demonstrate use andmaintenanceof equipment.
 Evaluatesrecords toforecastdepartmentpersonnel requirements.
 Makes recommendationstoimprove service andensure more efficientoperation.
 Examines Sites to determine need for repairs or replacement, and makes recommendations
to management
 Establishesstandardsandproceduresforwork of staffs.
 To deliver high quality services to customers and to ensure enhanced level of customer
satisfactionatall times.

3.  To provide assistance to business development and other operations so as to achieve
Company’sgrowthobjectiveas a team.
 To provide all forms of MIS reports (daily, weekly, monthly, annual, etc.) and systematically
maintainrelateddatabase,documentations,records,etc.
 To provide assistance in corporate planning so as to enhance public image of brands of
RobinServe,Cares& Repairsandassociatedcompanies.
 To perform duties in a professional, ethical, diligent and respectful manner to ensure
healthy,positive andpeaceful workenvironment.
WorkedinJaypee GreensGolf& Spa Resort
From September2010 to June 2013 as a Team Leader inGreater Noida
JOB PROFILE:
 Assigns workers their duties and inspects work for conformance to prescribed standards of
cleanliness.
 Investigates complaints regarding housekeeping service and equipment, and takes
corrective action.
 Obtains list of rooms to be cleaned immediately and list of prospective check-outs or
dischargestoprepare workassignments.
 Coordinatesworkactivitiesamongdepartments.
 Conducts orientation training and in-service training to explain policies, work procedures,
and to demonstrate use andmaintenanceof equipment.
 Inventoriesstocktoensure adequate supplies.
 Evaluatesrecordstoforecastdepartmentpersonnel requirements.
 Makes recommendationstoimprove service andensure more efficientoperation.
 Preparesreportsconcerningroomoccupancy,payroll,anddepartmentexpenses.
 Performscleaningdutiesincasesof emergencyorstaff shortage.
 Examines building to determine need for repairs or replacement of furniture or equipment,
and makesrecommendationstomanagement.
 Attendsstaff meetingstodiscusscompanypoliciesandpatrons'complaints.
 Establishesstandardsandproceduresforworkof housekeepingstaff.
 Advisesmanager,deskclerk,oradmittingpersonnel of roomsreadyfor occupancy.
 Records data regarding work assignments, personnel actions, and time cards, and prepares
periodicreports.
WorkedinTHE CLARIDGES SURAJKUND as GuestService associate
From September2009 to August 2010
• Workedin THE OBEROI Rajvilas Jaipur as GuestService Associate for two yearinlaundry.
JOB PROFILE:
 Attendingpre-shiftmeetingstolearnroomassignmentsandday tasks.
 Cleans and services assigned guest rooms in a timely and organized manner according to
proceduresandstandards.
 Ensure that everythingisinworkingorder
 Followscompanypoliciesandprocedures
 Guestlaundry,chemicals,possessof guestlaundry&hotel linen.
 Expertinstainremoving,care of fabric.
 Providesaprofessional image atall timesthroughappearance anddress.
 Reporting missing articles, damage or mechanical problems and turn in articles left in room
to supervisor.
 Maintainssecurityof equipment,keysandsuppliesissuedeachday.
 Responds to requests from guests, supervisors or management in a timely and efficient
manner.
 Undergone Industrial Trainingfrom“SaintCosta Resort Singapore

4. STRENGTH: INTREST & ACTIVITIES:
• Good interpersonal skills. Listeningmusic.
• Punctual Anddedicated Travelling
• Enthusiasticandpassionate.
PERSONAL DETAILS:
Father’sName : Mr. Nempal SinghChoudhary
Date of Birth : 12th April,1987
Height : 5’ 8”
PassPort No : G0301208
LanguagesKnown : English,Hindi
Reference :-
Mr. Manish Kakkar. Ms. Shree Gupta
General Managerin Formula 1,Gurgaon. Housekeepingmanagerin Ibis Gurgaon
M. 09999915229 M.07838882127.
Declaration: - I herebydeclare thatall the informationgivenbyme istrue & bestof my knowledge.
Date:-............. ------------------------
UMESH CHOUDHARY
Place:-............