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UK Conference 2018_All change - Aligning SAM with your Data Centre change processes_Barry Pilling
The document summarizes Barry Pilling's presentation at the ITAM Review UK Conference 2018 about aligning software asset management (SAM) processes with data center changes. Key points include: (1) most new software is introduced through projects, making data center SAM important; (2) licensing rules for vendors like Microsoft, IBM, Oracle, and SAP are complex; and (3) changes often create the most licensing risk if not properly managed by the SAM team. The presentation provides recommendations for how organizations can design SAM processes and tools to effectively engage with changes through all project phases.
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UK Conference 2018_All change - Aligning SAM with your Data Centre change processes_Barry Pilling
- 1. The ITAM ReviewUK Conference 2018 All Change – Aligning SAM with your Data Centre Barry Pilling Managing Consultant
- 2. The ITAM ReviewUK Conference 2018 Barry who? Independent SAM Consultant • Ten years of SAM and licensing experience with multiple clients • Specialist in data centre SAM and licensing – audit defence, process review, licence optimisation • Workshop purpose – to get you thinking about how, or even if, you manage data centre change from the perspective of SAM
- 3. The ITAM ReviewUK Conference 2018 Why is Data Centre SAM so Important? • Most new software introduced by projects • Data centre licensing rules are complex • Microsoft – Core licensing • IBM – Processor and Resource Value Units • Oracle – Processors and Named User Plus • SAP – just about anything! • Most data centre licence risk is created by change
- 4. The ITAM ReviewUK Conference 2018 Common Issues for Data Centre SAM Lack of recogni-on of the value of SAM across the organisa-on Belief in the organisa-on that the SAM team “just buy licences” SAM team o>en not engaged un-l it’s too late to influence the outcome Projects under pressure to deliver on -me and within budget Insufficient resources to effec-vely engage with change Stakeholders not wan-ng their processes to be slowed down Cross func-onal roles and responsibili-es not properly defined Gaps in so>ware en-tlement and deployment inventory Limited knowledge of data centre licensing rules and metrics
- 5. The ITAM ReviewUK Conference 2018 Scoping Analysis Design Build Test Deploy Handover Sample PMO Process Business and IT strategy Requirements gathering Analysis of requirements 1 2 4 3 5 High level & detailed designs Ini-al system build Systems tes-ng Acceptance tes-ng Full build of new system Project close and into BAU Ini-al analysis Issue licence statement Check for changes Check licence risks Re-re and re-harvest Are we licensed?
- 6. The ITAM ReviewUK Conference 2018 Project Licence Statement The licence statement should be a project artefact • Signifies that the project is correctly licensed • What should it include? • Details of all licences required for the whole design • Details of all licences that can be recycled and allocated • Details of all licences that have to be procured
- 7. The ITAM ReviewUK Conference 2018 Sample Change Process Raise RFC Tasks FSOC CAB Change PIR Change requestor raises RFC Tasks added for stakeholders What are the criteria for SAM? FSOC sent to stakeholders pre-CAB CAB discusses then approves / declines RFC Change effected by relevant team PIR to assess impact of change Are we licensed? 1 Analyse impact 2 Check FSOC for relevance 3 Sign off or decline 4 Re-assess impact
- 8. The ITAM ReviewUK Conference 2018 Licensing Considerations for Change Spare licences available? What products? What is changing? Applicable licence rules? What IT plaorms? Sourcing & charging strategy?
- 9. The ITAM ReviewUK Conference 2018 Considerations for Managing Change Design Acquire Deploy Manage Re-re People Process Tools • People • How many designs & changes monthly? • How many days to engage on each? • What skills will you need? • Process • Do you have an existing PMO process? • How are your changes managed? • How much effort required? • Who are your stakeholders? • Licence management process? • Tools • Licence repository? • Software discovery & inventory? • Reconciliation engine?
- 10. The ITAM ReviewUK Conference 2018 Questions?
- 11. The ITAM ReviewUK Conference 2018 Thank You barry.pilling@cortexconsul-ng.uk @SAM_BarryP www.linkedin.com/in/barrypilling