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The ITAM Review Australia Conference 2018
Process Meh
Sarah Bailey
IT Asset & Procurement Manager
The ITAM Review Australia Conference 2018
Where I started – Coffey
The ITAM Review Australia Conference 2018
Who I work for now – Tetra Tech
17000+ associates, 2000 in APAC, 400+ offices
The ITAM Review Australia Conference 2018
What we do – SH16 Causeway, Auckland
•  Part of an alliance providing
geotechnical design and
advice
•  Our expertise in soft soils
resulted in a design that is
saving upwards of $100M on
construction costs
•  On site since 2013
The ITAM Review Australia Conference 2018
What we do – testing laboratories
The ITAM Review Australia Conference 2018
What we do – international development
The ITAM Review Australia Conference 2018
What we do – cool stuff
The Bhurj Khalifa
•  Geotechnical design peer
review by Harry Poulos
New Air Combat Capability
•  Aircraft environmental
impact statement, scoping
•  Project management of the
design and contract admin
on construction
The ITAM Review Australia Conference 2018
What we do – Barangaroo, Sydney
Overcoming multiple challenges
to deliver the 770m long
perimeter diaphragm wall for the
basement at Barangaroo South
including:
•  Old harbour walls
•  Buried wharf structures and
existing building basements
•  Steeply dipping rock levels
•  Buried cliff lines
•  Future proofing for Sydney
Metro tunnels
The ITAM Review Australia Conference 2018
What we do – environmental analysis
The ITAM Review Australia Conference 2018
Why do these projects matter to ITAM?
They often come with these challenges …
•  Specific software needs: “My trial has run out and I need to deliver
to the client”
•  New acquisitions: “Now that we’re part of Tetra Tech what do you
have that we can use for free? You must have a better deal”
•  Specific hardware needs: “I need to take pictures in the field”
The ITAM Review Australia Conference 2018
Why do these projects matter to ITAM?
They often come with these challenges …
•  Remote site: “I fly out to Greenland/Mongolia/The Pilbara next
week”
•  Client requirements: “They want it in Primavera”
•  From the end user: “It doesn’t matter what it costs, we will charge it
to the project”
•  From our CFO: “Who signed off on this? This wasn’t budgeted for”
The ITAM Review Australia Conference 2018
So how do we deliver quickly?
We need to change how we talk to the business. Here’s my top 10.
1.  Advertise our standards for software and hardware
2.  Inform on IT expectations including what we will not allow
3.  Know what the business can afford to spend
4.  Regularly respond to the specific questions of junior staff
5.  Regularly respond to the specific questions of senior staff
6.  Broadly know what the business wants and needs from IT
7.  Engage with finance and budget approvers
8.  Deliver the basics quickly and quietly and take risk
9.  Explain what we are working on in the short term
10.  Stop selling our processes and tools and long term goals
The ITAM Review Australia Conference 2018
How does this work within IT?
•  The right staffing mix
•  Sell ITAM within IT
•  Learn new communication skills
•  Get the data right
The ITAM Review Australia Conference 2018
What does this look like?
It doesn’t look like the images below
The ITAM Review Australia Conference 2018
What does this look like?
•  It is a meeting or a conversation or even a presentation
•  It’s presenting a clear catalogue
•  It’s reporting on what you have
•  It’s picking the right staff and forum to deliver your message
•  And it’s getting the basics right: having a process and quietly
and consistently following it
The ITAM Review Australia Conference 2018
Questions?
The ITAM Review Australia Conference 2018
Thank You

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Australia Conference 2018_Process Meh

  • 1. The ITAM Review Australia Conference 2018 Process Meh Sarah Bailey IT Asset & Procurement Manager
  • 2. The ITAM Review Australia Conference 2018 Where I started – Coffey
  • 3. The ITAM Review Australia Conference 2018 Who I work for now – Tetra Tech 17000+ associates, 2000 in APAC, 400+ offices
  • 4. The ITAM Review Australia Conference 2018 What we do – SH16 Causeway, Auckland •  Part of an alliance providing geotechnical design and advice •  Our expertise in soft soils resulted in a design that is saving upwards of $100M on construction costs •  On site since 2013
  • 5. The ITAM Review Australia Conference 2018 What we do – testing laboratories
  • 6. The ITAM Review Australia Conference 2018 What we do – international development
  • 7. The ITAM Review Australia Conference 2018 What we do – cool stuff The Bhurj Khalifa •  Geotechnical design peer review by Harry Poulos New Air Combat Capability •  Aircraft environmental impact statement, scoping •  Project management of the design and contract admin on construction
  • 8. The ITAM Review Australia Conference 2018 What we do – Barangaroo, Sydney Overcoming multiple challenges to deliver the 770m long perimeter diaphragm wall for the basement at Barangaroo South including: •  Old harbour walls •  Buried wharf structures and existing building basements •  Steeply dipping rock levels •  Buried cliff lines •  Future proofing for Sydney Metro tunnels
  • 9. The ITAM Review Australia Conference 2018 What we do – environmental analysis
  • 10. The ITAM Review Australia Conference 2018 Why do these projects matter to ITAM? They often come with these challenges … •  Specific software needs: “My trial has run out and I need to deliver to the client” •  New acquisitions: “Now that we’re part of Tetra Tech what do you have that we can use for free? You must have a better deal” •  Specific hardware needs: “I need to take pictures in the field”
  • 11. The ITAM Review Australia Conference 2018 Why do these projects matter to ITAM? They often come with these challenges … •  Remote site: “I fly out to Greenland/Mongolia/The Pilbara next week” •  Client requirements: “They want it in Primavera” •  From the end user: “It doesn’t matter what it costs, we will charge it to the project” •  From our CFO: “Who signed off on this? This wasn’t budgeted for”
  • 12. The ITAM Review Australia Conference 2018 So how do we deliver quickly? We need to change how we talk to the business. Here’s my top 10. 1.  Advertise our standards for software and hardware 2.  Inform on IT expectations including what we will not allow 3.  Know what the business can afford to spend 4.  Regularly respond to the specific questions of junior staff 5.  Regularly respond to the specific questions of senior staff 6.  Broadly know what the business wants and needs from IT 7.  Engage with finance and budget approvers 8.  Deliver the basics quickly and quietly and take risk 9.  Explain what we are working on in the short term 10.  Stop selling our processes and tools and long term goals
  • 13. The ITAM Review Australia Conference 2018 How does this work within IT? •  The right staffing mix •  Sell ITAM within IT •  Learn new communication skills •  Get the data right
  • 14. The ITAM Review Australia Conference 2018 What does this look like? It doesn’t look like the images below
  • 15. The ITAM Review Australia Conference 2018 What does this look like? •  It is a meeting or a conversation or even a presentation •  It’s presenting a clear catalogue •  It’s reporting on what you have •  It’s picking the right staff and forum to deliver your message •  And it’s getting the basics right: having a process and quietly and consistently following it
  • 16. The ITAM Review Australia Conference 2018 Questions?
  • 17. The ITAM Review Australia Conference 2018 Thank You