Sarah Bailey gave a presentation about her work as the IT Asset & Procurement Manager for Tetra Tech, an engineering consulting firm with over 17,000 associates. She discussed some of Tetra Tech's major projects involving geotechnical design and environmental analysis. She explained that these projects often have IT challenges related to software and hardware needs. Bailey argued that IT departments need to change how they communicate with the business by quickly delivering basics, engaging with different stakeholders, and focusing on short-term goals rather than long-term visions. She believes this involves selecting the right staff, internal communication within IT, and ensuring accurate data.