Downloaded 14 times
Uploaded byMartin Thompson
ITAM US 2017 Building Agility into your ITAM Program
The document outlines presentations from The ITAM Review US Conference 2017 on topics related to building agility into IT asset management programs. Some key topics discussed include the impact of digital business, what DevOps and agile ITAM are, comparing agile and DevOps processes, metrics to measure agile programs, supporting security, and achieving hardware and cloud agility. The document provides information on how organizations can adapt ITAM practices to keep pace with business needs and accelerate processes through more flexible and responsive approaches.
More Related Content
Similar to ITAM US 2017 Building Agility into your ITAM Program
![Vibe Coding vs. Spec-Driven Development [Free Meetup]](https://cdn.slidesharecdn.com/ss_thumbnails/vibecodingvsspecdrivendevelopment-251209105622-43f455e7-thumbnail.jpg?width=640&height=640&fit=bounds)
ITAM US 2017 Building Agility into your ITAM Program
- 1. The ITAM ReviewUS Conference 2017 Building Agility Into Your ITAM Program Patricia Adams IT Asset Management Evangelist
- 2. The ITAM ReviewUS Conference 2017 Impact of Digital Business
- 3. The ITAM ReviewUS Conference 2017 What is DevOps?
- 4. The ITAM ReviewUS Conference 2017 Plan Validate Nego.ate Change Implement Monitor How Does Agile ITAM Compare? Verify Package Release Configure
- 5. The ITAM ReviewUS Conference 2017 What is Agile ITAM? • Adapt quickly in a cost- effective manner. • Accelerated processes. • Provision quickly. • Manage business change. • Develop flexible systems. • Enable project lifecycle.
- 6. The ITAM ReviewUS Conference 2017 ”When compared to less advanced organiza.ons, advanced DevOps teams experienced 26% lower IT costs, 37% greater business growth, 31% beOer opera.onal or process efficiency, 33% higher-‐quality apps, 30% greater employee produc.vity, 23% beOer customer experience and a 31% improvement in employee recruitment and reten.on.” DevOps Enabled These Benefits hOps://puppet.com/blog/take-‐2017-‐state-‐devops-‐survey N= 25,000+ global IT Ops Professionals
- 7. The ITAM ReviewUS Conference 2017 You’re Not Agile If… Users wait more than 24 hours to receive what they requisi.oned. Decisions can’t be made in real .me. There is latency in the data. You’re s.ll conduc.ng physical inventories and coun.ng assets. Contracts take weeks to nego.ate. Soaware reclama.on isn’t business as usual ac.vity. You aren’t involved in change management planning. You don’t know how spend is mapping to actuals.
- 8. The ITAM ReviewUS Conference 2017 What Inhibits Innovation? • Legacy • Life Support Apps • Applica.on Redundancy
- 9. The ITAM ReviewUS Conference 2017 Application Portfolio Bloat Potential Savings from App Rationalization: 15 - 20% Decision Matrix: • Continue to Invest • Standardize on app • Compelling Functionality and Innovation • Modernize by migrating to next release but explore alternatives • Eliminate unused and potentially redundant app
- 10. The ITAM ReviewUS Conference 2017 Cloud Agility Consump.on Predictable workload traffic Down.mes Portability
- 11. The ITAM ReviewUS Conference 2017 Hardware Agility While employees are familiar with business cycles, they were not prepared for termination. Holding on to assets to prepare for recovery. Software agreements were for a company that was 60% larger. Acquisition was bringing on new assets. Solution Lack of VisibilityProblem Impact Declining price of oil impacted revenues and future investment put on hold. Highly distributed and mobile staff with ruggedized laptops. Enterprise sw agreements. Acquiring smaller competitors who are in bankruptcy. Visibility into residual values and lifecycle data. More agile and flexible Apply in other situations Hardware warranties were declining but this needed to be forecasted based on market conditions. Software agreements needed to be renegotiated with tiered growth option. Stockroom assets were returned or sold.
- 12. The ITAM ReviewUS Conference 2017 Supporting Security
- 13. The ITAM ReviewUS Conference 2017 Time Cost Productivity Benchmark Quality Reliability Value Metrics Evolve to Represent Agility Demand
- 14. The ITAM ReviewUS Conference 2017 Metrics Should Measure + Quantify Value Sample Agile ITAM Metrics • Value contributed to innovation or digital transformation • Percent of budget spent on enabling new initiatives • Percent of systems patched with security standards • Cost reduction per service year over year • Benchmark internal IT to external/outsourced IT • Increased reliability contributed to business operations • Improved employee productivity
- 15. The ITAM ReviewUS Conference 2017 Security breach unap-‐ proved app. Lifecycle of Asset Management Program Time CxO Awareness Level Awareness Analysis Nego.a.on Consolidate vendors Increased ITAM/SAM Investment Counted Everything, Again Another “Soa” Audit Request Bought EULA What’s SAM? We were audited last year. We can’t find 25 PCI laptops. Managing too many vendors Windows 10 Migra.on Detec.ve Work
- 16. The ITAM ReviewUS Conference 2017 Questions? The ITAM Review US Conference 2017
- 17. The ITAM ReviewUS Conference 2017 Thank You