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The ITAM Review Australia Conference 2018
Oracle :
How to avoid and save costs?
Richard Spithoven
The ITAM Review Australia Conference 2018
Richard Spithoven
Richard Spithoven
Managing Partner
Oracle LMS EMEA
2009 – 2013 Regional Director, Southern Europe
Oracle LMS EMEA
2005 – 2009 Principal Licensing Consultant
Email: richard.spithoven@b-lay.com
Tel: +31 6 10 40 66 19
The ITAM Review Australia Conference 2018
Agenda
•  How	to	avoid	costs?	
•  Understanding	your	entitlement	and	deployment	details.	
•  How	to	save	costs?	
•  Understanding	the	different	options	you	have.	
•  What’s	the	solution?
The ITAM Review Australia Conference 2018
How to avoid costs?
The ITAM Review Australia Conference 2018
Our day to day practice
•  “My	IT	team	says	we	are	compliant”		
•  “We	are	not	using	database	options	or	database	management	packs”	
•  “We	bought	the	licenses	that	we	needed	once	we	started	to	use	the	software”	
•  “Vendor	is	not	going	to	audit	us,	we	have	a	great	relationship!”	
•  “We	have	(or	are	going	to	buy)	an	Unlimited	License	Agreement,	so	we	don’t	have	issues!”
The ITAM Review Australia Conference 2018
Our day to day reality
				Did	you	know	that:	
•  95% of end users are found non-compliant during	an	audit?	
•  80% of end users pay support maintenance for licenses they don’t use?	
•  in	case	you	change your hardware infrastructure and/or	you	use	virtualization technologies you	
likely	need	to	change	your	licensing	model?	
•  any installation of the software (in principle) requires you to license the software?	
•  Oracle programs that you download include separate licensable software programs which	
require	you	to	license	separately	as	well?	
•  in	case	you	make	use	of	the		“Data Pump” feature	you	proactively	need	to	de-select	it	otherwise	you	are	
required	to	license	Advanced	Compression?
The ITAM Review Australia Conference 2018
Start of an Oracle LMS Engagement
Oracle LMS Oracle Sales Historical metrics,
purchase date,
etc.
Events like mergers &
acquisitions,
ULA Expiration
License Compliance Risk analysis
includes multiple parameters
ORACLE LICENSE MANAGEMENT SERVICES (LMS)
The ITAM Review Australia Conference 2018
Start of an Oracle LMS Engagement
A closer look at Oracle’s Standard Audit Clause
Upon 45 days written notice, Oracle may audit your use of the programs. You agree to
cooperate with Oracle’s audit and provide reasonable assistance and access to
information. You agree to pay within 30 days of written notification any fees applicable to
your use of the programs in excess of your license rights. If you do not pay, Oracle can end
your technical support, licenses and/or this agreement. You agree that Oracle shall not
be responsible for any of your costs incurred in cooperating with the audit.
The ITAM Review Australia Conference 2018
Start of an Oracle LMS Engagement
On the Certification Date (or Accelerated Certification Date (as defined below), if applicable), You
shall furnish Oracle with a certification signed by a C-level executive of Your company verifying
the quantity of Processors on which the Deployment Programs are installed and running by You
and the locations of each of the Related Companies by country where such Processors are
installed and running (with the numbers of Processors of each Program per country specified) as
of the date on which the Deployment Period ends (such certified quantity, the “Certified
Deployment”).
Notwithstanding the above, You may not include in the Certified Deployment any Processors
of the Deployment Programs installed and running in a public cloud. On the date the
Deployment Period ends Your quantity of licenses of the Deployment Programs above shall be
fixed and limited as set forth in the Certified Deployment. As part of the certification process under
this section, You agree to provide Oracle with such additional information and assistance
as may be reasonably requested by Oracle to validate the information contained in the
Certified Deployment.
A closer look at Oracle’s Standard ULA Certification Clause
The ITAM Review Australia Conference 2018
Start of an Oracle LMS Engagement
Notification letter to your
CIO and/ or CFO
Oracle License review =
Oracle license audit!
Single point of contact
4. Contact2. Oracle License review
1. Notification Letter
Objective to determine compliance
issues ($) and cross /
upsell opportunities
3. Determine issues 5. Kickoff meeting
Kick off meeting or call
The ITAM Review Australia Conference 2018
Start of an Oracle LMS Engagement
The ITAM Review Australia Conference 2018
Execution of an Oracle LMS Engagement
20162015201420132012201120102009
License Entitlement Documents
SP1 PD11G BP
SR SR SR SR SR
SP2 PD12C
OF OLSA
SR
The ITAM Review Australia Conference 2018
Execution of an Oracle LMS Engagement
License Deployment & Usage Data Gathering
1. Hardware Discovery
Desktops & Laptops
Mobile Devices
Virtual Servers
•  VMware configuration details
•  Sun Solaris configuration details
•  IBM LPAR configuration details
•  Others
Physical Servers and its specifications
•  Server models
•  Number of CPU/Sockets
•  Number of Cores/CPU
•  CPU Type
•  Purchase dates of servers
Hardware Discovery
What hardware could have software installed?
The ITAM Review Australia Conference 2018
Execution of an Oracle LMS Engagement
License Deployment & Usage Data Gathering
2. Software Inventory
1. Hardware Discovery
Software Inventory
What software is installed?
What software (component) is
installed?
Different ways of identification:
•  Fingerprints (executables, config
files, etc.)
•  Installer Evidences (Add/Remove
programs, Install path, Registry,
Oracle Universal Installer, etc.)
•  Running Processes
•  Used ports
The ITAM Review Australia Conference 2018
Execution of an Oracle LMS Engagement
License Deployment & Usage Data Gathering
2. Software Inventory
1. Hardware Discovery
3. Software Configuration
Software Configuration
How is the software configured?
•  What interfaces are set up?
•  Are these interfaces triggering
indirect usage?
•  Are certain software components
installed with other software
components?
•  Are certain software components
clustered with others?
•  What database environment is
making use of what middleware
environment?
•  What middleware environment is
being used by a specific
application?
The ITAM Review Australia Conference 2018
Execution of an Oracle LMS Engagement
License Deployment & Usage Data Gathering
2. Software Inventory
1. Hardware Discovery
3. Software Configuration
4. Usage Determination
•  Which individuals are authorized
to make use of a specific
software program?
•  Which individuals are actively
using a specific software
program?
•  What type of usage is applicable
for the different individuals (e.g.
Professional, Limited
Professional License Type)
•  What database environment is
making use of what middleware
environment?
•  What middleware environment is
being used by which
application(s)?
•  What is the usage determined for
identified indirect usage
situations?
Software Usage
How is the software used?
The ITAM Review Australia Conference 2018
Execution of an Oracle LMS Engagement
License Deployment & Usage Data Gathering
2. Software Inventory
1. Hardware Discovery
3. Software Configuration
4. Usage Determination
5. Non-System Data
•  For the business purposes of
what specific legal entities are
the software programs being
used?
•  Are the software programs
being used to support the
business operations of third
parties (and as such require
hosting rights?)
•  What are the enterprise metrics
of your organization (e.g. no. of
employees, reported revenue)
•  Are the software programs
being used in a specific city,
country or region?
•  Others
The ITAM Review Australia Conference 2018
Execution of an Oracle LMS Engagement
Manual data gathering
& Analysis
2. Software Inventory
Tooling / Scripts
ContractAnalysis
License Deployment & Usage Data Gathering
2. Software Inventory
3. Software Configuration
4. Usage Determination
5. Non-System Data
The ITAM Review Australia Conference 2018
Execution of an Oracle LMS Engagement
Oracle	Verified	Tool	Vendors:	A	fool	with	a	tool	stays	a	fool!		
	
•  Tools	verified	to	provide	the	required	data	set	to	supplement	an	LMS	engagement:	
Flexera	Software,	iQuate,	Lime	Software,	Micro	Focus	(HPE),	Nova	Ratio,	Aspera	SmartCollect	
•  Scope	of	the	verification	process	only	covers	data	collection	related	to	the	installation	and	usage	of	
specific	Oracle	Database	products;	Verification	does	not	include	any	other	Oracle	products	or	the	
overall	capabilities	of	the	vendor’s	solution	
•  LMS	will	accept	data	from	any	of	these	tools	as	an	alternative	to	installing	LMS	measurement	tools.	
The	installation	and	usage	of	a	tool	from	a	verified	vendor	does	not	replace	an	Oracle	License	Audit	
or	True	Up	engagement	
•  The	usage	data	gathered	from	these	tools	will	still	need	to	be	analyzed	to	assess	license	needs
The ITAM Review Australia Conference 2018
How to save costs?
The ITAM Review Australia Conference 2018
How to save costs?
The majority of end users get a headache because of the following policy from Oracle
Pricing following Reduction of Licenses or Support Level
Pricing for support is based upon the level of support and the volume of licenses for which support
is ordered. In the event that a subset of licenses on a single order is terminated or if the level of
support is reduced, support for the remaining licenses on that license order will be priced at Oracle's list
price for support in effect at the time of termination or reduction minus the applicable standard
discount. Such support price will not exceed the previous support fees paid for both the remaining
licenses and the licenses being terminated or unsupported, and will not be reduced below the
previous support fees paid for the licenses continuing to be supported. If the license order from which
licenses are being terminated established a price hold for additional licenses, support for all of the
licenses ordered pursuant to the price hold will be priced at Oracle's list price for support in effect
at the time of reduction minus the applicable standard discount.
The ITAM Review Australia Conference 2018
How to save costs?
What	options	are	there	then?		
•  Cancel a complete order
•  Rebuy of used licenses
•  Renew the support maintenance for a longer period
•  Terminate a single license from your support maintenance contract
•  Migrate parts of your licenses into licenses with a different metric
•  Assign unused licenses to a different legal entity
The ITAM Review Australia Conference 2018
How to save costs?
During	your	contract	negotiations,	think	about	a	number	of	terms	you	would	like	to	have	to	save	costs:	
•  Pricehold pricing?
•  Customer Definition for majority & minority owned subsidiaries?
•  Deploying Oracle on VMware or Public Cloud providers?
•  Divestiture grace periods?
•  Successor Products?
•  Assignment and migration rights?
•  Audit Clause (non standard)
•  Other?
The ITAM Review Australia Conference 2018
What’s the solution?
The ITAM Review Australia Conference 2018
What’s the solution?
HOW?
Proactive
Be pro-active and take
the control yourself.
Don’t wait until you get
audited by Oracle.
Regular internal reviews
Perform regular internal
license reviews.
Determine your license
compliance position.
Mitigate Risk
Mitigate financial operational
and legal risk and start saving costs!
The ITAM Review Australia Conference 2018
Questions?
The ITAM Review Australia Conference 2018
Further reading on B-lay.com
Oracle Database
An overview of the most common license compliance issues
Oracle License Review or License Audit
Answers to your Top 20 Questions
Oracle Authorized Cloud environments
How to license Oracle software on Amazon, Azure & others
Licensing Oracle software in VMware
Licensing Oracle software in VMware vCenter 6.0
Oracle software – how to save costs
The ITAM Review Australia Conference 2018
Thank You

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Australia Conference 2018_Boost up your oracle audit defence

  • 1. The ITAM Review Australia Conference 2018 Oracle : How to avoid and save costs? Richard Spithoven
  • 2. The ITAM Review Australia Conference 2018 Richard Spithoven Richard Spithoven Managing Partner Oracle LMS EMEA 2009 – 2013 Regional Director, Southern Europe Oracle LMS EMEA 2005 – 2009 Principal Licensing Consultant Email: richard.spithoven@b-lay.com Tel: +31 6 10 40 66 19
  • 3. The ITAM Review Australia Conference 2018 Agenda •  How to avoid costs? •  Understanding your entitlement and deployment details. •  How to save costs? •  Understanding the different options you have. •  What’s the solution?
  • 4. The ITAM Review Australia Conference 2018 How to avoid costs?
  • 5. The ITAM Review Australia Conference 2018 Our day to day practice •  “My IT team says we are compliant” •  “We are not using database options or database management packs” •  “We bought the licenses that we needed once we started to use the software” •  “Vendor is not going to audit us, we have a great relationship!” •  “We have (or are going to buy) an Unlimited License Agreement, so we don’t have issues!”
  • 6. The ITAM Review Australia Conference 2018 Our day to day reality Did you know that: •  95% of end users are found non-compliant during an audit? •  80% of end users pay support maintenance for licenses they don’t use? •  in case you change your hardware infrastructure and/or you use virtualization technologies you likely need to change your licensing model? •  any installation of the software (in principle) requires you to license the software? •  Oracle programs that you download include separate licensable software programs which require you to license separately as well? •  in case you make use of the “Data Pump” feature you proactively need to de-select it otherwise you are required to license Advanced Compression?
  • 7. The ITAM Review Australia Conference 2018 Start of an Oracle LMS Engagement Oracle LMS Oracle Sales Historical metrics, purchase date, etc. Events like mergers & acquisitions, ULA Expiration License Compliance Risk analysis includes multiple parameters ORACLE LICENSE MANAGEMENT SERVICES (LMS)
  • 8. The ITAM Review Australia Conference 2018 Start of an Oracle LMS Engagement A closer look at Oracle’s Standard Audit Clause Upon 45 days written notice, Oracle may audit your use of the programs. You agree to cooperate with Oracle’s audit and provide reasonable assistance and access to information. You agree to pay within 30 days of written notification any fees applicable to your use of the programs in excess of your license rights. If you do not pay, Oracle can end your technical support, licenses and/or this agreement. You agree that Oracle shall not be responsible for any of your costs incurred in cooperating with the audit.
  • 9. The ITAM Review Australia Conference 2018 Start of an Oracle LMS Engagement On the Certification Date (or Accelerated Certification Date (as defined below), if applicable), You shall furnish Oracle with a certification signed by a C-level executive of Your company verifying the quantity of Processors on which the Deployment Programs are installed and running by You and the locations of each of the Related Companies by country where such Processors are installed and running (with the numbers of Processors of each Program per country specified) as of the date on which the Deployment Period ends (such certified quantity, the “Certified Deployment”). Notwithstanding the above, You may not include in the Certified Deployment any Processors of the Deployment Programs installed and running in a public cloud. On the date the Deployment Period ends Your quantity of licenses of the Deployment Programs above shall be fixed and limited as set forth in the Certified Deployment. As part of the certification process under this section, You agree to provide Oracle with such additional information and assistance as may be reasonably requested by Oracle to validate the information contained in the Certified Deployment. A closer look at Oracle’s Standard ULA Certification Clause
  • 10. The ITAM Review Australia Conference 2018 Start of an Oracle LMS Engagement Notification letter to your CIO and/ or CFO Oracle License review = Oracle license audit! Single point of contact 4. Contact2. Oracle License review 1. Notification Letter Objective to determine compliance issues ($) and cross / upsell opportunities 3. Determine issues 5. Kickoff meeting Kick off meeting or call
  • 11. The ITAM Review Australia Conference 2018 Start of an Oracle LMS Engagement
  • 12. The ITAM Review Australia Conference 2018 Execution of an Oracle LMS Engagement 20162015201420132012201120102009 License Entitlement Documents SP1 PD11G BP SR SR SR SR SR SP2 PD12C OF OLSA SR
  • 13. The ITAM Review Australia Conference 2018 Execution of an Oracle LMS Engagement License Deployment & Usage Data Gathering 1. Hardware Discovery Desktops & Laptops Mobile Devices Virtual Servers •  VMware configuration details •  Sun Solaris configuration details •  IBM LPAR configuration details •  Others Physical Servers and its specifications •  Server models •  Number of CPU/Sockets •  Number of Cores/CPU •  CPU Type •  Purchase dates of servers Hardware Discovery What hardware could have software installed?
  • 14. The ITAM Review Australia Conference 2018 Execution of an Oracle LMS Engagement License Deployment & Usage Data Gathering 2. Software Inventory 1. Hardware Discovery Software Inventory What software is installed? What software (component) is installed? Different ways of identification: •  Fingerprints (executables, config files, etc.) •  Installer Evidences (Add/Remove programs, Install path, Registry, Oracle Universal Installer, etc.) •  Running Processes •  Used ports
  • 15. The ITAM Review Australia Conference 2018 Execution of an Oracle LMS Engagement License Deployment & Usage Data Gathering 2. Software Inventory 1. Hardware Discovery 3. Software Configuration Software Configuration How is the software configured? •  What interfaces are set up? •  Are these interfaces triggering indirect usage? •  Are certain software components installed with other software components? •  Are certain software components clustered with others? •  What database environment is making use of what middleware environment? •  What middleware environment is being used by a specific application?
  • 16. The ITAM Review Australia Conference 2018 Execution of an Oracle LMS Engagement License Deployment & Usage Data Gathering 2. Software Inventory 1. Hardware Discovery 3. Software Configuration 4. Usage Determination •  Which individuals are authorized to make use of a specific software program? •  Which individuals are actively using a specific software program? •  What type of usage is applicable for the different individuals (e.g. Professional, Limited Professional License Type) •  What database environment is making use of what middleware environment? •  What middleware environment is being used by which application(s)? •  What is the usage determined for identified indirect usage situations? Software Usage How is the software used?
  • 17. The ITAM Review Australia Conference 2018 Execution of an Oracle LMS Engagement License Deployment & Usage Data Gathering 2. Software Inventory 1. Hardware Discovery 3. Software Configuration 4. Usage Determination 5. Non-System Data •  For the business purposes of what specific legal entities are the software programs being used? •  Are the software programs being used to support the business operations of third parties (and as such require hosting rights?) •  What are the enterprise metrics of your organization (e.g. no. of employees, reported revenue) •  Are the software programs being used in a specific city, country or region? •  Others
  • 18. The ITAM Review Australia Conference 2018 Execution of an Oracle LMS Engagement Manual data gathering & Analysis 2. Software Inventory Tooling / Scripts ContractAnalysis License Deployment & Usage Data Gathering 2. Software Inventory 3. Software Configuration 4. Usage Determination 5. Non-System Data
  • 19. The ITAM Review Australia Conference 2018 Execution of an Oracle LMS Engagement Oracle Verified Tool Vendors: A fool with a tool stays a fool! •  Tools verified to provide the required data set to supplement an LMS engagement: Flexera Software, iQuate, Lime Software, Micro Focus (HPE), Nova Ratio, Aspera SmartCollect •  Scope of the verification process only covers data collection related to the installation and usage of specific Oracle Database products; Verification does not include any other Oracle products or the overall capabilities of the vendor’s solution •  LMS will accept data from any of these tools as an alternative to installing LMS measurement tools. The installation and usage of a tool from a verified vendor does not replace an Oracle License Audit or True Up engagement •  The usage data gathered from these tools will still need to be analyzed to assess license needs
  • 20. The ITAM Review Australia Conference 2018 How to save costs?
  • 21. The ITAM Review Australia Conference 2018 How to save costs? The majority of end users get a headache because of the following policy from Oracle Pricing following Reduction of Licenses or Support Level Pricing for support is based upon the level of support and the volume of licenses for which support is ordered. In the event that a subset of licenses on a single order is terminated or if the level of support is reduced, support for the remaining licenses on that license order will be priced at Oracle's list price for support in effect at the time of termination or reduction minus the applicable standard discount. Such support price will not exceed the previous support fees paid for both the remaining licenses and the licenses being terminated or unsupported, and will not be reduced below the previous support fees paid for the licenses continuing to be supported. If the license order from which licenses are being terminated established a price hold for additional licenses, support for all of the licenses ordered pursuant to the price hold will be priced at Oracle's list price for support in effect at the time of reduction minus the applicable standard discount.
  • 22. The ITAM Review Australia Conference 2018 How to save costs? What options are there then? •  Cancel a complete order •  Rebuy of used licenses •  Renew the support maintenance for a longer period •  Terminate a single license from your support maintenance contract •  Migrate parts of your licenses into licenses with a different metric •  Assign unused licenses to a different legal entity
  • 23. The ITAM Review Australia Conference 2018 How to save costs? During your contract negotiations, think about a number of terms you would like to have to save costs: •  Pricehold pricing? •  Customer Definition for majority & minority owned subsidiaries? •  Deploying Oracle on VMware or Public Cloud providers? •  Divestiture grace periods? •  Successor Products? •  Assignment and migration rights? •  Audit Clause (non standard) •  Other?
  • 24. The ITAM Review Australia Conference 2018 What’s the solution?
  • 25. The ITAM Review Australia Conference 2018 What’s the solution? HOW? Proactive Be pro-active and take the control yourself. Don’t wait until you get audited by Oracle. Regular internal reviews Perform regular internal license reviews. Determine your license compliance position. Mitigate Risk Mitigate financial operational and legal risk and start saving costs!
  • 26. The ITAM Review Australia Conference 2018 Questions?
  • 27. The ITAM Review Australia Conference 2018 Further reading on B-lay.com Oracle Database An overview of the most common license compliance issues Oracle License Review or License Audit Answers to your Top 20 Questions Oracle Authorized Cloud environments How to license Oracle software on Amazon, Azure & others Licensing Oracle software in VMware Licensing Oracle software in VMware vCenter 6.0 Oracle software – how to save costs
  • 28. The ITAM Review Australia Conference 2018 Thank You