Australia Conference 2018_Taming the multi-cloud hydra – innovate with confidence

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Taming the multi-cloud hydra – innovate with confidence: Tim Otton, Telstra (ITAM Review Annual Conference Australia 2018).

Taming the Multi-Cloud Hydra

How to Innovate With Confidence
Tim Otton
Head of Cloud Platforms @ Telstra

Enterprise IT is shifting to a hybrid/multi-cloud model
Enterprise utilisation of multiple cloud platforms is proliferating
SaaS
IaaS /
Paas
Private
Cloud
~3.1 Public
Clouds
~23 SaaS Apps
~2 Private
Clouds
21% 4% 71%
Public
only
Hybrid
Private
only
Majority of organisations exist in a
multi-cloud environment

Technology is shifting rapidly
On-Demand, Automation, Edge
DELIVERY /
OPERATIONS
APPLICATION
ARCHITECTURE
APPLICATION
DEPLOYMENT
APPLICATION
INFRASTRUCTURE
Waterfall Agile/LEAN DevOps NoOps
Monolithic Multi-Tier
Micro-
Services
Event-Driven
Physical Virtual Containers Serverless
Customer Colocation Cloud Edge

Multi-cloud creates complexity
Exacerbated by evolving architectural and regulatory environments
IAM Security Compliance Licensing
Service
Management
Migration
Business
Continuity
Commercial
Performance Shadow IT
Data
Integration /
Analytics
…

Today’s reality
of cloud breaches will be caused
by misconfiguration,
mismanagement and insider
threat in 20201
80% 35%
(on average) of enterprise cloud
spend is wasted, amounting to
over $10 billion across just the top
three public cloud providers (AWS,
Azure, and Google)2
of senior IT professionals and
CIOs say ongoing
management of their cloud is
a current challenge3
1 Gartner
2 Rightscale state of the cloud report 2017
3 IDG Research report, April 2016, sponsored by managed cloud company Rackspace
38%

Clouds are potentially the new silos
Networking
Storage
Compute
AWS GCP Azure SFDC
Apps
Service Management
Service Management

The BU wants IT to provide guidance and guardrails

Becoming an internal service provider to the business
Private
Public
IaaS
SaaS
Private
Cloud
Legacy
Service Catalogue
Policies
Static / dynamic
Permissions
Security
Compliance
Sovereignty
Performance
Commercial
Integration
...

Radically simplifying
cloud management
Set the Policies
Stage 1

Radically simplifying
cloud management
Make this repeatable
Stage 2

Radically simplifying
cloud management
Ongoing maintenance
Stage 3

Radically simplifying
cloud management
Actionable intelligence
Stage 4

How we
built Telstra
Cloud Sight
Customer led
Value adding
Zero abstraction

This document summarizes the ITAM Review US Conference 2016. It discusses how the UK government was able to achieve significant cost savings in its public sector software spending, estimated at $2-3 billion annually, by taking a phased, standardized, enduring, and collaborative approach to software asset management. This approach helped audit software usage and negotiate better commercial deals, cutting the government IT bill by £85 million in 2014/15 alone according to reports. Key lessons learned included bringing together different skills, focusing on measurable outcomes, sharing successes, maintaining relevance over time, and adapting to change.

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450 of the world's airlines are using the latest in tracing technology to save millions and eliminate one of the biggest frustrations of customers today - lost luggage. Join Richard Fisher, an airline tech expert who’s been working alongside the big brands to build a unique application that means every single, travelers' bag is traced. How good does that sound? But what's next on the horizon? Richard will also take us into the world of biometrics and futuristic airports where queues are a thing of the past and digital passports will become the norm.

Enterprise Service Management & IT Operations Management Coming Together

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IT Service Management (ITSM) has moved beyond IT and is now often referred to as Enterprise Service Management. Similarly, IT Operations Management (ITOM) has gone beyond disparate monitoring tools and single pane of glass promises to focus on the broader needs of digital operations. In this Tech Talk, FlyCast Partners will join us to discuss Enterprise Service Management - what's changed, what's next and how does it intersect with modern digital operations. As always, we'll discuss the new reality of today's remote IT operations and dive into an OpsRamp demonstration highlighting bi-directional integration with ITSM tools like Cherwell, Ivanti, and ServiceNow. Watch the recording: https://www.brighttalk.com/webcast/17791/427417 Learn more at https://www.opsramp.com Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more: Twitter - https://www.twitter.com/OpsRamp LinkedIn - https://www.linkedin.com/company/opsramp Facebook - https://www.facebook.com/OpsRampHQ/

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Artificial intelligence for IT Operations is purpose-built to ingest large sources of data from infrastructure and point tools, and produce actionable insights on root-cause analysis and incident remediation. How do you bring these innovations to an enterprise ecosystem that’s also in the middle of cloud migration and overall digital transformation? You will learn: How artificial intelligence can transform your hybrid monitoring practice, making it more proactive and business-service-centric than ever before How to build towards a unified and coordinated approach to IT operations management and IT service management Key insights and tangible ideas for getting buy-in on your eventual adoption of AIOps, making for a smooth transition to the future Learn about the OpsRamp platform: https://www.opsramp.com/the-opsramp-platform/ Learn about service-centric AIOps: https://www.opsramp.com/solutions/service-centric-aiops/ Read our blog: blog.opsramp.com Download the State of AIOps Report: info.opsramp.com/state-of-aiops Calculate your cost savings: opsramp.com/ROI

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GAVS' AI-led operations management services powered by our proprietary AIOps Platform ZIF will help you achieve a Zero Clinical Interruptions Enterprise – with ZIF at the helm, taking care of your IT infrastructure. ZIF takes the worry out of infrastructure and device management and frees up your bandwidth for strategic initiatives. Learn more here from the best company providing AI in healthcare IT solutions.

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In a recent survey of 250 senior IT & business decision makers by Cloud Industry Forum, 61% expressed concerns over data security in the cloud, despite the fact only 2% have ever experienced a cloud-related security breach. Talk of the cloud and cloud technology has been rife for a long time now, yet there are still many businesses that subscribe to out-dated myths, such as data security. The last few years have seen a marked increase in the popularity of the cloud but for many it’s another tech innovation that everyone tells them they need but that they don’t fully understand. There’s a distinct hype surrounding discussions on the cloud, but for the most part, they come across as semi-intelligible fog, full of jargon fi lled techspeak, with a lack of clarity about the business advantages. In this whitepaper, we’ll lift the haze around the cloud and take a straight-forward approach to explore the benefits, making it easy to determine if the cloud is right for you. We’ll clearly state the benefits of using the cloud as well as give an overview of the perceived risks and remove some of the common misconceptions.

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