Evan Sangster is a management professional seeking a challenging position where he can utilize his leadership skills and extensive managerial experience. He has a Bachelor's degree in Technical Management from Devry University and worked as a General Manager for Speedway LLC and Trainer/Team Lead for Sears Logistics Services. He has experience managing employees, completing daily reports, monitoring store security, processing payroll, and motivating teams.
Certified Virtual Facilitator whose experience includes knowledge of
ISO 9000, annual reviews, FMLA, Wage & Labor Act, HRIS, developing processes and procedures, recruiting and benefits, as well as, financial reporting, customer relations, event planning/organizing, problem solving, and management.
10 years’ experience with, over 7 years performed at Management levels and above in Food sector, Retail, Telecommunications, IT, Insurance industries. Currently working with Old Navy (Gap Inc.), as Sr. Business and Operations Manager. Food sector experience in a franchise environment as an Operations manager with Jugo Juice and Little Ceaser.
Operational leadership and support to both corporate and franchise locations.
Exceptional organizational skills and ability to multi-task. Analytical thinking/persuasive communication skills with a positive attitude.
Certified Virtual Facilitator whose experience includes knowledge of
ISO 9000, annual reviews, FMLA, Wage & Labor Act, HRIS, developing processes and procedures, recruiting and benefits, as well as, financial reporting, customer relations, event planning/organizing, problem solving, and management.
10 years’ experience with, over 7 years performed at Management levels and above in Food sector, Retail, Telecommunications, IT, Insurance industries. Currently working with Old Navy (Gap Inc.), as Sr. Business and Operations Manager. Food sector experience in a franchise environment as an Operations manager with Jugo Juice and Little Ceaser.
Operational leadership and support to both corporate and franchise locations.
Exceptional organizational skills and ability to multi-task. Analytical thinking/persuasive communication skills with a positive attitude.
1. Evan Sangster
www.linkedin.com/in/mrevansangster (815) 216-3117 evmike86@gmail.com
PROFESSIONAL SUMMARY
Management professional with dedicated customer service mentality, seeking challenging position with an
outstanding organization, where my leadership skills, training abilities, extensive managerial skills,
education and work experience can make a significant contribution.
EDUCATION
Devry University – Tinley Park, IL Oct 2010-February 26, 2012
Bachelors of Science Technical Management
Courses include:
Technology, Culture, and Society Data analysis with Spreadsheets
Intro to information security Project Management
Database Essentials for Business Human resource Management
Security Management
Kankakee Community College – Kankakee, IL Jan 2007- May 2009
Major- Business Administration
WORK EXPERIENCE
General Manager May 2012-February 2015
Employer: Speedway LLC
500 Speedway Dr. Enon, Ohio 45323 (Corporate Office)
Salary: $39,000 (base) + $36,000 (potential yearly bonus), 50-60 hours/week
Supervisor: Lauren Fanta 815-207-1794, may be contacted
Manage 20 employees (Speedway and Subway) in total (usually 6-8 daily)
Using SAP for discipline, promoting, hiring, and terminating employees
Maintain records cash handlings, safe deposits, and banking transactions
Complete daily sales reports, shift reports, and store invoices
Working with distributors and drivers daily to maintain products in store
Monitor store surveillance for all investigations
Using RED PRAIRIE software as a means to collaborate with distributors and manufacturers
Process store payroll every week (for 12 employees)
Coach employees when problems need to be addressed
Motive employees to reach daily and monthly sales goals
Lead monthly store general meetings
Interact with customers to ensure satisfaction by any means necessary
Analyze P and L’s, customers surveys, and store loss reports
Conduct surveys of competitors to maintain competitiveness
Train new employees and ensure new employment training runs smoothly
2. Trainer/Team Lead Oct ‘06-Aug ‘10
Employer: Sears Logistics Services
1600 N Boudreau Rd, Manteno, IL 60950
Salary: $28,000 yearly, 40 hours per week
Supervisor: Dave Jereki 815-468-2000, may be contacted
Managed the number of associates (average of 4) needed in certain areas
Trained an average of 10 new and current associates a year
Observed and administered exams for trainees
Maintained logs of received and stored products on paper and WMS system
Lead team of 25 associates in fast paced environment
Lead of two work zones containing sensitive/high value products
Communicated with other departments to ensure shipments were accurate
LEADERSHIP EXPERIENCE
Demonstrate continuous improvement to improve thinking and focus within company
Enforce regulations of regulatory agencies (OSHA, FDA, and DOT)
Ability to communicate effectively, lead change, and be assertive
Except responsibility when problems arise
Make independent decisions but also able to work in teams in order to come to conclusions when
necessary
Ensure calmness when customer situations escalate
Maintain responsibility of a store that makes over $8 million dollars a year
Ensure monies are accurately accounted for, if not then investigate
SAP experience (coaching, terminating, promoting)
Payroll experience (hourly and salary associates)
Ability to motivate associates in a productive and respective manner
Ability to monitor operational SOP’s and enforces compliance
Develop and maintain an effective, high moral, highly volume work environment
Provide coaching and mentoring to associates to further their development
TECHNOLOGICAL EXPERIENCE
Windows XP/2k-2k10/ME
Internet Explorer/ Microsoft Office
Online Meetings
Maintenance checks
WMS (Warehouse Management Systems)
Troubleshooting basic problems (wiring and networking)
Windows and Microsoft troubleshooting
Hardware/ software installation and configuration
Upgrading and maintaining workstations
Analyzing logs/ File Sharing/Relational Databases
Maintaining and monitoring disk capacity
Communicating instructions in person and over the phone