Jennifer Cai SYANDES K31

1. TYPES OF INFORMATION
SYSTEMS
By Jennifer Cai

2. Transaction Processing Systems
 A transaction processing system or TPS is an
information processing system for business
transactions that collects, modifies, and retrieves all
information data.
 There are two types known as the real-time
processing and the batch processing.
 TPS basically keeps track of daily transactions in a
database.

3. Where is it used?
TPS are used for:
 Reservation systems
 Library loans
 Bill generations
 Check payments
 Personnel records

4. Examples of TPS
 ATMs
 Airline ticket reservation systems
 Tuxedo
 Honeywell Multics Transaction Processing

5. Office Automation Systems
 An office automation system is an information
system involving the creation, collection, storage and
transmission of office information.
 The basic activities of OPS include information
storage, data exchange and data management.

6. Where is it used?
OAS are used for:
 Management of documents
 Teleconferencing
 Electronic publishing
 Information storage

7. Examples of OAS
 Business office telecommunication system
 Microsoft Office
 IBM/Lotus SmartSuite
 Apple Works
 SERVPRO Office Automation

8. Knowledge Work Systems
 A knowledge work system serve the information
needs at the knowledge level of the organization.
 It basically aids knowledge workers that capture,
develop, share and use organizational knowledge
effectively.

9. Where is it used?
KWS are used for:
 Creation of new knowledge in organizations
 University graduates with recognized professions
 Engineering firms and educational institutions
 Scientific research innovations

10. Examples of KWS
 CAD or Computer-Aided Design
 CAM or Computer-Aided Manufacturing
 Virtual Reality Systems
 Investment Workstations (trading)

11. Decision Support Systems
 A decision support system is an information system
that is computer-based supporting business decision-
making activities.
 It uses raw data and business models that helps
users to analyze information, solve problems and
make decisions.

12. Where is it used?
DSS are used for:
 Medical diagnosis
 Forecasting demands for inventory systems
 Budget planning
 Stock market

13. Examples of DSS
 Dicodess
 Microsoft SharePoint Workspace
 Google Docs
 BPI Securities

14. Executive Support Systems
 An executive support system is a software that
transforms enterprise data to users making it quickly
accessible and achieving executive-level reports.
 It is also known as Executive Information System
reporting tools and results providing analysis and
assessment for the company.

15. Where is it used?
ESS are used for:
 Top-Level Management of the Organizations
 Marketing Executives
 Manufacturing Operations
 Financial Executives

16. Examples of ESS
 Cambridge Systematics, Inc. ESS
 Medical Information Technology, Inc. (MEDITECH)
ESS
 Accounting Systems
 Custom or modified ESS

17. Group Decision Support Systems
 A group decision support system provides
collaboration within the organization by enhanced
digital communication.
 This supports projects and tasks involving group
works thus improving the participation rate in the
business.

18. Where is it used?
GDSS are used for:
 Group projects and discussions
 Organizational collaborations
 Conferences

19. Examples of GDSS
 VisionQuest
 WebIQ
 GroupSystems of University of Arizona
 SAMM System of University of Minnesota
 Powernoodle
 MeetingSphere