SYANDES QUIZ # Types of Systems

1. Different Types of Systems
Vica Marie R. Jaime
K32

2. Transaction Processing Systems (TPS)
 It is a system that requires an interaction between users
for it to process collection, modification and retrieval of all data
at the same time which gives results that are immediately
available after transaction.

3. Where is TPS used?
 It is used by credit card companies to track record of the
purchases of the cardholder.
 For banks, they use this to process withdrawals through
automatic teller machines.

4. Examples of TPS
 Batch Processing
 ATM machine
 Airline Reservation system

5. *Office Automation Systems (OAS)
 It is an information system that collects, process, stores,
and transmits electronic messages.

6. Where is OAS used?
 It can be used in telecommunication systems of offices
such as virtual phone calls.
 It can be used in word processing, email and voice mail.

7. Examples of OAS
 CRM
 Office platform with Biztalk
 Salesforce.com

8. Knowledge Work Systems (KWS)
 It is a system that serves the information needs of an
organization at a knowledgeable level which is integrated to the
business.

9. Where is KWS used?
 It can be used by knowledgeable workers like
engineers, doctors, accountants, teachers, and lawyers in their
workstations.

10. Examples of KWS
 Computed-aided design (CAD)
 Virtual reality system
 Financial workstation

11. Decision Support System (DSS)
 It is an interactive system that serves at the management
level of an organization.
 It processes information which in result helps the decision
making process of managers of an organization.

12. Where is DSS used?
 As an example, it can be used in banks to analyse the
trends in deposits and loans annually to assess its performance.

13. Example of DSS
 Enterprise resource planning
 Advanced planning and optimization
 Database management system

14. Executive Support Systems (ESS)
 It is a computer based information system that helps in
decision making at the top-level of an organization.

15. Where is ESS used?
 It can be used to monitor performance, track activities of
competitors, identify opportunities, and forecast trends in the
company.

16. Examples of ESS
 Cambridge Systematic
 MEDITECH

17. Group Decision Support Systems (GDSS)
 It is an information system that assists users in making
decisions by facilitating group collaboration.

18. Where is GDSS used?
 It is usually used by groups of managers working together
to come up with a decision. They do conference, meetings
which can be made face-to-face in their comfort.

19. Examples of GDSS
 VisionQuest
 WebIQ
 MeetingSphere