Learn how to use Twitter's Direct Message to raise your productivity in both personal and business use.

1. Direct Message on
Twitter

2. Direct Messages are a way to have a private
conversation with someone on twitter

3. Go to the person’s
profile that you
wish to follow
While on the app
on your mobile
device, select this
button

4. Among other options that you
can manage about the
follower, here you can select
“Send Direct Message”

5. I use direct messages for many reasons;
Setting up meetings, sending private information
to clients, and dealing with Customer Service
issues are done are all done with ease through
direct messages.

6. I was traveling and
needed my Delta
Member Number, but the
hold time on the phone
was 15 minutes wait.
I Dmed @DeltaAssist and
they almost immediately
responded, giving me my
information!

7. A friend left something on
a plane, I contacted
American Airlines via
Twitter, saving time from
being on the phone!

8. Social media is a great tool for solving everyday
problems and boost your productivity by saving
time! Use Twitter for customer service. #suebdoesit