Trisha Neumann has over 15 years of experience in law enforcement and customer service. She currently works as a Data Services Manager where she manages data requests and provides support to clients. Previously, she worked for the Douglas County Sheriff's Office for 15 years where she coordinated court activities and transports. She has strong organizational, problem solving, and communication skills. Neumann received her Bachelor's degree in Business Administration from Bellevue University with a 4.0 GPA.

1. TRISHA NEUMANN
2502 Century Road, Bellevue, NE 68123 | | C: 402-630-8405 trisha.neumann09@gmail.com
Career Focus
Dedicated and hardworking business professional with excellent problem solving skills and extensive
customer service experience. Strong ability to work well within teams and multi-task duties.
Summary of Skills
 Strong Organizational Skills  Dependable
 Seasoned in Conflict Resolution  High Attention to Detail
 Sharp Problem Solver  Fast Learner
 Energetic Work Attitude  Aptitude for Critical Thinking
Accomplishments
Multi-tasking
 My organization and communication skills facilitated the effective coverage of 22 courtrooms
with an average of 40 inmates a day utilizing a staff of 11 deputies on a daily average.
Reporting
 Applied strong attention to detail to prepare accurate and complete financial statements; and
annual reports used to report financial activity to the County Board.
Recognition
 Received Employee of the Year in the Douglas County Sheriff’s office for providing excellent
service and increasing efficiency and effectiveness of courthouse security resources.
Professional Experience
Data Services Manager 04/2014 to Current
Alorica Omaha, NE
Communicate with clients as a single point of contact to coordinate and manage data life cycle support
from receipt of order through completion. Provide data after market ordering and service support.
Answer questions and explain information to clients. Provide backup support and assist where needed in
the office. Daily productivity includes the effective, timely management of 63 tickets. Provide backup to
supervisor as needed.
Law Enforcement Technician II 05/1999 to 02/2014
Douglas County Sheriff Omaha, NE
Answered phone calls concerning inmates, handled complaints and responded to requests for information.
Worked in collaboration with various facilities to organize transport for appointments and court hearings.
Processed various legal documents from District, County, and Juvenile Courts. Managed the daily
activities of an average of 11 Deputy Sheriff’s on a daily basis by directing them to court assignments and
transportation assignments. Developed professional relationships with court personnel, State and Federal
facilities, and attorneys through court requests. Organized office schedules and maintained relationships

2. with necessary agency contacts. Organized monthly reports on the finances of fees and mileage received.
Received and disbursed payments from attorneys and county on transport costs.
Education
Bachelor ofScience, BusinessAdministration 2015
Bellevue University Bellevue, NE, United States
4.0 GPA
Associate ofApplied Science, Criminal Justice and Criminal Justice/Corrections 2001
Metropolitan Community College Omaha, NE, United States
3.46 GPA
General
University of Nebraska at Omaha Omaha,NE, United States
Coursework in English, Communications and Writing, Speech and World History