1. KRISTIN MACKLIN
Thornton, CO | C: 406.781.7907 | macklinkl@gmail.com
Dependable and focused employee who excels at problem solving, prioritizing, interacting with many different
personality types, completing multiple tasks simultaneously, and following through to achieve project goals. I
recently moved to Colorado and am excited about pursuing a career change. I am seeking a role of increased
responsibility and authority while also building strong relationships with clients and coworkers.
Highlights
Microsoft Office proficiency
Excel spreadsheets
Strong interpersonal skills
Quick learner
Self-directed
Dedicated team player
Professional and mature
Enthusiastic
Flexible and Adaptable
Experience
Case Manager 2014 - 2016
Cascade County Sheriff’s Office – Great Falls, MT
Compiled parole reports for the Montana Board of Pardons and Parole.
Made recommendations to the Board of Pardons and Parole regarding inmate treatment needs and early
release for Montana Department of Corrections state inmates.
Met individually with inmates to discuss their cases, parole plans, warrants, and a variety of other case
specific issues or questions.
Established and revised key procedures to maintain compliance with Department of Corrections policies and
improve office efficiency.
Developed and implemented office's first employee how-to manuals outlining proper procedures and office
policies.
Scheduled and conducted Facility Orientations for incoming inmates.
Ran criminal background checks on CJIN/NCIC.
Compiled investigations and reports for Inmate Disciplinary Hearings and imposing sanctions.
Created and updated various spreadsheets and logs and compiled pertinent reports.
Maintained knowledge of Montana Department of Corrections policies, Montana State Prison policies, and
Cascade County Regional Prison policies and ensured compliance/recommended changes to better follow
procedures.
Programs Coordinator 2013 - 2014
Cascade County Sheriff’s Office – Great Falls, MT
Scheduled and organized treatment groups and programs for Montana Department of Corrections state
inmates.
Met with inmates to discuss treatment needs and program compliance
Collaborated with group instructors, treatment specialists, detention officers, and programs staff.
Updated and maintained inmate files.
Input offender treatments into the Offender Management Plan in OMIS.
Updated programming spreadsheets and compiled monthly reports.
Maintained knowledge of Montana Department of Corrections policies, Montana State Prison policies, and
Cascade County Regional Prison policies and ensured compliance/recommended changes to better follow
procedures.
2. KRISTIN MACKLIN
Thornton, CO | C: 406.781.7907 | macklinkl@gmail.com
Bank Teller 2009 - 2013
Stockman Bank – Great Falls, MT
Responsible for extensive customer service interaction, accurate and confidential record keeping, and
monetary transactions totaling thousands of dollars a day.
Responsible for extensive data entry at a fast pace while maintaining the upmost accuracy.
Kept records of customer communications and transactions, recorded details of inquiries, complaints, and
comments, as well as actions taken.
Monitored bank vaults and teller drawers to ensure cash balances were correct.
Operated office machines, such as photocopiers and scanners, voice mail systems, and personal
computers.
Stored completed documents in appropriate locations and maintained logs of activities and comple ted work.
Performed clerical tasks such as typing, filing, inventory and ordering materials, and supplies .
Merchandise Sales Person 2008 - 2009
Disney College Program
Walt Disney World Resort Disney’s Hollywood Studios – Orlando, FL
Greeted and interacted with hundreds of customers from all over the world and ascertained what each
customer required regardless of any language barriers.
Opened and closed cash registers, completed sales totaling in thousands of dollars a day, performed tasks
such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and
making deposits.
Responsible for product inventory and loss prevention.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and
security practices.
Education
Bachelor of Science, Sociology
Minor, Political Science
Montana State University – Bozeman, MT
Honor’s College 2005-2009
Dean’s List 2005-2009
Member of Alpha Omicron Pi National Fraternity 2005-Present
Member of Mortar Board National Honor Society 2007-2009
Skills
Administrative Abilities, Customer Service, Ability to Learn Quickly, Diligently Pays Attention to Details, Networking,
Public Speaking, Time Management, Conflict Resolution, Verbal and Written Communication Skills