TRG Pakistan is the largest provider of BPO services in Pakistan, with over 1,200 employees providing services to Fortune 1000 companies. It offers telephone answering, call center services, business process outsourcing, and IT services through subsidiaries in North America, Africa, and Europe. While TRG Pakistan began in 1999 with 50 employees in Lahore, it has since expanded to over 1,200 employees across four locations in Karachi and Lahore.

1. TRG
Pakistan LTD
The Resource Group

2. Introduction
 The Resource Group (TRG) Pakistan is the country’s largest provider of BPO
services
 Today, TRG Pakistan is over 1,200 employees strong and counting.
 Its team of professionals is providing several Fortune 1000 companies with
unparalleled support across Contact center, IT services, Finance & other
back office functions.
 It is amongst the top 30 public companies in Pakistan and has performed
the largest equity raising at Karachi Stock Exchange in the past decade.

3. Continue…..
• TRG Pakistan Limited is a Pakistan-based company.
• The Company is engaged in directly and/or indirectly acquire,
manage and/or maintain the business of
Telephone answering service
Call centers
Business process outsourcing services
Information technology related services
Through its subsidiary, the Resource Group International Limited
(TRGIL), the Company has acquired call centers in North
America, Africa, and Europe

4. Vision
Brilliant minds working together as one
enterprise to deliver best-in-class technology
enabled solutions.

5. Mission
To be the absolute leader in providing BPO
Solutions, delivering exceptional value to our
clients through high performance teams.

6. Key Statements
It became the first listed IT-enabled services company of
Pakistan.
Company was incorporated in 1999 in Lahore.
TRG provides Telephone answering service, Call centers, BPO
services, Information technology related services directly or in
direct.
TRG Pakistan LTD is the holding company of TRG International
LTD.

7. Country of Establishment
TRG Pakistan set up its operations in 1999 by
establishing a contact center in Lahore with a total
strength of 50 employees.
Now they have 4 locations in Karachi and Lahore –
Pakistan’s largest cities and financial centers.

8. Address of Head Office
7th Floor, Block - B
Finance and Trade Centre Shara-e-Faisal
Karachi
Tel: +92-213-111-874-874
Fax: +92-213-566-1508

9. Chairman of The Board
 Earlier, Zia was the Founder, Chairman and CEO
of Align Technology
 Previously, Zia held positions in investment
banking and consulting at Morgan Stanley and
McKinsey & Company respectively.
 Zia is the non-executive Chairman of the Boards
of two publicly traded TRG portfolio companies,
and also maintains several private board
positions.
 Zia received his
 undergraduate degree from Columbia University
in Economics and Computer Science
 his MBA from Stanford University
Zia Chishti
Founding Partner, Chairman
and CEO of The Resource
Group

10. Board of Directors
Hasnain Aslam
(SENIOR PARTNER & CIO)
Mark Ayling
(MANAGING DIRECTOR)
Zia Chishti
(SENIOR PARTNER & CHAIRMAN)
Pat Costello
(MD & GENERAL COUNSEL)
Nadeem Elahi
(MANAGING DIRECTOR)
Hassan Farooq
(GROUP HEAD OF FINANCE)
Shuja Keen
(MANAGING DIRECTOR)
Mohammed Khaishgi
(SENIOR PARTNER & COO)

11. Board of Directors
Raza Ali
Director Architecture
Fahad Shameem
Director Sales & Business Development
Rahim Lalani
Executive Director

12. Income Statement
2013 2012 2011
Total revenue 14,734 10,325 10,219
Total operating
expense
15,897 11,412 11,094
Net income before
taxes
(1,309) (1,288) (1,070)
Net income after
taxes
(1,151) (1,307) (1,110)
In millions of PKR

13. Balance sheet
2013 2012 2011
Total assets 12,309 5,161 4,537
Total liabilities 11,003 8,321 6,905
Total equity 1,305 (3,160) (2,368)
Total liabilities &
shareholders'
equity
12,309 5,161 4,537
In millions of PKR

14. THANKS