The document discusses emerging trends in technology for 2014, emphasizing the impact of social media, mobile devices, cloud computing, and big data on business practices. It highlights innovations like 3D printing and wearable technology, and introduces the concept of the 'quantified self' as a way for individuals to monitor their health and daily activities through technology. The document urges businesses to adapt to changing customer expectations and leverage new technologies to personalize experiences and improve operations.

1. Trends for 2014
Patrick Van Renterghem
@itworks
slideshare.net/itworks
storify.com/itworks
www.linkedin.com/in/itworks

2. The right anytime
information anywhere
Gartner: The Nexus of Forces (2013)

3. ● Social media, also in the Enterprise
● Mobile has won (dixit a smiling Eric Schmidt)
● Cloud before buy before build
● Big data … big insights
● Copernican revolution in management
… But you ain’t see nothing yet ! Think 2020 ...

4. “We are probably living in the most interesting times
for information technology, as we are in the middle
of a major paradigm shift”
(Peter Hinssen, author of Business/IT Fusion, The New Normal & The Network Always Wins)
Volatility
Uncertainty
Complexity
Ambiguity
The S-Curve, The FlipIT should stop being a butler

5. Customers' expectations in digital are
changing, and business needs to respond ...
➔ How we use the Internet is changing
➔ Customers no longer just want digital,
they expect it
➔ Business can adjust to current needs ...
➔ ... and is prepared for new ones
(Deloitte study "A wave of digital change", end of 2013)

6. 3D Printing
● Additive Manufacturing Process
● Print toys, bikes, jewelry, houses, furniture, all prototypes,
gifts, prosthetics, clothes, food, organs, blood vessels, …
● Based on 3D models and ecosystems (Thingiverse,
Shapeways, DIY SketchUp, AutoDesk, …)
● 3D modelling will become big business (cfr. WikiHouse)
● In plastic, steel, silver, titanium, ceramics, chocolate, …
● At your home, or in hubs, stores, factories, space, …
● Beware of copyright / liability lawsuits (cfr. @PatrickITlaw)

7. 3D Printing: An Opportunity and Challenge
for Manufacturing & Logistics

9. See Frederic De Meyer’s Presentation at http://www.slideshare.net/itworks

10. Wearable Technology
Activity monitoring devices (Nike Fuelband, Fitbit, ...)
Smartwatches (Pebble, Samsung Gear, Apple iWatch)
P-Health Apps & Devices
When Intelligent Clothing, Implants ?
Unique Selling Proposition (USP) ?

11. What About Apple ?

12. Wearable computing is part of the The bigger picture

14. Nest, worth $3.2 billion for
Google
Cisco - IoE
Software Defined Networks
(SDN)

15. Apple’s iBeacon Technology
Internet of Things + Mobile Payments
iPhone 5s or later, iOS7 or higher, BLE, Estimote

16. Google Glass
Now with fashionable prescription
frames and shades
What is the USP of Google Glass ?

17. http://stel-je-voor-met-google-glass.blogspot.be/
Using the Name Tag app
FacialNetwork.com

18. Google Glass Workshop & Meetup
Namiddagworkshop
(10 maart 2014, 14-18u)
- mogelijkheden van Glass
- ontwerp en ontwikkeling
van Glass apps
- toepassingen in uw business
- hands-on workshop
Free Meetup
(10 maart 2014, 19-22u)
- mogelijkheden van Glass
- toepassingen voor intelligent
eyewear, headmounted
displays en augmented reality
- voorbeelden van
toepassingen
www.itworks.be/GGD1-Google-Glass-namiddag

19. Why does Google want Robots ?
To do hazardous tasks ? To deliver the mail ? To replace soldiers ? To do domestic tasks ??

20. “Quantified Self”
Wikipedia: A trend to incorporate technology into data acquisition on
aspects of a person's daily life in terms of inputs (e.g. food consumed,
quality of surrounding air), states/emotions (e.g. mood, arousal, blood
oxygen levels), and performance (mental and physical).
Such self-monitoring and self-sensing, which combines wearable sensors
(EEG, ECG, video, etc.) and wearable computing, is also known as lifelogging.
Other names for using data to improve daily functioning are “self-
tracking”, "auto-analytics", “body hacking” and “self-quantifying”
E.g.: sleep and pee tracking on babies, 23andme, Scanadu Scout, ...

21. “A Hospital in the Palm of your Hand”

23. Customer Intelligence & Intimacy

24. Big Data, Hadoop and Analytics

25. Big Data, NoSQL, NewSQL & Analytics
Seminar on 27th of February 2014 (14-21h)
Presented by Rick van der Lans
www.itworks.be/NOSQLD7-Seminar

26. Andrew McAfee & Erik Brynjolfsson
● Brilliant technologies,
unprecedented innovations, 3rd
industrial revolution
● About the forces driving the
reinvention of our lives and our
economy
● Don’t race against the machine,
race with the machine

27. Peter Hinssen
Proposes a VACINE for VUCA
Velocity,
Agility,
Creativity,
to Innovate,
Network and
Experiment Book is about “Surviving the Flip”

28. Stanford Prof. Baba Shiva
Advises companies to perform
a "Pre-Mortem" examination.
Do this now, while your company
is still in good shape. Find out
what could kill you in the next 5 years
and take appropriate action

30. 2014: The Year of Personalisation !
● Personalised manfacturing, print your own
stuff
● Wearing smart things and lots of sensors
● Store data and apps in the personal cloud
● Quantified self & personalised health
● Learn more at your own leisure via MOOCs
● Personalized radio
● Customer experiences get personal

31. Source: Your Sensored Life: An Expanded View of Quantified Self (Gartner)

32. But How ?
● Agile methods
● Crowdsourcing / cocreation
● Multidisciplinary teams, conversation managers
● Service design
● Customer-first, mobile-first, cloud-first
● Think 2020
● Rethink education (soft skills and creativity)