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1
Human Centric Work
Act Now!
Bruce Fecheyr-Lippens
2
Do you recognize the situation?
Employees want Purpose, Ownership,
Collaboration
15% employees are
actively engaged
→ absenteeism, churn,
burnouts,...
75% of organization want
to be more agile, but struggle
to achieve it
50% of workforce
needs reskilling
Speed of
technological change
faster than people &
organizational change
3
Underlying needs
Underlying needs have to be addressed in the workplace (& life)
Psychological SAFE
work culture
Room for experiment
Bring authentically your
whole self!
Purpose
Find your individual purpose
(own it!)
As organization, be very
clear on the organizational
purpose & culture & values
Match or don’t match…
Alignment
& clear direction
Room to “sense & response”
But quick alignment on the
direction head.
Growth & learning
mindset
A holistic solution
Four key elements
Purpose fit
own my destiny & purpose
Culture & Agile
ways of working
Co-creation, Community, Collaboration,
Transparency, Values, Wellbeing, Stimulating
learning, Growth opportunities
Leadership &
management style fit
self awareness to self
improvement
Human & ethical
technology
use AI & tech to your advantage.
Outsmart tech!
5
Concrete example: at Solvay
6
Concrete example: at Solvay
7
Opportunity: Solvay 2 years ago
Low career
ownership
& mobility
Silo’s &
slow
decisions
No ‘safe’
Culture:
<60% dear to
speak up *
Employees voiced clear “challenges”:
Outdated
HR Tools
8
Solution: Transform ways of working and co-create an
employee experience platform ‘YOU’
YOU is an employee experience platform that transforms your way of working and unleashes
people & teams. Developed by employees for employees. In 6-9 months
Employee
ownership
Agile objectives
Skills & competencies
Anywhere Anytime
Continuous
learning and
growth
360° feedback
Coaching & mentoring
Smart learning & job match
Instant and
fluid
collaboration
Internal LinkedIn
Project teams
Team pulse
9
Human-centric Approach
Cross-functional Team,
fully empowered
Providers, Hackathon,
HR Digital Studio
Employee centric “build by
employees for employees”
5x Speed, 5x less Costs,
99% Engagement,
No Emails, Stand-ups, ...
10
As an employee I can unleash my full potential…
→ Find colleagues with specific skills in ‘1 click’
→ Receive and give 360 feedback
→ Create project teams
→ Receive personalized job & learning offers...
Imagine if...
As a manager I can focus all my time and
energy with my employees and customers...
→ No admin and useless validations
→ One simple user friendly platform
→ Regular open team pulse...
As an HR professional, I really have time for my
people and business strategy...
→ Find top performers, fast trackers, at risk
colleagues, etc… in ‘1 click’
→ Shape (not undergo) strategic business
choices...
As an organization & executive...
→ We retain our best talents
→ We innovate and serve customers
much faster and better
→ We spend less money and time on
HR tools...
An employee experience platform
that transforms your way of working
and unleashes your people & teams
Employee
ownership
Internal
LinkedIn
11
Concrete example: at Solvay
12
Profiles are visible and
searchable within the
whole organization
“Internal LinkedIn”
to increase the
visibility of your
talents and foster
collaboration
Find colleagues based on skills,
projects they realized, education,
interest and much more !
HR professionals
can easily map the
available skills in
their organization
Collaboration: Internal Linkedin & communities
Where users can “google” each other making knowledge searchable
Solution
An employee experience platform
that transforms your way of working
and unleashes your people & teams
Employee
ownership
Own it
13
Nudge or guide your
employees through
their continuous
learning journey
Offer personalized
learning suggestions
based on feedback
and skills
Employee Experience
Platform with all
functionalities in one
place
14
Own it: personalized experience platform
Easy-to-navigate home page to the platform
Career preferences
such as functional and
geographical mobility
Integrate legacy systems
to have salary, payslips,
vacation days etc. in one
place
Manager functionality
e.g. team objectives
HR tools on one place
e.g. reporting
Create cross-functional
project teams
15
Share objectives
with your
colleagues to
foster
collaboration
Clear overview of
your objectives and
the possibility to
update them
continuously
Add a
self-assessment
and access clear
assessment
overview
Own it: objectives you want to achieve
Where users can register and evaluate objectives on a rolling basis
Solution
An employee experience platform
that transforms your way of working
and unleashes your people & teams
Employee
ownership
Grow & learn
16
17
Learn what you’re good at
and which skills you need
to improve via 360°
feedback, available at any
time
Open up your
organization to give
feedback to everyone
and create an open
learning culture
Develop yourself: 360° Feedback
Incentivizing open feedback culture
18
Enable quick
connections
among
employees to
share knowledge
Your best talents
are your best
teachers: empower
them to coach
each other
Develop yourself: Coaching
Where users can connect to coaches and be coached to learn
19
Transformed ways of working:
No social platform
Fixed objectives, 1 stressful evaluation
No feedback
Long list of trainings, jobs…
Outdated, process-centric, many HR tools
FROM.. … TO
YOU Pulse
Skill-based Internal LinkedIn
Continuous agile objectives & constructive
manager-employee discussions
360° feedback, Mentoring, Team-pulse
Personalized smart learning & job match
User-centric, ‘one-stop’ shop, ‘human’-app
20
It really drives culture change
Solvay example
70% give and receive feedback (vs
30% prior). 1000+ Mentors
80% profiles (vs 25% prior) and
2000+ daily internal ‘linkedIn’ searches
Employee
ownership
Continuously learn
and grow
Instant and
fluid
collaboration
Employee
ownership
95% has Agile Objectives
85 Net Promotor Score
100+ agile teams
Faster speed &
innovation to clients 20
Retention of key
employees
Better skilled
workforce
21
The Journey
continues...
22
We dream of a world where every organisation has adopted
new ways of working, where every team is really a team and
where every person is empowered to unleash their full potential
and passion
Our mission is to develop the best employee experience
platform and with it, unleash every user to their full potential
Do you want to shape the future with us?
A new venture:
23
Is HR diverse enough?
Do we experiment enough?
Do we let go & really cocreate
with our people?
Also for us : new habits take 100 days!
We as HR need to move faster!
Let’s Dream:
360 ° Succession planning?
Decision making by advice?
Transparent C&B?
…….
Time for Q&A
info@huapii.com

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Unleashing the Full Potential of People, Teams and SOLVAY, presented by Bruce Fecheyr-Lippens at the "Successful Digital Workplace Adoption" conference on November 13, 2019

  • 1. 1 Human Centric Work Act Now! Bruce Fecheyr-Lippens
  • 2. 2 Do you recognize the situation? Employees want Purpose, Ownership, Collaboration 15% employees are actively engaged → absenteeism, churn, burnouts,... 75% of organization want to be more agile, but struggle to achieve it 50% of workforce needs reskilling Speed of technological change faster than people & organizational change
  • 3. 3 Underlying needs Underlying needs have to be addressed in the workplace (& life) Psychological SAFE work culture Room for experiment Bring authentically your whole self! Purpose Find your individual purpose (own it!) As organization, be very clear on the organizational purpose & culture & values Match or don’t match… Alignment & clear direction Room to “sense & response” But quick alignment on the direction head. Growth & learning mindset
  • 4. A holistic solution Four key elements Purpose fit own my destiny & purpose Culture & Agile ways of working Co-creation, Community, Collaboration, Transparency, Values, Wellbeing, Stimulating learning, Growth opportunities Leadership & management style fit self awareness to self improvement Human & ethical technology use AI & tech to your advantage. Outsmart tech!
  • 7. 7 Opportunity: Solvay 2 years ago Low career ownership & mobility Silo’s & slow decisions No ‘safe’ Culture: <60% dear to speak up * Employees voiced clear “challenges”: Outdated HR Tools
  • 8. 8 Solution: Transform ways of working and co-create an employee experience platform ‘YOU’ YOU is an employee experience platform that transforms your way of working and unleashes people & teams. Developed by employees for employees. In 6-9 months Employee ownership Agile objectives Skills & competencies Anywhere Anytime Continuous learning and growth 360° feedback Coaching & mentoring Smart learning & job match Instant and fluid collaboration Internal LinkedIn Project teams Team pulse
  • 9. 9 Human-centric Approach Cross-functional Team, fully empowered Providers, Hackathon, HR Digital Studio Employee centric “build by employees for employees” 5x Speed, 5x less Costs, 99% Engagement, No Emails, Stand-ups, ...
  • 10. 10 As an employee I can unleash my full potential… → Find colleagues with specific skills in ‘1 click’ → Receive and give 360 feedback → Create project teams → Receive personalized job & learning offers... Imagine if... As a manager I can focus all my time and energy with my employees and customers... → No admin and useless validations → One simple user friendly platform → Regular open team pulse... As an HR professional, I really have time for my people and business strategy... → Find top performers, fast trackers, at risk colleagues, etc… in ‘1 click’ → Shape (not undergo) strategic business choices... As an organization & executive... → We retain our best talents → We innovate and serve customers much faster and better → We spend less money and time on HR tools...
  • 11. An employee experience platform that transforms your way of working and unleashes your people & teams Employee ownership Internal LinkedIn 11 Concrete example: at Solvay
  • 12. 12 Profiles are visible and searchable within the whole organization “Internal LinkedIn” to increase the visibility of your talents and foster collaboration Find colleagues based on skills, projects they realized, education, interest and much more ! HR professionals can easily map the available skills in their organization Collaboration: Internal Linkedin & communities Where users can “google” each other making knowledge searchable
  • 13. Solution An employee experience platform that transforms your way of working and unleashes your people & teams Employee ownership Own it 13
  • 14. Nudge or guide your employees through their continuous learning journey Offer personalized learning suggestions based on feedback and skills Employee Experience Platform with all functionalities in one place 14 Own it: personalized experience platform Easy-to-navigate home page to the platform Career preferences such as functional and geographical mobility Integrate legacy systems to have salary, payslips, vacation days etc. in one place Manager functionality e.g. team objectives HR tools on one place e.g. reporting Create cross-functional project teams
  • 15. 15 Share objectives with your colleagues to foster collaboration Clear overview of your objectives and the possibility to update them continuously Add a self-assessment and access clear assessment overview Own it: objectives you want to achieve Where users can register and evaluate objectives on a rolling basis
  • 16. Solution An employee experience platform that transforms your way of working and unleashes your people & teams Employee ownership Grow & learn 16
  • 17. 17 Learn what you’re good at and which skills you need to improve via 360° feedback, available at any time Open up your organization to give feedback to everyone and create an open learning culture Develop yourself: 360° Feedback Incentivizing open feedback culture
  • 18. 18 Enable quick connections among employees to share knowledge Your best talents are your best teachers: empower them to coach each other Develop yourself: Coaching Where users can connect to coaches and be coached to learn
  • 19. 19 Transformed ways of working: No social platform Fixed objectives, 1 stressful evaluation No feedback Long list of trainings, jobs… Outdated, process-centric, many HR tools FROM.. … TO YOU Pulse Skill-based Internal LinkedIn Continuous agile objectives & constructive manager-employee discussions 360° feedback, Mentoring, Team-pulse Personalized smart learning & job match User-centric, ‘one-stop’ shop, ‘human’-app
  • 20. 20 It really drives culture change Solvay example 70% give and receive feedback (vs 30% prior). 1000+ Mentors 80% profiles (vs 25% prior) and 2000+ daily internal ‘linkedIn’ searches Employee ownership Continuously learn and grow Instant and fluid collaboration Employee ownership 95% has Agile Objectives 85 Net Promotor Score 100+ agile teams Faster speed & innovation to clients 20 Retention of key employees Better skilled workforce
  • 22. 22 We dream of a world where every organisation has adopted new ways of working, where every team is really a team and where every person is empowered to unleash their full potential and passion Our mission is to develop the best employee experience platform and with it, unleash every user to their full potential Do you want to shape the future with us? A new venture:
  • 23. 23 Is HR diverse enough? Do we experiment enough? Do we let go & really cocreate with our people? Also for us : new habits take 100 days! We as HR need to move faster! Let’s Dream: 360 ° Succession planning? Decision making by advice? Transparent C&B? …….