Al-Khouri, A.M. (2010) 'Trends and Development in Government Sector: Building e-Government Backbone', e-Government Conference, December 21, 2010, Dubai, United Arab Emirates.

1. 2010 21 December 2010
Trends and Developments in Government Sector
“Building e-Government Backbone”
Conference: e-Government Institute
Dubai, United Arab Emirates
Date: 21 December 2010
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Our Vision: To be a role model and reference point in proofing individual identity and build wealth informatics that guarantees innovative and sophisticated services for the benefit of UAE © 2010 Emirates Identity Authority. All rights reserved

2. Presentation Overview
• Introduction: National Identity Infrastructure
• The challenge of assured identification?
• The digital identity project
• Reflections and Concluding Remarks
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3. Agenda
• Introduction
Introduction: National Identity Infrastructure
• The challenge of assured identification?
• The digital identity project
• Reflections and Concluding Remarks
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4. Population Census
8.2 M
Total Population
4.1 M
950,000
825,000
2010 Census 2005 Census
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5. Identification Cards ID, DL, Health, Labour, eGate, Residency, Work
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6. UAE Vision 2021
Safe and Secure Nation
“The UAE Government will continue to be the
custodian of a safe and secure nation, ensuring
economic resilience and stability, upholding fairness
and justice, and offering an advance welfare system
to allow all Emirates to overcome adversity and
contribute positively to society.”
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7. National
Identity Security
Management
Infrastructure
Economic
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8. Program Components
Centralised Identity
Database Verification
Identity
Management ‫رقم الهوية‬
System
Population Register ID Card
Smart Card + PKI + Biometrics
7/34
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9. Agenda
• Introduction: National Identity Infrastructure
• Thechallenge of assured identification?
• The challenge of assured identification?
• The digital identity project
• Reflections and Concluding Remarks
Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved 3/15/2013

10. ‫الكلفة‬ ‫(التحول اإللكرتوني)‬
‫ودرجة التعقيد‬ ‫ترابط أفقي ورأسي‬
‫بني األنظنة‬
‫معامالت إلكرتونية‬
‫خدمات تفاعلية‬
‫التواجد‬
‫اإللكرتوني‬
‫الزمن‬
‫‪Federal Authority‬‬ ‫هيئــــــــة اتحــــــــــــادية |‬ ‫‪© 2010 Emirates Identity Authority. All rights reserved‬‬

11. The ability of unique identification of individuals?
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12. Analyzing the requirements
Determining the identity of an
individual by comparing a
presented characteristic to all
Identification pre-enrolled in the database.
WHO ARE YOU?
Recognition
Authenticating identity of an
individual by comparing a
Verification presented characteristic to a
pre-enrolled characteristic
ARE YOU WHO YOU
SAY YOU ARE?
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13. Multi-Biometric Systems
Facial Recognition Iris Recognition Fingerprints
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14. Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved

15. Anti Counterfeit Physical Features
Guilloches & Rainbow Special Raster
Micro Text
Variable fine lines
Module
UV ink Photo Box Area
Guilloches & Rainbow OVI
Hidden word area
Special Raster
Micro Text Ink Jet Chip Serial
No.
Variable fine lines
OCR-B Area UV ink
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16. Collaborative Government Environment
 interoperability & integration with Eliminating vital static
other systems documents issuance by
uncoordinated
General Info. Local Ministry of jurisdictions.
Authority Authorities Justice
Private Ministry of
Ministries
companies & org. Education
Economics & Ministry of
Planning Police
Ministry
Interior
Ministry of Ministry of Central Database
Central Bank
Labour Health
ID Numbers
... facilitate communication among government, industry and society
19/34
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17. ID Number based databases
Public Sector
Private Sector
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18. Agenda
• Introduction: National Identity Infrastructure
• The challenge of assured identification?
• Thedigital identity projectProject
• The Digital Identity
• Reflections and Concluding Remarks
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19. Digital
World
The raise of digital era
- Society, Economy,
Network, Crime…
- more and more are
conn cted. e
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20. ‫الطبت 72 ىْفنرب 0102‬
‫اعتقال 941 ّضبط أضلخة ّّثائق‬
‫الشعودية تعلن إحباط خمطط اغتياالت‬
‫أعليت الطلطات الطعْدٓة أمظ، إحباط حماّالت‬
‫تيظٔنات “ضالة” (إزٍابٔة) اغتٔال مطؤّلني‬
‫ّإعالمٔني ّزجال أمً يف املنلكة، ّقالت إىُ جسى‬
‫اعتقال عشسات مً الطعْدٓني ّاألجاىب ممً هله‬
‫‪Saudi Arabia turns‬‬
‫عالقة بَرِ التيظٔنات . ّصسح املتخدث السمسٕ‬
‫‪down an‬‬
‫بْشازة الداخلٔة اللْاء ميصْز الرتكٕ بأٌ األجَصة‬
‫األمئة املدتصة ال تصال تسصد التْجَات اإلجسامٔة‬
‫للتيظٔه “الطال‪ assassination‬إىل‬
‫‪ ” plan‬املتنسكص يف اخلازج . ّأشاز‬
‫اضتنساز حماّالت قٔادة ٍرا التيظٔه إلجياد مْطئ‬
‫قدو لعياصسٍه داخل املنلكة، ّاضتغالل مْاضه‬
‫احلج ّالعنسة يف ذلك، ّىشس أفكازٍه التكفريٓة‬
‫ّالتغسٓس حبدٓجٕ الطً ّحتسٓطَه على اخلسّج إىل‬
‫مْاطً الفتية ّاالقتتال بدعاّى مطللة .‬
‫حْاضٔب ّأقساص مطغْطة ضبطتَا الطلطات الطعْدٓة‬
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21. The Problem with Cyberspace
• Where is it?
• Not a physical “place.”
• Criminal and victim are often miles apart
• Criminal may never set foot in state or country
in which the crime occurs
• Some consider the Internet to be a “FREE ZONE” of
no laws?
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22. Identity Theft
… an IDENTITY is stolen
every 4 seconds.
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23. Financial Impact of Identity Theft
Worldwide
$ 300-500 billion
each year
Source:
* Privacy Clearing House,
http://www.privacyrights.org
* Forbes
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24. Digital Identity Project
Digital Certificate
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25. Digital Identity Project
Encryption Digital Signature
Authentication: Ability to verify the identity of an individual
or application.
Confidentiality: Protection of info. from unauthorized disclosure
(info. kept private).
Data Integrity: Protection of info. from undetected modification
(info. cannot be manipulated).
Nonrepudiation: Prevention of an entity from denying previous
actions (transaction cannot be disowned).
Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved

26. Digital Identity Project
Certification
Authority Validation
Authority
Bank Website
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27. 144K Contactless Smart Cards
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28. ID Card Readers Mass Dissemination Project
Card Reader
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29. Agenda
• Introduction: National Identity Infrastructure
• The challenge of assured identification?
• The digital identity project
• Reflections and Concluding Remarks
• Reflections and Concluding Remarks
Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved 3/15/2013

30. Evolving role of e-Government
One of the engins of a
nation’s economic thrust
E-services to
constituents
Internal efficiency,
automation
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31. The need to learning about our own capabilities?
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32. E-government Profile in the UAE
Inter-agency
integration
and unified Online
citizen services Tranformation
0% citizen
transaction
Transaction
23%
Information Interaction
57% 20%
Web Intake
Presence for Process of
Publishing citizen
Information interaction
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33. Everybody’s Objective …
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34. The 4 Project Dimensions
All government projects Expected
fail to deliver within the Functionalities
four dimensions…
Initial
Agreed Schedule
Budget
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35. It is always about perceptions?
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36. Narrow Thinking !
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37. Aggressive Technology Marketing by Vendors
Supplier
Practitioner
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38. Management Targets
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39. EFQM Excellence Model
Organisational Development Principles
Results
HR
Development
Learning and Innovation
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40. The Core Pillars of Organisations
People Process Technology Resources
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41. Organisational Pillars
People Each of these
integrates
pillars may pull
enables the organisation
in different
directions
Supports Management adds benefits
Process
Focus Technology
enables Drives 15%
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42. Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬
When Technology in Charge!
© 2010 Emirates Identity Authority. All rights reserved

43. Organisational Pillars
People Each of these
integrates
pillars may pull
85% enables the organisation
in different
directions
Supports Management adds benefits
Process
Focus Technology
enables Drives 15%
Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved

44. Federal Authority
Consequences of weak resources!
| ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved

45. Developing Business Agility
in public Sectors
Need to be dynamic to adapt
to changing world, we live in
different countries, that has its
own culture and uniqueness ..
What worked in one project,
may not yield the same
results even if implemented
by the same people,
Thank you
and even in same
settings !
Ali M. Al-Khouri | Director General |
Emirates Identity Authority | ali.alkhouri@emiratesid.ae
Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved

46. Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved