SlideShare a Scribd company logo
Tips, Tricks and Apps
To Save Time (& Sanity)
   PRSA Travel & Tourism 2010
CONTACT INFORMATION
      Angela Berardino
      Turner PR
      www.turnerpr.com
      @CoTravelGirl
      www.DigitalJuJu.com


             Johna Burke
             BurrellesLuce
             www.BurrellesLuce.com
             @GoJohnaB
PR TIP:
PROTECT YOUR BRAND IN SOCIAL MEDIA
WHERE ARE YOUR AUDIENCES AND
 HOW ARE YOU ENGAGING THEM?
A CAVEAT BEFORE WE BEGIN
• Tools are only as good as the strategy that drives
  them.
• You don’t need to be everywhere. Learn to simplify.
• Be a ruthless editor. Stick to the content and
  channels that are working for you.
• Ego check: Balance your personal brand and your
  company/client brand.
• There are some tremendous “How To” guides online.
  YouTube can be a great resource.
AGENDA


 • Getting
   Organized
 • Everyday
   Tools
 • Social CRM
 • Geolocation
ORGANIZATIONAL APP:                        EVERNOTE




• Evernote is a note-taking application; notes can be
  taken from your desktop, online, phone.
• Each “note” can be either text, an image, a file,
  audio, etc.
• Web clipping
• Even text which shows up in a photograph is
  searchable via Evernote’s OCR technology
• All of it is searchable & cloud-based
HOW I USE IT
• A single account connects my PC, Mac and
  iPhone. I use Firefox plugin for one-click adds.
• Clip online articles
• Take notes
• Organize pics of ideas, business cards and
  receipts
• Sign up for the blog/newsletter
ORGANIZATIONAL APP:
        GOOGLE READER

• Free!
• Aggregates RSS feeds into one location
• Allows you to build folders for organization
• Tracks what content you are reading/sharing
  and what content you aren’t. Clean it out at
  least once per month.
• 50+ Firefox Extensions for Google Reader
HOW I USE IT
• Share articles with my team
  and colleagues
• Share articles with Twitter,
  LinkedIn and other networks (in
  one click if you alter settings)
• Favorite articles, custom tags
• Spot trends
• Track media or brands that I
  want to connect with
• Create RSS feeds for key
  Twitter accounts
EVERYDAY TOOLS: BROWSERS

• Firefox & Google Chrome
• Third Party Plugins
   o Evernote
   o StumbleUpon
   o Shareholic
   o ScreenGrab
   o TwitThat
   o Better Gmail 2
   o AdBlock Plus
TIPS: FACEBOOK

• Create groups; determine privacy settings by group
• PR 101: Nothing is off-the-record
  (i.e., nothing is totally private on Facebook)
• Pay attention to B-days; 10 Minutes every morning
  to send a note
• Reclaimprivacy.org
TIPS: TWITTER

• Use TweetDeck for more than Twitter; can add
  Facebook, LinkedIn, Foursquare, Google Buzz
  feeds – and use filters.
• Create MVP lists of media or influencers you want
  to follow more closely; spend the time to sort.
• Watch/follow trends, or conversations with
  Hashtags
• Hootsuite is great for teams managing accounts
TWITTER QUICK TIPS
•   @helpareporter
•   #mediarelations
•   #PR
•   #Pradvice
•   #Travel
•   #Deals
•   Reporters and bloggers
MUCKRACK.COM
TWEEPSEARCH.COM
TIPS

• Ping.fm updates multiple accounts (LinkedIn,
  Facebook, Twitter) with one post
• Posterous is a mini-blog, pulling from lots of sources
• Tumblr is a really easy blog platform with strong
  google app ties
• Stumble link with su.pr “traffic builder”
• Amplify is where micro-blogging and blogging meet
SOCIAL CRM: GIST


• Online service that connects your inbox – and all
  contacts - to their social media activities
• Combines Outlook or Gmail communication, online
  address book, LinkedIn contacts, and Twitter and
  Facebook networks to create an intelligent
  dashboard view of your connections.
• Shows news, posts, links, documents you have
  shared. Prioritizes contacts.
TRICK: MAP MASHUP
• Use online content to create dynamic, customized
  maps
• Media itineraries
• Themed pitches
• Bing (with Silverlight): choose different map types, all
  of which display simplified and easy-to-read maps:
  American, European, Sketchy and Treasure, which
  looks like a pirate map.
TOOLS
FREE
•   Addictomatic
•   Socialmention.com
•   Howsociable.com
•   ReclaimPrivacy.org
NEXT WAVE OF SOCIAL
      NETWORKING TRENDS
•   Location
•   Platforms: Mobile, etc.
•   Video: One-take
•   Social Search
•   Virtual Collaboration
•   Cloud Computing
EXECUTE A MOBILE PR STRATEGY THAT
    WORKS AND WON'T BREAK THE BANK
• Key channel - Mobile will be the main
  platform
   o Developing content/messages differs
   o More people browse than search
   o Advertising real estate being defined
• Influencers can be reached 24*7
• Be ‘on call’ to respond to clients needs
• Implement real time crisis management
• Leverage ‘Geo-Location’
MORE MOBILE…
•   Integrate different media types
•   Eventually will require more than text
•   Understand what format your client likes
•   Augmented Reality
    o   QR Codes
    o   Kaywa
    o   Stickybits
• Html5
ALL FEEDBACK NOT CREATED EQUAL
TARGET YOUR EFFORTS
Q&A TIME
CONTACT INFORMATION
       Angela Berardino
       Turner PR
       www.turnerpr.com
       @CoTravelGirl
       www.DigitalJuJu.com



             Johna Burke
             BurrellesLuce
             www.BurrellesLuce.com
             @GoJohnaB

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PRSA Travel & Tourism 2010

  • 1. Tips, Tricks and Apps To Save Time (& Sanity) PRSA Travel & Tourism 2010
  • 2. CONTACT INFORMATION Angela Berardino Turner PR www.turnerpr.com @CoTravelGirl www.DigitalJuJu.com Johna Burke BurrellesLuce www.BurrellesLuce.com @GoJohnaB
  • 3. PR TIP: PROTECT YOUR BRAND IN SOCIAL MEDIA
  • 4. WHERE ARE YOUR AUDIENCES AND HOW ARE YOU ENGAGING THEM?
  • 5. A CAVEAT BEFORE WE BEGIN • Tools are only as good as the strategy that drives them. • You don’t need to be everywhere. Learn to simplify. • Be a ruthless editor. Stick to the content and channels that are working for you. • Ego check: Balance your personal brand and your company/client brand. • There are some tremendous “How To” guides online. YouTube can be a great resource.
  • 6. AGENDA • Getting Organized • Everyday Tools • Social CRM • Geolocation
  • 7. ORGANIZATIONAL APP: EVERNOTE • Evernote is a note-taking application; notes can be taken from your desktop, online, phone. • Each “note” can be either text, an image, a file, audio, etc. • Web clipping • Even text which shows up in a photograph is searchable via Evernote’s OCR technology • All of it is searchable & cloud-based
  • 8.
  • 9. HOW I USE IT • A single account connects my PC, Mac and iPhone. I use Firefox plugin for one-click adds. • Clip online articles • Take notes • Organize pics of ideas, business cards and receipts • Sign up for the blog/newsletter
  • 10. ORGANIZATIONAL APP: GOOGLE READER • Free! • Aggregates RSS feeds into one location • Allows you to build folders for organization • Tracks what content you are reading/sharing and what content you aren’t. Clean it out at least once per month. • 50+ Firefox Extensions for Google Reader
  • 11. HOW I USE IT • Share articles with my team and colleagues • Share articles with Twitter, LinkedIn and other networks (in one click if you alter settings) • Favorite articles, custom tags • Spot trends • Track media or brands that I want to connect with • Create RSS feeds for key Twitter accounts
  • 12.
  • 13. EVERYDAY TOOLS: BROWSERS • Firefox & Google Chrome • Third Party Plugins o Evernote o StumbleUpon o Shareholic o ScreenGrab o TwitThat o Better Gmail 2 o AdBlock Plus
  • 14. TIPS: FACEBOOK • Create groups; determine privacy settings by group • PR 101: Nothing is off-the-record (i.e., nothing is totally private on Facebook) • Pay attention to B-days; 10 Minutes every morning to send a note • Reclaimprivacy.org
  • 15. TIPS: TWITTER • Use TweetDeck for more than Twitter; can add Facebook, LinkedIn, Foursquare, Google Buzz feeds – and use filters. • Create MVP lists of media or influencers you want to follow more closely; spend the time to sort. • Watch/follow trends, or conversations with Hashtags • Hootsuite is great for teams managing accounts
  • 16. TWITTER QUICK TIPS • @helpareporter • #mediarelations • #PR • #Pradvice • #Travel • #Deals • Reporters and bloggers
  • 19.
  • 20. TIPS • Ping.fm updates multiple accounts (LinkedIn, Facebook, Twitter) with one post • Posterous is a mini-blog, pulling from lots of sources • Tumblr is a really easy blog platform with strong google app ties • Stumble link with su.pr “traffic builder” • Amplify is where micro-blogging and blogging meet
  • 21. SOCIAL CRM: GIST • Online service that connects your inbox – and all contacts - to their social media activities • Combines Outlook or Gmail communication, online address book, LinkedIn contacts, and Twitter and Facebook networks to create an intelligent dashboard view of your connections. • Shows news, posts, links, documents you have shared. Prioritizes contacts.
  • 22.
  • 23.
  • 24.
  • 25. TRICK: MAP MASHUP • Use online content to create dynamic, customized maps • Media itineraries • Themed pitches • Bing (with Silverlight): choose different map types, all of which display simplified and easy-to-read maps: American, European, Sketchy and Treasure, which looks like a pirate map.
  • 26.
  • 27.
  • 28. TOOLS FREE • Addictomatic • Socialmention.com • Howsociable.com • ReclaimPrivacy.org
  • 29. NEXT WAVE OF SOCIAL NETWORKING TRENDS • Location • Platforms: Mobile, etc. • Video: One-take • Social Search • Virtual Collaboration • Cloud Computing
  • 30. EXECUTE A MOBILE PR STRATEGY THAT WORKS AND WON'T BREAK THE BANK • Key channel - Mobile will be the main platform o Developing content/messages differs o More people browse than search o Advertising real estate being defined • Influencers can be reached 24*7 • Be ‘on call’ to respond to clients needs • Implement real time crisis management • Leverage ‘Geo-Location’
  • 31. MORE MOBILE… • Integrate different media types • Eventually will require more than text • Understand what format your client likes • Augmented Reality o QR Codes o Kaywa o Stickybits • Html5
  • 32. ALL FEEDBACK NOT CREATED EQUAL
  • 35. CONTACT INFORMATION Angela Berardino Turner PR www.turnerpr.com @CoTravelGirl www.DigitalJuJu.com Johna Burke BurrellesLuce www.BurrellesLuce.com @GoJohnaB