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Presented by-
Ayisha kowsar A
MBA

 Definition : “TPS is type of Information System (IS) that
collects, stores modifies retrieves the data transaction of an
enterprise”
 Features of TPS:
 Rapid Response : fast performance with rapid
results
 Reliability : well developed with strong backup
and recovery and low failure rate
 Inflexibility : treats all the transactions equally,
but the transaction are to be precise
 Controlled Processing : roles and responsibilities
are well defined
Transaction Processing System
 5 types
 Master File
 Major information is stored in databases of master file
 Transaction File
 Collects transaction Records
 Updates master file
 Report File
 Contains data with formatted presentation to user
 Work File
 Temporary files in the system used during processing
 Program File
 Contains instructions for the processing of data
Type of Files in TPS


 Transaction Processing Systems can be broadly
classified into two types. They are
 Batch Processing
 Real time Processing/Online Processing
Types of TPS

 It is also called as Online Real Time Processing
System (OLRT)
 Input data is processed with immediate outputs
Real Time Processing
Real time processing is where all details of the transaction
are recorded and changed at the time as it occurs Eg: ATM
Advantages
The transactions are grouped into a transaction
file
The batch is then read in an order by the TPS
program
TPS often reads the stored data called master
data, process that master data, then creates a
new master data
It generates Reports during its process
Batch Processing

Dis-Advantages
Pre-determined process schedule
Correction of errors is impossible
during processing of data
Sorting Transaction data
Expensive and time consuming
Batch Processing
• useful for enterprises that need to process large
amounts of data using limited resources
• Batch processing is where the information is collected as
a batch and then processed later on. Eg: cheque.

Characteristics of TPS
 Large amounts of data are processed.
 The sources of data are mostly internal, and the
output is intended mainly for an internal audience.
 The TPS processes information on a regular basis:
daily, weekly, monthly, etc.
 Large storage (database) capacity is required.
 High processing speed is needed due to the high
volume.
 TPS basically monitors and collects past data.
Contd.,

 Input and output data are structured (i.e.,
standardized).
 Low computation complexity is usually evident in TPS.
 A high level of accuracy, data integrity, and security is
needed.
 High reliability is required.
 Inquiry processing is a must.
 To perform TPS the event should pass ACID test
Characteristics of TPS

ACID properties of TPS
Transactions are known as atomic, meaning that the
transaction will either happen or not. If one account is
debited, then another account has to be credited.
Atomicity:- all transactions/operations must
succeed or fail as a group.
Consistency:- all parties must agree on the
facts of the exchange
Isolation:- transactions must be independent
of each other.
Durability:- the effects of a completed
transaction should be lasting
 Databases are always protective , as they are delicate and has
restricted view of certain data. The structure of data is in 3
different forms
Databases and Files in TPS
Hierarchical Structure Network Relational

 Order Processing
 Purchasing
 Accounts Receivables & Payables
 Inventory & Shipping
 Payroll
TPS Applications
 Definition: “OAS is a computer based IS that collects, process,
stores and transmits electronic messages”
 Office automation refers to the varied computer machinery
and software used to digitally create, collect, store,
manipulate, and relay office information needed for
accomplishing basic tasks.
 Raw data storage, electronic transfer, and the management
of electronic business information comprise the basic
activities of an office automation system. Office automation
helps in optimizing or automating existing office
procedures.
Office Automatation

Basics of OAS

 Electronic Publishing
 Electronic Communication (E-mail, Fax, Video Conference)
 Electronic Collaboration
 Image Processing
 Office Management
 To support the above systems requirement of LAN
Functions Integrated by OAS

 Includes Word processing and DTP
 Create, edit, update, store and print documents,
letters, memos, reports
 Eg: MS Word, Corel Draw, Adobe Photoshop ,
Adobe PageMaker etc.,
E-Publishing

 E-mails ( Ms-Outlook, Lotus Mail, etc
 Fax (Facsimile)
 Voicemail
 Video Conferencing
E- Communication
E-mail is software that allows users, via their computer
keyboards, to create, send, and receive messages and
files to or from anywhere in the world.
create and save drafts of messages; send "carbon
copies"; and request automatic confirmation of the
delivery of a message.
 E-mail is very popular because it is easy to use, offers
fast delivery, and is inexpensive. Examples of e-mail
software are Eudora, Lotus Notes, and Microsoft
Outlook.
E- Mail
Voice mail is a sophisticated telephone answering
machine.
 It digitizes incoming voice messages and stores
them on disk. When the recipient is ready to listen,
the message is converted from its digitized version
back to audio, or sound.
Recipients may save messages for future use,
delete them, or forward them to other people.
Voice Mail

A facsimile or facsimile transmission machine (FAX)
scans a document containing both text and graphics
and sends it as electronic signals over ordinary
telephone lines to a receiving fax machine.
 This receiving fax recreates the image on paper. A
fax can also scan and send a document to a fax
modem (circuit board) inside a remote computer.
The fax can then be displayed on the computer
screen and stored or printed out by the computer's
printer
Facsimile

Desktop videoconferencing is one of the fastest
growing forms of videoconferencing.
 Desktop videoconferencing requires a network and
a desktop computer with special application
software (e.g., Microsoft Lync-2010) as well as a
small camera installed on top of the monitor.
 Images of a computer user from the desktop
computer are captured and sent across the
network. This type of videoconferencing simulates
face-to-face meetings of individuals.
Desktop Video Conferencing
Electronic collaboration is made possible through
electronic meeting and collaborative work systems
and teleconferencing.
Allows teams of coworkers to use networks of to
share information, update schedules and plans, and
cooperate on projects regardless of geographic
distance.
Special software called groupware is needed to
allow two or more people to edit or otherwise work
on the same files simultaneously.
Electronic Collaborations
 Image processing systems include electronic document
management, presentation graphics, and multimedia systems.
 Imaging systems convert text, drawings, and photographs into
digital form that can be stored in a computer system. This
digital form can be manipulated, stored, printed, or sent via a
modem to another computer.
 Imaging systems may use scanners, digital cameras, video
capture cards, or advanced graphic computers.
 Companies use imaging systems for a variety of documents
such as insurance forms, medical records, dental records, and
mortgage applications.
Image Processing
 Office management systems include electronic office
accessories, electronic scheduling, and task management.
 These systems provide an electronic means of organizing
people, projects, and data. Business dates, appointments,
notes, and client contact information can be created, edited,
stored, and retrieved.
 Projects and tasks can be allocated, subdivided, and planned.
All of these actions can either be done individually or for an
entire group. Computerized systems that automate these
office functions can dramatically increase productivity and
improve communication within an organization.
Office Management

Advantages of OAS

Disadvantages of OAS

Definition: “It is an interactive computer based system
that helps decision makers to utilize the data and model
to solve the unstructured problems”
Components of DSS
 User Interface
 Database
 Models and analytical tools
 DSS Architecture and network
Decision Support System

Architecture of DSS
5 types
 Model Driven : manipulation of statistical, financial
optimization for simulation models
 Communication Driven : supports more than one person
working on a shared task
 Data-Driven : first generic type based on TPS
 Document-Driven : manages, retrieves, manipulates
unstructured information
 Knowledge-Driven : provides specialized problem
solving expertise
Classification of DSS
 Ability to support solution for complex problems
 Quick response during unexpected situations , that results in
change of inputs
 Constructed to support one time decisions
 DSS is designed for group / single decision makers
 DSS design software can be used
 Consistent and Objective decisions
 Other Characterstics:
 Cost saving, graphical display , designed and run by mangers
Characteristics of DSS

 Improves personal efficiency and organizational control
 Speed up the process of problem solving & Decision Making
 Promotes learning and training
 Generates new evidence in support of a decision
 Creates a competitive advantage over competition
 Helps automate managerial process
Advantages of DSS
 GDSS = Elements of DSS + Software
 To provides an effective decision making settings.
Characteristics of GDSS
 Special Decision
 Ease of Use
 Flexibility
 Decision Making Support
 DELPHI method (Decision Makers are Geographically
Dispersed)
 Brainstorming
 Nominal Group Technique
Group Decision Support System
Characteristics of GDSS
 Anonymous Input
 Reduction of Negative Group Behaviour
 Parellel communication
 Automated Record Storage
 Cost Control Complexity factors
Group Decision Support System

Alternatives of GDSS
Description MIS DSS
Focus
Structure task and
Routine
Semi-Structured Task,
requiring managerial
judgement
Emphasis Data Storage Data Manipulation
Data Access Indirect Access by
Managers
Direct Access by
Managers
Reliability On Computer
expert
Self-decision by
Managers
Nature of
Decision
U known Decision
Environment
Known Decision
Environment
Execution On Efficency On Effectiveness
Differences between MIS & DSS
 Definition : “A specialized DSS that includes hardware,
software, data, procedures, and people to assist top level
executives with in an organization”.
 Expert systems are also called as knowledge based system
 A computer based system that serves the information needs
of top level management
 Provides quick access to timely information
 Direct access to management reports
 User-friendly and supported by graphical representation
(charts)
 Easily connected to internet
ESS/EIS/ES

Drill Down
Critical Success Factors
Status Access
Analysis, Exception Reporting
Navigation of Information and Communication
(colours, audio and video)
Characteristics of EIS/ESS

Architecture of EIS/ESS

 Availability
 Cheaper
 Reduce Danger
 Permanence : - knowledge with last long indefinitely
 Multiple expertise's
 Explanation
 Fast Response
 Unemotional and response at all times
Advantages of ESS/EIS

 No common sense needed in some decision making
 Cannot respond creatively like human expert
 Domain experts are not always able to explain their
logic and reasoning
 Errors may occur in the knowledge base, that lead to
wrong decisions
 Cannot adopt changing environments, unless
knowledge base is changed
Disadvantages of EIS/ESS
 Definition : “Data Security refers to protective measures to
prevent unauthorized access to the computers , databases,
websites”.
 Information System Concerns :
 Unintentional threats
 Human error – in design and use of the system
 Environmental Hazards – acts of God and other
 Computer system failure – faulty products
 Intentional threats
 Hacking, Criminal attacks, Cyber attacks
Data Security
 Prevention :
 Prevent computer for information violations from occurring
Eg: loosing password, forget to logout, disclosing of pin
 Detection :
 Identification the assets of attack
 How the attack has occurred
 When it has occurred
 By whom the attack is made
Eg: I LOVE U Virus
 Response :
 Developing techniques and strategies to combat attack
Goals of Information Security

Risk to IS
Contd.,
Risk to Information
Systems
Application & Data Hardware
a) Computer crime:
 Unauthorized copying of information/sotware.
 Unauthorized use of access, modify, destruct hardware/
software/network resources.
 Deny the end user access of his or her own
data/software/network
b) Hacking:
 Illegal hackers are also called as crackers
 Can monitor, e-mail, passwords, file transfers etc., and steal
them unauthorized by entering into the network.
 Use of remote services to allow one computer to execute tasks
on another computer using network privileged access
Risk to Application and Data
Contd.,
c) Cyber-Theft:
 Theft of money.
 Unauthorized network entry, fradulent alternation of
database Eg: modifying employee master data etc.,
d) Software Piracy
 Unauthorized copying of software (as software is intellectual
property)
 Software is protected by copyright law and EULA (End User
Licensing Aggrement)
Risk to Application and Data
Contd.,
e) Computer Viruses & Worms:
 Virus : “A piece of code which is capable of copying itself and
typically has a detrimental effect, such as corrupting the system or
destroying data”
 Worm : “A computer worm is a standalone malware computer
program that replicates itself in order to spread to other
computers”.(uses network for replication)
Risk to Application and Data
Contd.,
a) Natural Disaster :causes partial paralysis of systems and
communications
 Floods
 Hurricanes
 Fires
 Earthquakes
b) Blackout and Brownout:
 Blackout – loses of electrical power
 Brownout – short interruptions in flow of power
 Vandalism – human deliberately destroy the system
Risk to Hardware
Contd.,

 Encryption
 Authentication
 Firewalls
 Virus Defenses (Antivirus)
 Backup files
 Security Monitors
 Biometric controls
 Disaster Recovery
Major types of Defense Strategies
 9 steps
 Obtain management commitment to plan
 Establish a planning committee
 Perform risk assessment and impact analysis
 Set priority for recovery needs
 Recovery plan methods
 Identify Vendors (who can do this job effectively)
 Develop, Test, Implementation Plan
Business Recovery Plan
 Definition: “A warehouse is a Subject Oriented, Integrated,
Time-Variant, Non-Volatile collection of data in support of
decision making process by management”
 Subject Oriented : Data that gives information about a
particular subject instead of about a company's ongoing
operations.
 Integrated : Data that is gathered into the data warehouse
from a variety of sources and merged into a coherent whole
 Time-Variant : All data in the data warehouse is identified
with a particular time period.
 Non-Volatile : Data is stable in a data warehouse. More
data is added but data is never removed. This enables
management to gain a consistent picture of the business.
Data Warehouse

Data Warehouse—Subject-Oriented
 Organized around major subjects, such as customer,
product, sales.
 Focusing on the modeling and analysis of data for
decision makers, not on daily operations or transaction
processing.
 Provide a simple and concise view around particular
subject issues by excluding data that are not useful in the
decision support process.

Data Warehouse—Integrated
 Constructed by integrating multiple, heterogeneous
data sources
 relational databases, flat files, on-line transaction records
 Data cleaning and data integration techniques are
applied.
 Ensure consistency in naming conventions, encoding
structures, attribute measures, etc. among different data
sources
 E.g., Hotel price: currency, tax, breakfast covered, etc.
 When data is moved to the warehouse, it is converted.

Data Warehouse—Time Variant
 The time horizon for the data warehouse is significantly
longer than that of operational systems.
 Operational database: current value data.
 Data warehouse data: provide information from a historical
perspective (e.g., past 5-10 years)
 Every key structure in the data warehouse
 Contains an element of time, explicitly or implicitly
 But the key of operational data may or may not contain “time
element”.

Data Warehouse—Non-Volatile
 A physically separate store of data transformed from
the operational environment.
 Operational update of data does not occur in the data
warehouse environment.
 Does not require transaction processing, recovery, and
concurrency control mechanisms
 Requires only two operations in data accessing:
 initial loading of data and access of data.
Data Warehouse: A Multi-Tiered Architecture
Data
Warehouse
Extract
Transform
Load
Refresh
OLAP Engine
Analysis
Query
Reports
Data mining
Monitor
&
Integrator
Metadata
Data Sources Front-End Tools
Server
Data Marts
Operational
DBs
Other
sources
Data Storage
OLAP Server

Types of OLAP Servers
( Partition Storage Modes and Processing )
4 types of OLAP Servers
Relational OLAP (ROLAP)
Multidimensional OLAP (MOLAP)
Hybrid OLAP (HOLAP)
Specialized SQL servers
Contd.,

OLAP Server Architectures
 Relational OLAP (ROLAP)
Placed between relational backend and client
front-end tools
To store and manage data ROLAP uses
Relational or extended- RDBMS
Include optimization of DBMS backend
Implementation of aggregation navigation
logic
Additional tools and services
Greater scalability
Contd.,

OLAP Server Architectures
ROLAP Architecture
Contd.,

OLAP Server Architectures
Advantages
ROLAP servers are highly scalable
Can be easily used with existing RDBMS
Data can be stored efficiently size zero facts
can be stored
ROLAP tools do not use pre-calculated data
cubes
DSS (Decision Support System) of micro-
statergy adopts ROLAP approach
Contd.,

OLAP Server Architectures
Dis-Advantages
Poor Query Performance
Some limitations of scalability depending on the
technology architecture that is utilized
Contd.,

OLAP Server Architectures
 Multidimensional OLAP (MOLAP)
 Array-based multidimensional storage engine for
views of data
 Process information with consistent response time
regardless of level of summarizing or calculations
selected
 MOLAP tools adopts two level of storage
representation to handle dense and sparse data sets
 Denser sub-cubes are identified and stored as array
structure
 Sparse sub-cubes employ compression technology
 Fast indexing to pre-computed summarized data
Contd.,

OLAP Server Architectures
 MOLAP Architecture
Contd.,

OLAP Server Architectures
Advantages
 Fastest Indexing to the pre-computed summarized
data
 Helps the users connected to the network need to
analyze larger and less defined data
 Best suitable for inexperienced users
Dis-Advantages
 Not capable of containing detailed data
 Storage utilization may be low if the data is set to
sparse Contd.,

OLAP Server Architectures
 Hybrid OLAP (HOLAP) (e.g., Microsoft SQLServer)
 HOLAP technique is a combination of both ROLAP &
MOLAP
 Has higher scalability of ROLAP
 faster computation of MOLAP
 HOLAP server allows to store large data volumes of
detail data
 Aggregations are stored in separate MOLAP Store
 Flexibility, e.g., low level: relational, high-level: array
Contd.,

OLAP Server Architectures
 Hybrid OLAP (HOLAP) (e.g., Microsoft SQLServer)
Contd.,

OLAP Server Architectures
 Advantages
 Combined advantages of both MOLAP and ROLAP
 combine the ROLAP technology for sparse regions and
storing detailed data
 MOLAP for dense regions, higher-level summary data
 Dis-Advantages
 Complex ROLAP must support both MOLAP &
ROLAP enginers
 Functionally overlap between ROLAP & MOLAP
Contd.,

Typical OLAP Operations
 Roll up (drill-up): summarize data
by climbing up hierarchy or by dimension reduction
 Drill down (roll down): reverse of roll-up
from higher level summary to lower level summary or
detailed data, or introducing new dimensions
 Slice and dice: project and select
 Pivot (rotate):
reorient the cube, visualization, 3D to series of 2D
planes

June 13, 2020 Data Mining: Concepts and Techniques 79
Fig. 3.10 Typical OLAP
Operations
 The non-trivial (small-importance)process of
identifying
 Valid
 Novel (new)
 Potentially useful
 Ultimately understandable patterns in data,
UNCOVER HIDDEN INFORMATION
DATA MINING
Data Mining

Alternative names:
 Data Fishing, Data Dredging (1960s)
 Data mining (1990s) used by DB and business
 KDD (Knowledge Discovery in Databases) used
by AI
 BI, Information Harvesting, Information Discovery,
Knowledge Extraction
Alternative NamesAlternative names of Data Mining

Relational databases
Data warehouses
Transactional databases
Advanced DB and information repositories
 Object-oriented and object-relational databases
 Spatial databases
 Time-series data and temporal data
 Text databases and multimedia databases
 Heterogeneous and legacy databases
 WWW
Data Mining : On What Kind of Data
Contd.,

Knowledge Discovery (KDD) Process
 Data mining—core of
knowledge discovery process
Data Cleaning
Data Integration
Databases
Data Warehouse
Task-relevant Data
Selection
Data Mining
Pattern Evaluation
Knowledge Discovery (KDD) Process
Contd.,

Data Cleaning: remove noise and inconsistent data
Data Integration : Combining of multiple resources
Data Selection : relevant data to analysis task, that
are retrieved from database
Data Transformation : convert to common format
then transform to new format
Data mining: Obtain desired results
Pattern Evaluation : data obtained with degree of
certainty or potential data
Knowledge presentation: present the mined
knowledge to the user
Note: KDD Process is iterative
KDD Process
Contd.,
Prediction e.g. sales volume, earthquakes
Identification e.g. existence of genes, system
intrusions
Classification of different categories e.g.
discount-seeking shoppers or loyal regular
shoppers in a supermarket
Clustering of identify groups of items that
share a particular characterstic
Goals or Functions of Data Mining and KDD
Contd.,
Association identify relationships between
events that occur at one time
Sequencing similar to association, except
that the relationship exists over a period of
time
Forecasting estimate future values based on
patterns with large sets of data (demand
forecasting)
Goals or Functions of Data Mining and KDD
Transaction processing system

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Transaction processing system

  • 2.
  • 3.
  • 4.  Definition : “TPS is type of Information System (IS) that collects, stores modifies retrieves the data transaction of an enterprise”  Features of TPS:  Rapid Response : fast performance with rapid results  Reliability : well developed with strong backup and recovery and low failure rate  Inflexibility : treats all the transactions equally, but the transaction are to be precise  Controlled Processing : roles and responsibilities are well defined Transaction Processing System
  • 5.  5 types  Master File  Major information is stored in databases of master file  Transaction File  Collects transaction Records  Updates master file  Report File  Contains data with formatted presentation to user  Work File  Temporary files in the system used during processing  Program File  Contains instructions for the processing of data Type of Files in TPS
  • 6.
  • 7.   Transaction Processing Systems can be broadly classified into two types. They are  Batch Processing  Real time Processing/Online Processing Types of TPS
  • 8.   It is also called as Online Real Time Processing System (OLRT)  Input data is processed with immediate outputs Real Time Processing
  • 9. Real time processing is where all details of the transaction are recorded and changed at the time as it occurs Eg: ATM
  • 10. Advantages The transactions are grouped into a transaction file The batch is then read in an order by the TPS program TPS often reads the stored data called master data, process that master data, then creates a new master data It generates Reports during its process Batch Processing
  • 11.  Dis-Advantages Pre-determined process schedule Correction of errors is impossible during processing of data Sorting Transaction data Expensive and time consuming Batch Processing
  • 12. • useful for enterprises that need to process large amounts of data using limited resources • Batch processing is where the information is collected as a batch and then processed later on. Eg: cheque.
  • 13.  Characteristics of TPS  Large amounts of data are processed.  The sources of data are mostly internal, and the output is intended mainly for an internal audience.  The TPS processes information on a regular basis: daily, weekly, monthly, etc.  Large storage (database) capacity is required.  High processing speed is needed due to the high volume.  TPS basically monitors and collects past data. Contd.,
  • 14.   Input and output data are structured (i.e., standardized).  Low computation complexity is usually evident in TPS.  A high level of accuracy, data integrity, and security is needed.  High reliability is required.  Inquiry processing is a must.  To perform TPS the event should pass ACID test Characteristics of TPS
  • 15.  ACID properties of TPS Transactions are known as atomic, meaning that the transaction will either happen or not. If one account is debited, then another account has to be credited. Atomicity:- all transactions/operations must succeed or fail as a group. Consistency:- all parties must agree on the facts of the exchange Isolation:- transactions must be independent of each other. Durability:- the effects of a completed transaction should be lasting
  • 16.  Databases are always protective , as they are delicate and has restricted view of certain data. The structure of data is in 3 different forms Databases and Files in TPS Hierarchical Structure Network Relational
  • 17.   Order Processing  Purchasing  Accounts Receivables & Payables  Inventory & Shipping  Payroll TPS Applications
  • 18.
  • 19.  Definition: “OAS is a computer based IS that collects, process, stores and transmits electronic messages”  Office automation refers to the varied computer machinery and software used to digitally create, collect, store, manipulate, and relay office information needed for accomplishing basic tasks.  Raw data storage, electronic transfer, and the management of electronic business information comprise the basic activities of an office automation system. Office automation helps in optimizing or automating existing office procedures. Office Automatation
  • 21.   Electronic Publishing  Electronic Communication (E-mail, Fax, Video Conference)  Electronic Collaboration  Image Processing  Office Management  To support the above systems requirement of LAN Functions Integrated by OAS
  • 22.   Includes Word processing and DTP  Create, edit, update, store and print documents, letters, memos, reports  Eg: MS Word, Corel Draw, Adobe Photoshop , Adobe PageMaker etc., E-Publishing
  • 23.   E-mails ( Ms-Outlook, Lotus Mail, etc  Fax (Facsimile)  Voicemail  Video Conferencing E- Communication
  • 24. E-mail is software that allows users, via their computer keyboards, to create, send, and receive messages and files to or from anywhere in the world. create and save drafts of messages; send "carbon copies"; and request automatic confirmation of the delivery of a message.  E-mail is very popular because it is easy to use, offers fast delivery, and is inexpensive. Examples of e-mail software are Eudora, Lotus Notes, and Microsoft Outlook. E- Mail
  • 25. Voice mail is a sophisticated telephone answering machine.  It digitizes incoming voice messages and stores them on disk. When the recipient is ready to listen, the message is converted from its digitized version back to audio, or sound. Recipients may save messages for future use, delete them, or forward them to other people. Voice Mail
  • 26.  A facsimile or facsimile transmission machine (FAX) scans a document containing both text and graphics and sends it as electronic signals over ordinary telephone lines to a receiving fax machine.  This receiving fax recreates the image on paper. A fax can also scan and send a document to a fax modem (circuit board) inside a remote computer. The fax can then be displayed on the computer screen and stored or printed out by the computer's printer Facsimile
  • 27.  Desktop videoconferencing is one of the fastest growing forms of videoconferencing.  Desktop videoconferencing requires a network and a desktop computer with special application software (e.g., Microsoft Lync-2010) as well as a small camera installed on top of the monitor.  Images of a computer user from the desktop computer are captured and sent across the network. This type of videoconferencing simulates face-to-face meetings of individuals. Desktop Video Conferencing
  • 28. Electronic collaboration is made possible through electronic meeting and collaborative work systems and teleconferencing. Allows teams of coworkers to use networks of to share information, update schedules and plans, and cooperate on projects regardless of geographic distance. Special software called groupware is needed to allow two or more people to edit or otherwise work on the same files simultaneously. Electronic Collaborations
  • 29.  Image processing systems include electronic document management, presentation graphics, and multimedia systems.  Imaging systems convert text, drawings, and photographs into digital form that can be stored in a computer system. This digital form can be manipulated, stored, printed, or sent via a modem to another computer.  Imaging systems may use scanners, digital cameras, video capture cards, or advanced graphic computers.  Companies use imaging systems for a variety of documents such as insurance forms, medical records, dental records, and mortgage applications. Image Processing
  • 30.  Office management systems include electronic office accessories, electronic scheduling, and task management.  These systems provide an electronic means of organizing people, projects, and data. Business dates, appointments, notes, and client contact information can be created, edited, stored, and retrieved.  Projects and tasks can be allocated, subdivided, and planned. All of these actions can either be done individually or for an entire group. Computerized systems that automate these office functions can dramatically increase productivity and improve communication within an organization. Office Management
  • 33.
  • 34.  Definition: “It is an interactive computer based system that helps decision makers to utilize the data and model to solve the unstructured problems” Components of DSS  User Interface  Database  Models and analytical tools  DSS Architecture and network Decision Support System
  • 36. 5 types  Model Driven : manipulation of statistical, financial optimization for simulation models  Communication Driven : supports more than one person working on a shared task  Data-Driven : first generic type based on TPS  Document-Driven : manages, retrieves, manipulates unstructured information  Knowledge-Driven : provides specialized problem solving expertise Classification of DSS
  • 37.  Ability to support solution for complex problems  Quick response during unexpected situations , that results in change of inputs  Constructed to support one time decisions  DSS is designed for group / single decision makers  DSS design software can be used  Consistent and Objective decisions  Other Characterstics:  Cost saving, graphical display , designed and run by mangers Characteristics of DSS
  • 38.   Improves personal efficiency and organizational control  Speed up the process of problem solving & Decision Making  Promotes learning and training  Generates new evidence in support of a decision  Creates a competitive advantage over competition  Helps automate managerial process Advantages of DSS
  • 39.
  • 40.  GDSS = Elements of DSS + Software  To provides an effective decision making settings. Characteristics of GDSS  Special Decision  Ease of Use  Flexibility  Decision Making Support  DELPHI method (Decision Makers are Geographically Dispersed)  Brainstorming  Nominal Group Technique Group Decision Support System
  • 41. Characteristics of GDSS  Anonymous Input  Reduction of Negative Group Behaviour  Parellel communication  Automated Record Storage  Cost Control Complexity factors Group Decision Support System
  • 43. Description MIS DSS Focus Structure task and Routine Semi-Structured Task, requiring managerial judgement Emphasis Data Storage Data Manipulation Data Access Indirect Access by Managers Direct Access by Managers Reliability On Computer expert Self-decision by Managers Nature of Decision U known Decision Environment Known Decision Environment Execution On Efficency On Effectiveness Differences between MIS & DSS
  • 44.
  • 45.  Definition : “A specialized DSS that includes hardware, software, data, procedures, and people to assist top level executives with in an organization”.  Expert systems are also called as knowledge based system  A computer based system that serves the information needs of top level management  Provides quick access to timely information  Direct access to management reports  User-friendly and supported by graphical representation (charts)  Easily connected to internet ESS/EIS/ES
  • 46.  Drill Down Critical Success Factors Status Access Analysis, Exception Reporting Navigation of Information and Communication (colours, audio and video) Characteristics of EIS/ESS
  • 48.   Availability  Cheaper  Reduce Danger  Permanence : - knowledge with last long indefinitely  Multiple expertise's  Explanation  Fast Response  Unemotional and response at all times Advantages of ESS/EIS
  • 49.   No common sense needed in some decision making  Cannot respond creatively like human expert  Domain experts are not always able to explain their logic and reasoning  Errors may occur in the knowledge base, that lead to wrong decisions  Cannot adopt changing environments, unless knowledge base is changed Disadvantages of EIS/ESS
  • 50.
  • 51.  Definition : “Data Security refers to protective measures to prevent unauthorized access to the computers , databases, websites”.  Information System Concerns :  Unintentional threats  Human error – in design and use of the system  Environmental Hazards – acts of God and other  Computer system failure – faulty products  Intentional threats  Hacking, Criminal attacks, Cyber attacks Data Security
  • 52.  Prevention :  Prevent computer for information violations from occurring Eg: loosing password, forget to logout, disclosing of pin  Detection :  Identification the assets of attack  How the attack has occurred  When it has occurred  By whom the attack is made Eg: I LOVE U Virus  Response :  Developing techniques and strategies to combat attack Goals of Information Security
  • 53.  Risk to IS Contd., Risk to Information Systems Application & Data Hardware
  • 54. a) Computer crime:  Unauthorized copying of information/sotware.  Unauthorized use of access, modify, destruct hardware/ software/network resources.  Deny the end user access of his or her own data/software/network b) Hacking:  Illegal hackers are also called as crackers  Can monitor, e-mail, passwords, file transfers etc., and steal them unauthorized by entering into the network.  Use of remote services to allow one computer to execute tasks on another computer using network privileged access Risk to Application and Data Contd.,
  • 55. c) Cyber-Theft:  Theft of money.  Unauthorized network entry, fradulent alternation of database Eg: modifying employee master data etc., d) Software Piracy  Unauthorized copying of software (as software is intellectual property)  Software is protected by copyright law and EULA (End User Licensing Aggrement) Risk to Application and Data Contd.,
  • 56. e) Computer Viruses & Worms:  Virus : “A piece of code which is capable of copying itself and typically has a detrimental effect, such as corrupting the system or destroying data”  Worm : “A computer worm is a standalone malware computer program that replicates itself in order to spread to other computers”.(uses network for replication) Risk to Application and Data Contd.,
  • 57. a) Natural Disaster :causes partial paralysis of systems and communications  Floods  Hurricanes  Fires  Earthquakes b) Blackout and Brownout:  Blackout – loses of electrical power  Brownout – short interruptions in flow of power  Vandalism – human deliberately destroy the system Risk to Hardware Contd.,
  • 58.   Encryption  Authentication  Firewalls  Virus Defenses (Antivirus)  Backup files  Security Monitors  Biometric controls  Disaster Recovery Major types of Defense Strategies
  • 59.  9 steps  Obtain management commitment to plan  Establish a planning committee  Perform risk assessment and impact analysis  Set priority for recovery needs  Recovery plan methods  Identify Vendors (who can do this job effectively)  Develop, Test, Implementation Plan Business Recovery Plan
  • 60.
  • 61.  Definition: “A warehouse is a Subject Oriented, Integrated, Time-Variant, Non-Volatile collection of data in support of decision making process by management”  Subject Oriented : Data that gives information about a particular subject instead of about a company's ongoing operations.  Integrated : Data that is gathered into the data warehouse from a variety of sources and merged into a coherent whole  Time-Variant : All data in the data warehouse is identified with a particular time period.  Non-Volatile : Data is stable in a data warehouse. More data is added but data is never removed. This enables management to gain a consistent picture of the business. Data Warehouse
  • 62.  Data Warehouse—Subject-Oriented  Organized around major subjects, such as customer, product, sales.  Focusing on the modeling and analysis of data for decision makers, not on daily operations or transaction processing.  Provide a simple and concise view around particular subject issues by excluding data that are not useful in the decision support process.
  • 63.  Data Warehouse—Integrated  Constructed by integrating multiple, heterogeneous data sources  relational databases, flat files, on-line transaction records  Data cleaning and data integration techniques are applied.  Ensure consistency in naming conventions, encoding structures, attribute measures, etc. among different data sources  E.g., Hotel price: currency, tax, breakfast covered, etc.  When data is moved to the warehouse, it is converted.
  • 64.  Data Warehouse—Time Variant  The time horizon for the data warehouse is significantly longer than that of operational systems.  Operational database: current value data.  Data warehouse data: provide information from a historical perspective (e.g., past 5-10 years)  Every key structure in the data warehouse  Contains an element of time, explicitly or implicitly  But the key of operational data may or may not contain “time element”.
  • 65.  Data Warehouse—Non-Volatile  A physically separate store of data transformed from the operational environment.  Operational update of data does not occur in the data warehouse environment.  Does not require transaction processing, recovery, and concurrency control mechanisms  Requires only two operations in data accessing:  initial loading of data and access of data.
  • 66. Data Warehouse: A Multi-Tiered Architecture Data Warehouse Extract Transform Load Refresh OLAP Engine Analysis Query Reports Data mining Monitor & Integrator Metadata Data Sources Front-End Tools Server Data Marts Operational DBs Other sources Data Storage OLAP Server
  • 67.  Types of OLAP Servers ( Partition Storage Modes and Processing ) 4 types of OLAP Servers Relational OLAP (ROLAP) Multidimensional OLAP (MOLAP) Hybrid OLAP (HOLAP) Specialized SQL servers Contd.,
  • 68.  OLAP Server Architectures  Relational OLAP (ROLAP) Placed between relational backend and client front-end tools To store and manage data ROLAP uses Relational or extended- RDBMS Include optimization of DBMS backend Implementation of aggregation navigation logic Additional tools and services Greater scalability Contd.,
  • 70.  OLAP Server Architectures Advantages ROLAP servers are highly scalable Can be easily used with existing RDBMS Data can be stored efficiently size zero facts can be stored ROLAP tools do not use pre-calculated data cubes DSS (Decision Support System) of micro- statergy adopts ROLAP approach Contd.,
  • 71.  OLAP Server Architectures Dis-Advantages Poor Query Performance Some limitations of scalability depending on the technology architecture that is utilized Contd.,
  • 72.  OLAP Server Architectures  Multidimensional OLAP (MOLAP)  Array-based multidimensional storage engine for views of data  Process information with consistent response time regardless of level of summarizing or calculations selected  MOLAP tools adopts two level of storage representation to handle dense and sparse data sets  Denser sub-cubes are identified and stored as array structure  Sparse sub-cubes employ compression technology  Fast indexing to pre-computed summarized data Contd.,
  • 73.  OLAP Server Architectures  MOLAP Architecture Contd.,
  • 74.  OLAP Server Architectures Advantages  Fastest Indexing to the pre-computed summarized data  Helps the users connected to the network need to analyze larger and less defined data  Best suitable for inexperienced users Dis-Advantages  Not capable of containing detailed data  Storage utilization may be low if the data is set to sparse Contd.,
  • 75.  OLAP Server Architectures  Hybrid OLAP (HOLAP) (e.g., Microsoft SQLServer)  HOLAP technique is a combination of both ROLAP & MOLAP  Has higher scalability of ROLAP  faster computation of MOLAP  HOLAP server allows to store large data volumes of detail data  Aggregations are stored in separate MOLAP Store  Flexibility, e.g., low level: relational, high-level: array Contd.,
  • 76.  OLAP Server Architectures  Hybrid OLAP (HOLAP) (e.g., Microsoft SQLServer) Contd.,
  • 77.  OLAP Server Architectures  Advantages  Combined advantages of both MOLAP and ROLAP  combine the ROLAP technology for sparse regions and storing detailed data  MOLAP for dense regions, higher-level summary data  Dis-Advantages  Complex ROLAP must support both MOLAP & ROLAP enginers  Functionally overlap between ROLAP & MOLAP Contd.,
  • 78.  Typical OLAP Operations  Roll up (drill-up): summarize data by climbing up hierarchy or by dimension reduction  Drill down (roll down): reverse of roll-up from higher level summary to lower level summary or detailed data, or introducing new dimensions  Slice and dice: project and select  Pivot (rotate): reorient the cube, visualization, 3D to series of 2D planes
  • 79.  June 13, 2020 Data Mining: Concepts and Techniques 79 Fig. 3.10 Typical OLAP Operations
  • 80.
  • 81.  The non-trivial (small-importance)process of identifying  Valid  Novel (new)  Potentially useful  Ultimately understandable patterns in data, UNCOVER HIDDEN INFORMATION DATA MINING Data Mining
  • 82.  Alternative names:  Data Fishing, Data Dredging (1960s)  Data mining (1990s) used by DB and business  KDD (Knowledge Discovery in Databases) used by AI  BI, Information Harvesting, Information Discovery, Knowledge Extraction Alternative NamesAlternative names of Data Mining
  • 83.  Relational databases Data warehouses Transactional databases Advanced DB and information repositories  Object-oriented and object-relational databases  Spatial databases  Time-series data and temporal data  Text databases and multimedia databases  Heterogeneous and legacy databases  WWW Data Mining : On What Kind of Data Contd.,
  • 84.  Knowledge Discovery (KDD) Process  Data mining—core of knowledge discovery process Data Cleaning Data Integration Databases Data Warehouse Task-relevant Data Selection Data Mining Pattern Evaluation Knowledge Discovery (KDD) Process Contd.,
  • 85.  Data Cleaning: remove noise and inconsistent data Data Integration : Combining of multiple resources Data Selection : relevant data to analysis task, that are retrieved from database Data Transformation : convert to common format then transform to new format Data mining: Obtain desired results Pattern Evaluation : data obtained with degree of certainty or potential data Knowledge presentation: present the mined knowledge to the user Note: KDD Process is iterative KDD Process Contd.,
  • 86. Prediction e.g. sales volume, earthquakes Identification e.g. existence of genes, system intrusions Classification of different categories e.g. discount-seeking shoppers or loyal regular shoppers in a supermarket Clustering of identify groups of items that share a particular characterstic Goals or Functions of Data Mining and KDD Contd.,
  • 87. Association identify relationships between events that occur at one time Sequencing similar to association, except that the relationship exists over a period of time Forecasting estimate future values based on patterns with large sets of data (demand forecasting) Goals or Functions of Data Mining and KDD