5th semester Accommodation

1. 1
TRAINING
• A planned process
• to modify attitude, knowledge or skill
• through learning experience
• to achieve effective performance
• in an activity or range of activities ….
• to satisfy … needs of organisation'Glossary of Training Terms

2. 2
SYSTEMATIC APPROACH TO TRAINING
Identify Training
Needs
Implement
Training
Plan & Design
Training
Assess
Results
PERFORMANCE

3. COMPETENCE BREEDS CONFIDENCE
BENEFITS OF TRAINING
• Rapid development to productivity
• Increased output
• Improved quality of products and services
• Less waste - time, money, materials, people
• Better utilisation of resources
3

4. Benefits of Training Contd…
• Fewer accidents
• Reduced requirement of supervision
• Reduced turnover
• Improved morale
• Improved job satisfaction

5. TYPES OF TRAINING
• INITIAL
• REFRESHER
Enables to keep up to date with changes in
methods or equipment
• REMEDIAL
Supplements initial training in case staff
encounter difficulties in areas of work

6. INDUCTION
Helps the new employees to settle into the
new job by familiarising with :
A) The job and its surroundings
B) The people they will be working with
C) Essential information about industry,
employer and conditions of employment

7. INDUCTION
New Employee Wants:
To do a good job
To be accepted
To become part of the organisation
Employer wants employee who :
Learns quickly
Fits in quickly
Is value for money

8. IDENTIFYING TRAINING NEEDS
• Accidents
• Guest Complaints
• Low Productivity
• Absenteeism
• New Equipment
• Change in procedures
• Internal Promotions/Transfers

9. OBJECTIVE
An objective describes an
intended result of instruction
rather than the process itself
Performance
Quality

10. CONSTRAINTS
• TRAINEES : Numbers
Availability
Entry Behaviour
• MATERIAL RESOURCES: Training Material
Training Equipment
• TRAINERS : Availability
Skills
Credibility
Costs
• BUDGET
• TIME AND TIMING

11. SEQUENCING CONTENT
• KNOWN - UNKNOWN
• SIMPLE - COMPLEX
• GENERAL - PARTICULAR
• LINK KNOWLEDGE AND SKILL
• BEGINNING – MIDDLE - END

12. SELECTING METHOD
• OBJECTIVES
» KNOWLEDGE
» SKILL
• TRAINER
• TRAINEES
» ENTRY BEHAVIOUR
» NUMBER OF TRAINEES
• RESOURCE AVAILABILITY
» TIME
» BUDGET
» FACILITIES

13. SELECTING CONTENT
• PARAMETERS
• OBJECTIVEDS
• ENTRY BEHAVIOUR
• LEARNING PRIORITY
• MUST
• SHOULD
• COULD
• EXCLUDE
• WHAT IS ALREADY KNOWN
• NEED FOR
• EXPLANATION, DEMONSTRATION, CONSOLIDATION, REVIEW

14. SELECTING MEDIA
THE MEDIA SELECTION SHOULD :
• BUILD ON ENTRY BEHAVIOUR
• CREATE INTEREST
• PROVIDE REFERENCE
• PROVIDE FEEDBACK

15. ASSESSMENT
ASSESSMENT
LEARNING
EFFECTIVENESS
OF TRAINING
JOB
PERFORMANCE
RESOURCE
ALLOCATION

16. MODULE TITLE
S N CONTENT METHOD MEDIA TIMIMG EVALUATION
OBJECTIVE 1