This document discusses training and development in organizations. It defines training and development as processes for increasing employees' knowledge, skills, and capabilities. Training is important for organizations to introduce new technologies and techniques, raise efficiency and productivity, and allow the organization to adapt to new challenges. The goals of training and development are to improve employee and organizational performance. The document outlines various internal and external training methods, the training process, and advantages to both employees and employers, such as improved quality, efficiency, and employee retention.