The document discusses Software AG Live, a cloud platform that provides solutions for improving business processes, managing IT portfolios, developing applications, and integrating systems in the cloud. It highlights several specific Software AG Live solutions including Process Live for collaborative process analysis, Portfolios Live for portfolio management, AgileApps Live for creating situational apps, and Integration Live for integrating cloud and on-premise applications. The key benefits mentioned are the ability to start work immediately, flexibly support changing business needs, and ensure consistent customer experiences across channels to improve customer satisfaction.

1. ©2014 Software AG. All rights reserved.
Joerg Klueckmann
Director Cloud Business Solutions
Software AG Live
Boosting Business Performance in the Cloud

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By 2020 the
cloud marketwill hit $241 Billion
(2012 – $40.7 B)
jobs will be created by
14 million
cloud computing by 2015
Source: Forrester

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Software AG Live
Improving processes
Managing IT portfolios
Developing applications
Integrating systems
ALL IN THE CLOUD

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COLLABORATIVE
PROCESS ANALYSIS
PORTFOLIO
MANAGEMENT
PROCESS
AUTOMATION
& INTEGRATION
INTELLIGENT
BUSINESS OPERATIONS
& BIG DATA
ALFABET
IT Planning and
Portfolio Management
ALFABET
Enterprise
Architecture
Management
Portfolios Live
WEBMETHODS
Integration
WEBMETHODS
Business Process
Management
AgileApps Live
Integration Live
(Q4/2014)
APAMA
Intelligent Business
Operations
TERRACOTTA
In-Memory Data
Management
ARIS
Business Process
Analysis
ARIS
Governance, Risk
and Compliance
Management
Process Live

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ProcessLive.com

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About Process Live - ARIS in the cloud
• Process Live integrates social
collaboration with process improvement
capabilities in the cloud
• You can subscribe to Process Live and
start immediately to collaboratively
design, improve and share processes
• Process Live is built on proven ARIS
technology and methodology which has
shaped the BPA discipline over the last
20 years

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Process Live capability architecture
Sharing Role-based views Collaboration
Cloud architecture
User management
Design Analysis
Repository
Documents
Community

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How Process Live boosts customer satisfaction
• Identify all customer touch points
• Design all processes following these
touch points (involve customers)
• Make them core processes with SLAs
and process owners
• Create customer journey maps and
continuously improve customer
experience

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PortfoliosLive.com

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About Portfolios Live
• Portfolios Live is the only cloud-based solution
for Integrated IT Portfolio Management
• Intended for IT architects, planners and
portfolio managers needing out-of-the-box
support for immediate EA and portfolio
assessment work
• Portfolios Live is built on Alfabet technology,
recognized as market-leading for Integrated
IT Portfolio Management and Enterprise
Architecture Management

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How Portfolios Live boosts customer satisfaction
• Use IT portfolio assessment to identify
critical systems for customer
interaction
• Design your IT portfolio to support a
customer-centric organization
• Specify the capabilities to be
developed to create tomorrow's
customer experience

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AgileAppsLive.com

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About AgileApps Live
• AgileApps Live is a business process and
application platform to create situational
and case management apps
• It provides flexibility to adapt to changing
business processes, regulations, and other
business needs
• All applications deploy on mobile devices,
come with pre-built integration across
social networks, and can be deployed in the
cloud or on-premise

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AgileApps Live capability architecture
Mobile &
web access
Multi-channel
access
Engagement
Cloud or on-premise architecture
User management
Interaction Analytics
Integration
Automation
Extension

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How AgileApps Live boosts customer satisfaction
• Build applications that flexibly engage with
customers and differentiate your business
• Address your customers wherever they
are – be social
• Ensure consistent customer experiences
across all channels
• Respond faster to customer demands with
lower costs and effort

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IntegrationLive.com
Coming October 2014

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About Integration Live
• Software AG’s iPaaS offering
provides hosted integration
capabilities delivered as a service
and available by subscription
• Integrate SaaS applications, such as
Salesforce.com and NetSuite with
other cloud-based applications
• Integrate SaaS applications with
traditional, on-premises
applications, such as SAP, Oracle
eBusiness Suite, and more

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How Integration Live boosts customer satisfaction
• Have the freedom to use the systems
you need to boost customer satisfaction
• Ensure the right data at the right time
to solve issues faster
• Become that agile enterprise that
continuously improves customer
satisfaction

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Software AG Live –
Start fast, gain more...

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...and make your
customers happy Awesome
Customer
Service