GROUP NO -4 
MARKETING TEAM MEMBERS 
 VIVEK RANE 
 CHITRANG SURVE 
 MARKETING EXECUTIVE 
 BUSINESS DEVELOPMENT 
EXECUTIVE 
12/12/2014 1
12/12/2014 2
12/12/2014 3
FOUNDERS OF TOYOTA 
 Sakichi toyoda(1867-1930) 
Automatic loom 
o Kiichiro toyoda(1894-1952) 
Used chain conveyor 
Into the assembly line 
o Eiji toyoda (1913) 
Implementation of jidoko 
12/12/2014 4
Toyota headquarters 
 Toyota headquartes in Toyota 
-Shi (Toyota city), Japan. 
In 1982, the Toyota Motor 
Company and Toyota motor 
Sales merged into one company 
,toyota motor corporation. 
12/12/2014 5
HISTORY FROM BEGINNING 
o Began as a textile company in 1926 
 (toyoda automatic loom works) 
In 1933 an automobile department was established 
within toyoda automatic loom works. 
In 1937 toyota Motor Co. was established as an 
independent company. 
12/12/2014 6
SUV CAR :TOYOTA innova 
12/12/2014 7
12/12/2014 8
12/12/2014 9
12/12/2014 10
12/12/2014 11
12/12/2014 12
INTRODUCTION 
 The Toyota Innova is a compact MPVmanufactured by Toyota. 
It is produced in Indonesia under supervision by Toyotai astra 
motors since 2004. As with Toyota Kijang, which it replaced, 
the Innova is produced and first marketed in 2004 in 
Indonesia. The Innova is part of Toyota's IMV program 
together with the Hilux Vigo pickup truck and the Fortuner 
SUV. Its official name in Indonesia is Toyota Kijang Innova, 
while for other countries it is Innova. 
 The Innova is also sold in india replacing the Toyota Qualis), 
Malaysia (replacing the Toyota Unser), in philipines the 
Toyota Revo),in Taiwan (replacing the Toyota Zace surf), 
Vietnam (replacing Toyota Zace). 
12/12/2014 13
12/12/2014 14
12/12/2014 15
12/12/2014 16
COMPACT CAR : TOYOTA COROLLA 
12/12/2014 17
12/12/2014 18
HISTORY AND INTRODUCTION 
 The Toyota Corolla is a line of The subcompact and 
compact cars manufactured by Toyota. Introduced in 
1966. 
 Over 20 million sold worldwide 
 Over 10 million sold in the US 
12/12/2014 19
 “Corolla is one of the world’s best little sedans and a 
clear BEST BUY. It’s not the cheapest sub-compact 
around, but resale values are high, and Toyota’s 
reliability record is unsurpassed.” 
 . In 1997, the Corolla became the best selling nameplate 
in the world, surpassing the Volkswagen Beetle. Toyota 
reached the milestone of 40 million Corollas sold over 
eleven generations in July 2013. The series has 
undergone several major redesigns. 
12/12/2014 20
Specifications of corolla 
 Engine 
 1.8 litre 4 cylinder engine 
 Front wheel drive with tyre pressure monotoring system 
 CVT transmission for smooth acceleration. 
o Safety 
 4 wheel ABS brakes with traction and stability control. 
 Driver and passenger head and knee airbags. 
 Star safety system designed to enhance traction, braking and 
more. 
12/12/2014 21
TOYOTA HYBRID CAR 
PRIUS 
12/12/2014 22
INTRODUCTION 
 Prius is a Latin word meaning "before". According to Toyota, the name was 
chosen because the Prius was launched before environmental awareness 
became a mainstream social issue. 
 In February 2011, Toyota asked the public to decide on what the most 
proper plural form of Prius should be, with choices including Prien, Prii, 
Prium, Prius, or Priuses. The company said it would "use the most popular 
choice in its advertising" and on February 20 announced that "Prii" was the 
most popular choice, and the new official plural designation. 
 Beginning in September 2011, Toyota USA began using the following names 
to differentiate the original Prius from some newer members of the Prius 
family: the standard Prius became the Prius Liftback, the Prius V (known as 
the Prius α in Japan, and Prius + in Europe), the Prius Plug-in Hybrid, and 
the Prius c (called Toyota Aqua in Japan). 
12/12/2014 23
HISTORY 
 The Toyota Prius is a full hybrid electric mid-size hatchback, formerly 
a compact sedan developed and manufactured by Toyota. The EPA and California 
Air Resources Board (CARB) rate the Prius as among the cleanest vehicles sold in 
the globaly based on smog forming emissions.[ 
 The Prius first went on sale in Japan in 1997, and was available at all four Toyota 
Japan dealerships, making it the first mass-produced hybrid vehicle. It was 
subsequently introduced worldwide in 2000. The Prius is sold in almost 80 
countries and regions, with its largest markets being those of Japan and the United 
States.Global cumulative Prius sales reached the milestone 1 million vehicle mark 
in May 2008, 2 million in September 2010, and passed the 3 million mark in June 
2013. Cumulative sales of 1 million Prii were achieved in the U.S. by early April 
2011, and Japan reached the 1 million mark in August 2011. 
 In 2011, Toyota expanded the Prius family to include the Prius v, an extended 
hatchback wagon, and the Prius c, a subcompact hatchback. The production 
version of the Prius was released in 2012. The Prius family reached global 
cumulative sales of 3.8 million units by June 2013, representing 71.7% of Toyota 
hybrid sales of 5.3 million and Toyota units sold worldwide since 1997. 
12/12/2014 24
Specification of prius 
 Parallel hybrid 
 Electric motor starts the car 
 Power Split Device 
 Series hybrid 
 Only Available in a Continuously Variable Transmission 
(CVT) 
12/12/2014 25
Engine 
 Featuring nickel-metal hydride battery. 
 (Emissions 90% cleaner than current average) 
 Operates in electric-mode only 
 44 hp/274 volt 
 41 mpg city/45 mpg highway 
 Actual: 43 mpg city / 52 mpg highway 
 City fuel efficiency decreases in winter when temps are below 
freezing; closer to 35 mpg in city; highway stays the same 
 45 mpg city/48 mpg highway 
 650 miles per tank of gasoline 
 IMA technology; 1.3 L VVT-I 4-cylinder engine 
 8 year battery life 
12/12/2014 26
AWARDS AND CERTIFICATES 
 The Prius is the world's first hybrid car in mass production. More than 
3.500 Prius have been sold in Europe from launch to August 2002 and 
100.000 world wide. 
 2001: Automotive Engineering International "Best Engineered Car of 
2001 Award" 
 2000: International Engine of the Year Award "Best Eco-Friendly 
Engine" 
 1999: International Engine of the Year Award "Best Eco-Friendly 
Engine" "Best 1.4 ? 1.8 l Engine", "Global 500 Award for Environmental 
Commitment" 12/12/2014 27
12/12/2014 28
SELECTED COUNTRIES 
 AUSTRALIA 
MALAYSIA 
INDONESIA 
12/12/2014 29
Country selection criteria FACTORS Australia MALAYSIA Indonesia 
DEMAND Demand for 
MPV`s Car nearly 
50% . 
B 
The commercial 
vehicle category, and 
MPV`S vehicle 
demand in malaysia 
, is 57%. 
A 
Indonesia is a 
market where the 
larger vehicles 
such as MPV’s are 
hugely preferred, 
and these are also 
the most selling 
vehicles in the 
country. 
Demand for 
MPV`s vehicles is 
48% 
C 
12/12/2014 30
POLTICAL 
STABILITY 
ECONOMICAL 
STABILITY 
Australia has the 
lowest risk of 
political 
instability in the 
Asia Pacific 
region and 
fourth lowest 
risk in the world. 
Developed 
economy . 
5.3% in 2013 
A 
A 
Malaysia is 
poltically stable 
B 
Malaysia it is one 
of the most 
economic 
developed nations 
in Southeast Asia. 
4.3 % in 2013. 
B 
Indonesia is not 
politically stable 
country . 
C 
Indonesia’s economy 
is on the rise. 
Indonesia is 
developing economy 
country. 
3.2% in 2013 
C 
Infrastructure Australia is is 
developed country . 
A 
Malaysia is most 
developed country 
in southeast asia. 
B 
Indonesia is 
underdevloped 
country. 
C 12/12/2014 31
POPULATION 23,698,511 Till 30th 
november 2014. 
C 
30,073,353 30TH 
July 2014 . 
B 
253,324,629 till 
30th november 
2014. 
A 
Trade and policies Free trade 
A 
Free trade 
B 
Indonesia don’t 
have free trade 
policy. 
C 
Competitive 
evironment 
In australia honda 
is even more 
competitive for 
range of mpv cars. 
B 
In malaysia toyota 
emerges big market 
but slowly some 
companies entering 
in malaysia but till 
now toyota stands in 
better positions . 
A 
After toyota 
,honda is very 
competitive in 
indonesia for mpv 
cars . 
C 
12/12/2014 32
GDP IN US $ 67,468.07 USD 
(2013) 
A 
10,513.71 USD 
(2013) 
B 
3,475.25 USD 
(2013) 
C 
12/12/2014 33
ENTRY STRATEGY 
12/12/2014 34
12/12/2014 35
12/12/2014 36
Distribution Strategy 
 Toyota`s strategy is being available in different places like 
that is accessible for every customers. 
 It has many variants to choose from. 
 There are no problems in maintainance and repairs. 
 And prices are reasonable. 
12/12/2014 37
12/12/2014 38
Market Segmentation 
 Toyota`s segmentation and target market is guided by its 
philosophy ‘right car in right place’. 
 It has segmented all the countries across the globe as the 
market. 
 All of toyota`s vehicles speak to a different consumer 
segmentation. 
 Based on ,gender ,life cycle stages ,needs/desires etc. 
 Toyota uses a psycographic and behavioral approach to a 
segmenting the market. 
12/12/2014 39
 Targeted consumers . 
 Innova : 
 Targets a more sophisticated , “classy” consumer ,individuals interested in 
style , luxury ,comfort,status etc 
• Corolla : 
 Targets the individuals who needs sedan and prestigeous car 
 The prius : 
 targets on conscious consumers who place an importance on the 
environment. 
 Targets individuals who wants to save at the gas pumps . 
 Targets individuals that care about safety , family, qualities . 
12/12/2014 40
Promotions strategy 
 Toyota uses promotions strategy like: 
• Show room 
• Advertisements 
• Free drive plan 
• Special offer and exhibitons , 
• After sales service, 
• Tv programmes 
• Websites (http://www.toyota –global.com/) 
• as a means of promotion strategy. 
12/12/2014 41
Exhibitions 
12/12/2014 42
After sale service 
12/12/2014 43
Test or free drives 
12/12/2014 44
Special offers 
12/12/2014 45
 Toyota company contributed to public realtions (PR) in 
following manner : 
It contributed to tsunami. 
Toyota kirloskars signs MOU with bangalore university 
for promotions of japanese language. 
Toyota observes earth day by supporting local schools. 
12/12/2014 46
Marketing strategies 
 Toyota`s marketing efforts in global market have focused on 
emphasizing the postive experiences of ownership and vehicle 
quality . 
 The ownership experiences has been targeted in slogans such 
as “you asked for it! You got it”(1975-1979), “oh what a 
feeling !(1979- september1985 in U,S ). “who could ask for 
anything more ?”(sep 1985-1989). “lets go places”(2012- 
present). 
12/12/2014 47
 Toyota navigate much of the marketing strategy incorporate processing 
new mixed media marketing like. 
 Televisions. 
 Social media : 
however advertising through social media like facebook is an interactive 
way to increase brand awareness among consumers. 
 Email: 
The majority of consumers email user fall under 20 and 40years age. 
 Direct mail: 
Direct mail interestingly enough , transcends the age demographic,with 
youngers consumers. 
12/12/2014 48
Pricing strategy 
 Toyota cars are priced differently in different in different 
countries. 
 Car cost remains same across the globe but taxes 
,insurance ,and others costs differ in different countries. 
12/12/2014 49
 Value Pricing: 
 Toyota sets price accordance with customer perceptions 
about the value of the product/service. 
 Examples include status products/exclusive products 
12/12/2014 50
Cost-based Pricing (Cost-Plus) 
COVER COST 
1. Duty : INR1300000.00 
2. Import Processing Charge INR65000.00 
3. Wine Equalisation Tax: INR0.00- 
4. Luxury Car Tax: INR0.00- 
5. GST: INR136509.00 
6. Total import duty & taxes due : INR203610.13 
7. Shipping costs: INR50.00 
8. Insurance costs: INR40.00 
9. Mark-up 
 Targeted return for shareholders 
 Costs + profit = Sales price 
INR1503700.13 + 150370 = 1645070 INR 
(10% profit margin) 
12/12/2014 51
Technology uses in production 
 Toyota production system(TPS) 
 The production system developed by 
toyota motor corporation to provide 
best quality, 
 Lowest cost, and shortest lead time 
through the elimination of waste 
12/12/2014 52
 Jidoko : 
 Automation with a human touch means that when problem 
occurs , the equipment stops immediately , preventing 
defective products from being produced. . 
12/12/2014 53
12/12/2014 54
12/12/2014 55
AWARDS & RECOGNITION 
 DEMING APPLICATION PRICE 1965 
 JAPAN QUALITY CONTROL AWARD 1970 
12/12/2014 56
12/12/2014 57

Toyota on international marketing

  • 1.
    GROUP NO -4 MARKETING TEAM MEMBERS  VIVEK RANE  CHITRANG SURVE  MARKETING EXECUTIVE  BUSINESS DEVELOPMENT EXECUTIVE 12/12/2014 1
  • 2.
  • 3.
  • 4.
    FOUNDERS OF TOYOTA  Sakichi toyoda(1867-1930) Automatic loom o Kiichiro toyoda(1894-1952) Used chain conveyor Into the assembly line o Eiji toyoda (1913) Implementation of jidoko 12/12/2014 4
  • 5.
    Toyota headquarters Toyota headquartes in Toyota -Shi (Toyota city), Japan. In 1982, the Toyota Motor Company and Toyota motor Sales merged into one company ,toyota motor corporation. 12/12/2014 5
  • 6.
    HISTORY FROM BEGINNING o Began as a textile company in 1926  (toyoda automatic loom works) In 1933 an automobile department was established within toyoda automatic loom works. In 1937 toyota Motor Co. was established as an independent company. 12/12/2014 6
  • 7.
    SUV CAR :TOYOTAinnova 12/12/2014 7
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
    INTRODUCTION  TheToyota Innova is a compact MPVmanufactured by Toyota. It is produced in Indonesia under supervision by Toyotai astra motors since 2004. As with Toyota Kijang, which it replaced, the Innova is produced and first marketed in 2004 in Indonesia. The Innova is part of Toyota's IMV program together with the Hilux Vigo pickup truck and the Fortuner SUV. Its official name in Indonesia is Toyota Kijang Innova, while for other countries it is Innova.  The Innova is also sold in india replacing the Toyota Qualis), Malaysia (replacing the Toyota Unser), in philipines the Toyota Revo),in Taiwan (replacing the Toyota Zace surf), Vietnam (replacing Toyota Zace). 12/12/2014 13
  • 14.
  • 15.
  • 16.
  • 17.
    COMPACT CAR :TOYOTA COROLLA 12/12/2014 17
  • 18.
  • 19.
    HISTORY AND INTRODUCTION  The Toyota Corolla is a line of The subcompact and compact cars manufactured by Toyota. Introduced in 1966.  Over 20 million sold worldwide  Over 10 million sold in the US 12/12/2014 19
  • 20.
     “Corolla isone of the world’s best little sedans and a clear BEST BUY. It’s not the cheapest sub-compact around, but resale values are high, and Toyota’s reliability record is unsurpassed.”  . In 1997, the Corolla became the best selling nameplate in the world, surpassing the Volkswagen Beetle. Toyota reached the milestone of 40 million Corollas sold over eleven generations in July 2013. The series has undergone several major redesigns. 12/12/2014 20
  • 21.
    Specifications of corolla  Engine  1.8 litre 4 cylinder engine  Front wheel drive with tyre pressure monotoring system  CVT transmission for smooth acceleration. o Safety  4 wheel ABS brakes with traction and stability control.  Driver and passenger head and knee airbags.  Star safety system designed to enhance traction, braking and more. 12/12/2014 21
  • 22.
    TOYOTA HYBRID CAR PRIUS 12/12/2014 22
  • 23.
    INTRODUCTION  Priusis a Latin word meaning "before". According to Toyota, the name was chosen because the Prius was launched before environmental awareness became a mainstream social issue.  In February 2011, Toyota asked the public to decide on what the most proper plural form of Prius should be, with choices including Prien, Prii, Prium, Prius, or Priuses. The company said it would "use the most popular choice in its advertising" and on February 20 announced that "Prii" was the most popular choice, and the new official plural designation.  Beginning in September 2011, Toyota USA began using the following names to differentiate the original Prius from some newer members of the Prius family: the standard Prius became the Prius Liftback, the Prius V (known as the Prius α in Japan, and Prius + in Europe), the Prius Plug-in Hybrid, and the Prius c (called Toyota Aqua in Japan). 12/12/2014 23
  • 24.
    HISTORY  TheToyota Prius is a full hybrid electric mid-size hatchback, formerly a compact sedan developed and manufactured by Toyota. The EPA and California Air Resources Board (CARB) rate the Prius as among the cleanest vehicles sold in the globaly based on smog forming emissions.[  The Prius first went on sale in Japan in 1997, and was available at all four Toyota Japan dealerships, making it the first mass-produced hybrid vehicle. It was subsequently introduced worldwide in 2000. The Prius is sold in almost 80 countries and regions, with its largest markets being those of Japan and the United States.Global cumulative Prius sales reached the milestone 1 million vehicle mark in May 2008, 2 million in September 2010, and passed the 3 million mark in June 2013. Cumulative sales of 1 million Prii were achieved in the U.S. by early April 2011, and Japan reached the 1 million mark in August 2011.  In 2011, Toyota expanded the Prius family to include the Prius v, an extended hatchback wagon, and the Prius c, a subcompact hatchback. The production version of the Prius was released in 2012. The Prius family reached global cumulative sales of 3.8 million units by June 2013, representing 71.7% of Toyota hybrid sales of 5.3 million and Toyota units sold worldwide since 1997. 12/12/2014 24
  • 25.
    Specification of prius  Parallel hybrid  Electric motor starts the car  Power Split Device  Series hybrid  Only Available in a Continuously Variable Transmission (CVT) 12/12/2014 25
  • 26.
    Engine  Featuringnickel-metal hydride battery.  (Emissions 90% cleaner than current average)  Operates in electric-mode only  44 hp/274 volt  41 mpg city/45 mpg highway  Actual: 43 mpg city / 52 mpg highway  City fuel efficiency decreases in winter when temps are below freezing; closer to 35 mpg in city; highway stays the same  45 mpg city/48 mpg highway  650 miles per tank of gasoline  IMA technology; 1.3 L VVT-I 4-cylinder engine  8 year battery life 12/12/2014 26
  • 27.
    AWARDS AND CERTIFICATES  The Prius is the world's first hybrid car in mass production. More than 3.500 Prius have been sold in Europe from launch to August 2002 and 100.000 world wide.  2001: Automotive Engineering International "Best Engineered Car of 2001 Award"  2000: International Engine of the Year Award "Best Eco-Friendly Engine"  1999: International Engine of the Year Award "Best Eco-Friendly Engine" "Best 1.4 ? 1.8 l Engine", "Global 500 Award for Environmental Commitment" 12/12/2014 27
  • 28.
  • 29.
    SELECTED COUNTRIES AUSTRALIA MALAYSIA INDONESIA 12/12/2014 29
  • 30.
    Country selection criteriaFACTORS Australia MALAYSIA Indonesia DEMAND Demand for MPV`s Car nearly 50% . B The commercial vehicle category, and MPV`S vehicle demand in malaysia , is 57%. A Indonesia is a market where the larger vehicles such as MPV’s are hugely preferred, and these are also the most selling vehicles in the country. Demand for MPV`s vehicles is 48% C 12/12/2014 30
  • 31.
    POLTICAL STABILITY ECONOMICAL STABILITY Australia has the lowest risk of political instability in the Asia Pacific region and fourth lowest risk in the world. Developed economy . 5.3% in 2013 A A Malaysia is poltically stable B Malaysia it is one of the most economic developed nations in Southeast Asia. 4.3 % in 2013. B Indonesia is not politically stable country . C Indonesia’s economy is on the rise. Indonesia is developing economy country. 3.2% in 2013 C Infrastructure Australia is is developed country . A Malaysia is most developed country in southeast asia. B Indonesia is underdevloped country. C 12/12/2014 31
  • 32.
    POPULATION 23,698,511 Till30th november 2014. C 30,073,353 30TH July 2014 . B 253,324,629 till 30th november 2014. A Trade and policies Free trade A Free trade B Indonesia don’t have free trade policy. C Competitive evironment In australia honda is even more competitive for range of mpv cars. B In malaysia toyota emerges big market but slowly some companies entering in malaysia but till now toyota stands in better positions . A After toyota ,honda is very competitive in indonesia for mpv cars . C 12/12/2014 32
  • 33.
    GDP IN US$ 67,468.07 USD (2013) A 10,513.71 USD (2013) B 3,475.25 USD (2013) C 12/12/2014 33
  • 34.
  • 35.
  • 36.
  • 37.
    Distribution Strategy Toyota`s strategy is being available in different places like that is accessible for every customers.  It has many variants to choose from.  There are no problems in maintainance and repairs.  And prices are reasonable. 12/12/2014 37
  • 38.
  • 39.
    Market Segmentation Toyota`s segmentation and target market is guided by its philosophy ‘right car in right place’.  It has segmented all the countries across the globe as the market.  All of toyota`s vehicles speak to a different consumer segmentation.  Based on ,gender ,life cycle stages ,needs/desires etc.  Toyota uses a psycographic and behavioral approach to a segmenting the market. 12/12/2014 39
  • 40.
     Targeted consumers.  Innova :  Targets a more sophisticated , “classy” consumer ,individuals interested in style , luxury ,comfort,status etc • Corolla :  Targets the individuals who needs sedan and prestigeous car  The prius :  targets on conscious consumers who place an importance on the environment.  Targets individuals who wants to save at the gas pumps .  Targets individuals that care about safety , family, qualities . 12/12/2014 40
  • 41.
    Promotions strategy Toyota uses promotions strategy like: • Show room • Advertisements • Free drive plan • Special offer and exhibitons , • After sales service, • Tv programmes • Websites (http://www.toyota –global.com/) • as a means of promotion strategy. 12/12/2014 41
  • 42.
  • 43.
    After sale service 12/12/2014 43
  • 44.
    Test or freedrives 12/12/2014 44
  • 45.
  • 46.
     Toyota companycontributed to public realtions (PR) in following manner : It contributed to tsunami. Toyota kirloskars signs MOU with bangalore university for promotions of japanese language. Toyota observes earth day by supporting local schools. 12/12/2014 46
  • 47.
    Marketing strategies Toyota`s marketing efforts in global market have focused on emphasizing the postive experiences of ownership and vehicle quality .  The ownership experiences has been targeted in slogans such as “you asked for it! You got it”(1975-1979), “oh what a feeling !(1979- september1985 in U,S ). “who could ask for anything more ?”(sep 1985-1989). “lets go places”(2012- present). 12/12/2014 47
  • 48.
     Toyota navigatemuch of the marketing strategy incorporate processing new mixed media marketing like.  Televisions.  Social media : however advertising through social media like facebook is an interactive way to increase brand awareness among consumers.  Email: The majority of consumers email user fall under 20 and 40years age.  Direct mail: Direct mail interestingly enough , transcends the age demographic,with youngers consumers. 12/12/2014 48
  • 49.
    Pricing strategy Toyota cars are priced differently in different in different countries.  Car cost remains same across the globe but taxes ,insurance ,and others costs differ in different countries. 12/12/2014 49
  • 50.
     Value Pricing:  Toyota sets price accordance with customer perceptions about the value of the product/service.  Examples include status products/exclusive products 12/12/2014 50
  • 51.
    Cost-based Pricing (Cost-Plus) COVER COST 1. Duty : INR1300000.00 2. Import Processing Charge INR65000.00 3. Wine Equalisation Tax: INR0.00- 4. Luxury Car Tax: INR0.00- 5. GST: INR136509.00 6. Total import duty & taxes due : INR203610.13 7. Shipping costs: INR50.00 8. Insurance costs: INR40.00 9. Mark-up  Targeted return for shareholders  Costs + profit = Sales price INR1503700.13 + 150370 = 1645070 INR (10% profit margin) 12/12/2014 51
  • 52.
    Technology uses inproduction  Toyota production system(TPS)  The production system developed by toyota motor corporation to provide best quality,  Lowest cost, and shortest lead time through the elimination of waste 12/12/2014 52
  • 53.
     Jidoko :  Automation with a human touch means that when problem occurs , the equipment stops immediately , preventing defective products from being produced. . 12/12/2014 53
  • 54.
  • 55.
  • 56.
    AWARDS & RECOGNITION  DEMING APPLICATION PRICE 1965  JAPAN QUALITY CONTROL AWARD 1970 12/12/2014 56
  • 57.