2. Introductions
Nacaro Williams
• 24 years retired Navy Senior Chief
• 20 years of Aviation Quality Experience
• RABQSA/EXEMPLAR Certified (AIEA) ISO 9001 /
AS9100
• Completed over 600 QMS Audits
• Expert in Aerospace Standards to include but not limited
to ISO 9000, 9001, 17021, AS9100, AS9120, AS9104/1,
and more
3. Lourdes Lugo-Williams
• Served as the Technical Coordinator for several
certifying bodies in the Aerospace and Defense
industries.
• Technical expert in providing technical knowledge
regarding Aerospace Accreditation for Aerospace clients
in the Aerospace industry.
• ISO 9001 Certified Lead Auditor
• TGAS Customer Service Representative
4. Our Mission Statement
To serve our clients by providing the highest
quality professional services through the
implementation of sustainable quality
management systems.
5. Our Values
• Our values: Honesty, integrity, and
commitment to quality are important to us.
We are honest and straightforward in all
our dealings with clients.
• We strive for excellence and aim to
exceed expectations
6. What We Do
• Meet with Management and establish Quality Policy
• Meet with Management and establish Quality Objectives
• Conduct a “Gap Analysis” to determine needed
documentation
• Create an ISO compliant Quality Manual
• Create ISO required Quality Procedures
7. What We Do
• Create all required forms as needed
• Establish a Corrective and Preventive Action System
• Lead management through the required Management
Review Meeting
• Conduct employee awareness training
• Establish a Document Control system
8. What We Do
• Train an “in-house” ISO required “Management
Representative”
• Assist with Registrar selection
• Conduct and document the ISO pre-certification Internal
Audit
• Coordinate activities with HR to assure employee
documentation is in place
• Establish a calibration system (if required),
9. What We Do
• Act as Company’s liaison during Certification Audit (If
contracted to do so)
• We can roll out a Manufacturing Resource Planning
(MRP) system capable of capturing production planning,
scheduling, and inventory control system and more,
used to manage and control manufacturing processes
(optional)
10. Top Gun Aerospace Consulting
The Best Choice in Quality Management
System Implementation!