SlideShare a Scribd company logo

Qs 9000 Training Slides

•
•
ahmad bassiouny
ahmad bassiouny

Qs 9000 Training Slides

EducationBusinessTechnology
1 of 22
QS 9000 Training Materials Gregory A. Jenkins Total Quality Management ( OISM 470 W ) Smeal College of Business Administration Pennsylvania State University
Ice Breaker ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quality Perspective ,[object Object],[object Object],[object Object],[object Object]
Quotes ,[object Object],[object Object],[object Object],[object Object]
QS 9000 Training Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QS 9000 Purpose ,[object Object],[object Object],[object Object],[object Object],[object Object]
QS 9000 Purpose (continued) ,[object Object],[object Object],[object Object]
What is ISO 9000? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is ISO 9000? (continued) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Background Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Background Information (continued) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QS 9000 Requirements ,[object Object],[object Object],[object Object],[object Object]
QS 9000 Requirements (continued) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QS 9000 Requirements (continued) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Name some common requirement processes ,[object Object],[object Object],[object Object],[object Object],[object Object]
What are some supply chain priorities? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Real World Example I ,[object Object]
Real World Example II ,[object Object]
Interactive Exercise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object]
Suggested Readings ,[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recommended

Qs 9000
Qs 9000Qs 9000
Qs 9000ahmad bassiouny
 
Iso 9000 Presentation
Iso 9000 PresentationIso 9000 Presentation
Iso 9000 Presentationjeff_tuthill
 
ISO 9000 AND TOTAL QUALITY MANAGEMENT: THE RELATIONSHIP
ISO 9000 AND TOTAL QUALITY MANAGEMENT: THE RELATIONSHIPISO 9000 AND TOTAL QUALITY MANAGEMENT: THE RELATIONSHIP
ISO 9000 AND TOTAL QUALITY MANAGEMENT: THE RELATIONSHIPDian Hermawan
 
TQM- Quality management system
TQM- Quality management systemTQM- Quality management system
TQM- Quality management systemZubair Memon
 
ISO 9000: effects of Quality on corporate performances
ISO 9000: effects of Quality on corporate performancesISO 9000: effects of Quality on corporate performances
ISO 9000: effects of Quality on corporate performancesVincenzo Sciascia
 
TQM & ISO9000
TQM & ISO9000TQM & ISO9000
TQM & ISO9000Zaquansafuan Mdyusof
 
ISO 9001:2008 (shared using http://VisualBee.com).
ISO 9001:2008 (shared using http://VisualBee.com).ISO 9001:2008 (shared using http://VisualBee.com).
ISO 9001:2008 (shared using http://VisualBee.com).VisualBee.com
 
ISO 9000
ISO 9000ISO 9000
ISO 9000Kumuda J
 

Recommended

Qs 9000
Qs 9000Qs 9000
Qs 9000ahmad bassiouny
 
Iso 9000 Presentation
Iso 9000 PresentationIso 9000 Presentation
Iso 9000 Presentationjeff_tuthill
 
ISO 9000 AND TOTAL QUALITY MANAGEMENT: THE RELATIONSHIP
ISO 9000 AND TOTAL QUALITY MANAGEMENT: THE RELATIONSHIPISO 9000 AND TOTAL QUALITY MANAGEMENT: THE RELATIONSHIP
ISO 9000 AND TOTAL QUALITY MANAGEMENT: THE RELATIONSHIPDian Hermawan
 
TQM- Quality management system
TQM- Quality management systemTQM- Quality management system
TQM- Quality management systemZubair Memon
 
ISO 9000: effects of Quality on corporate performances
ISO 9000: effects of Quality on corporate performancesISO 9000: effects of Quality on corporate performances
ISO 9000: effects of Quality on corporate performancesVincenzo Sciascia
 
TQM & ISO9000
TQM & ISO9000TQM & ISO9000
TQM & ISO9000Zaquansafuan Mdyusof
 
ISO 9001:2008 (shared using http://VisualBee.com).
ISO 9001:2008 (shared using http://VisualBee.com).ISO 9001:2008 (shared using http://VisualBee.com).
ISO 9001:2008 (shared using http://VisualBee.com).VisualBee.com
 
ISO 9000
ISO 9000ISO 9000
ISO 9000Kumuda J
 
Quality management systems
Quality management systemsQuality management systems
Quality management systemsQaisar Mehmud
 
Iso and tqm
Iso and tqmIso and tqm
Iso and tqmwakarjan
 
ISO quality management system in ISO certification in India
ISO quality management system in ISO certification in IndiaISO quality management system in ISO certification in India
ISO quality management system in ISO certification in Indianidhi-patel
 
ISO 9000:2000 CLAUSE
ISO 9000:2000 CLAUSEISO 9000:2000 CLAUSE
ISO 9000:2000 CLAUSEAnuj Pal
 
JAY ISO 9000
JAY ISO 9000JAY ISO 9000
JAY ISO 9000jay shah
 
Iso 9000
Iso 9000Iso 9000
Iso 9000Ashish Bharti
 
ISO 9000
ISO 9000ISO 9000
ISO 9000Snehal Nemane
 
Procedure of ISO 9001:2008 QMS
Procedure of ISO 9001:2008 QMSProcedure of ISO 9001:2008 QMS
Procedure of ISO 9001:2008 QMSRajesh Damera
 
Article is the iso 9000 series for total quality management (international..
Article is the iso 9000 series for total quality management (international..Article is the iso 9000 series for total quality management (international..
Article is the iso 9000 series for total quality management (international..Princess Zaza
 
Key changes of ISO 9001:2015
Key changes of ISO 9001:2015Key changes of ISO 9001:2015
Key changes of ISO 9001:2015Bahar Hasan
 
Iso 9000 2000 Prs
Iso 9000 2000 PrsIso 9000 2000 Prs
Iso 9000 2000 Prsshajukhan21
 
ISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_RajeshISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_RajeshRajesh Damera
 
Pe 6421 chapter 3 iso 9000 quality system oct 13 2014
Pe 6421 chapter 3 iso 9000 quality system oct 13 2014Pe 6421 chapter 3 iso 9000 quality system oct 13 2014
Pe 6421 chapter 3 iso 9000 quality system oct 13 2014Charlton Inao
 
Iso 9000 principles
Iso 9000 principlesIso 9000 principles
Iso 9000 principlesayesharehman123
 
Quality management system
Quality management systemQuality management system
Quality management systemJigba
 
What is iso 9001 qms
What is iso 9001 qmsWhat is iso 9001 qms
What is iso 9001 qmsBusiness Beam
 
Quality Management System - ISO 9001-2015
Quality Management System - ISO 9001-2015Quality Management System - ISO 9001-2015
Quality Management System - ISO 9001-2015Abhishek Raj
 
Iso 9000 clauses
Iso 9000 clausesIso 9000 clauses
Iso 9000 clausesHamburg114
 
Iso 9001
Iso 9001Iso 9001
Iso 9001Ankur Chaturvedi
 
The iso 9000 series ppt
The iso 9000 series pptThe iso 9000 series ppt
The iso 9000 series pptnikhilamnair
 
ISO/TS 16949:2009 to IATF 16949:2016
ISO/TS 16949:2009 to IATF 16949:2016ISO/TS 16949:2009 to IATF 16949:2016
ISO/TS 16949:2009 to IATF 16949:2016Toyo Gustaman
 
Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000Omnex Inc.
 

More Related Content

What's hot

Quality management systems
Quality management systemsQuality management systems
Quality management systemsQaisar Mehmud
 
Iso and tqm
Iso and tqmIso and tqm
Iso and tqmwakarjan
 
ISO quality management system in ISO certification in India
ISO quality management system in ISO certification in IndiaISO quality management system in ISO certification in India
ISO quality management system in ISO certification in Indianidhi-patel
 
ISO 9000:2000 CLAUSE
ISO 9000:2000 CLAUSEISO 9000:2000 CLAUSE
ISO 9000:2000 CLAUSEAnuj Pal
 
JAY ISO 9000
JAY ISO 9000JAY ISO 9000
JAY ISO 9000jay shah
 
Procedure of ISO 9001:2008 QMS
Procedure of ISO 9001:2008 QMSProcedure of ISO 9001:2008 QMS
Procedure of ISO 9001:2008 QMSRajesh Damera
 
Article is the iso 9000 series for total quality management (international..
Article is the iso 9000 series for total quality management (international..Article is the iso 9000 series for total quality management (international..
Article is the iso 9000 series for total quality management (international..Princess Zaza
 
Key changes of ISO 9001:2015
Key changes of ISO 9001:2015Key changes of ISO 9001:2015
Key changes of ISO 9001:2015Bahar Hasan
 
Iso 9000 2000 Prs
Iso 9000 2000 PrsIso 9000 2000 Prs
Iso 9000 2000 Prsshajukhan21
 
ISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_RajeshISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_RajeshRajesh Damera
 
Pe 6421 chapter 3 iso 9000 quality system oct 13 2014
Pe 6421 chapter 3 iso 9000 quality system oct 13 2014Pe 6421 chapter 3 iso 9000 quality system oct 13 2014
Pe 6421 chapter 3 iso 9000 quality system oct 13 2014Charlton Inao
 
Quality management system
Quality management systemQuality management system
Quality management systemJigba
 
What is iso 9001 qms
What is iso 9001 qmsWhat is iso 9001 qms
What is iso 9001 qmsBusiness Beam
 
Quality Management System - ISO 9001-2015
Quality Management System - ISO 9001-2015Quality Management System - ISO 9001-2015
Quality Management System - ISO 9001-2015Abhishek Raj
 
Iso 9000 clauses
Iso 9000 clausesIso 9000 clauses
Iso 9000 clausesHamburg114
 
The iso 9000 series ppt
The iso 9000 series pptThe iso 9000 series ppt
The iso 9000 series pptnikhilamnair
 

What's hot (20)

Quality management systems
Quality management systemsQuality management systems
Quality management systems
 
Iso and tqm
Iso and tqmIso and tqm
Iso and tqm
 
ISO quality management system in ISO certification in India
ISO quality management system in ISO certification in IndiaISO quality management system in ISO certification in India
ISO quality management system in ISO certification in India
 
ISO 9000:2000 CLAUSE
ISO 9000:2000 CLAUSEISO 9000:2000 CLAUSE
ISO 9000:2000 CLAUSE
 
JAY ISO 9000
JAY ISO 9000JAY ISO 9000
JAY ISO 9000
 
Iso 9000
Iso 9000Iso 9000
Iso 9000
 
ISO 9000
ISO 9000ISO 9000
ISO 9000
 
Procedure of ISO 9001:2008 QMS
Procedure of ISO 9001:2008 QMSProcedure of ISO 9001:2008 QMS
Procedure of ISO 9001:2008 QMS
 
Article is the iso 9000 series for total quality management (international..
Article is the iso 9000 series for total quality management (international..Article is the iso 9000 series for total quality management (international..
Article is the iso 9000 series for total quality management (international..
 
Key changes of ISO 9001:2015
Key changes of ISO 9001:2015Key changes of ISO 9001:2015
Key changes of ISO 9001:2015
 
Iso 9000 2000 Prs
Iso 9000 2000 PrsIso 9000 2000 Prs
Iso 9000 2000 Prs
 
ISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_RajeshISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_Rajesh
 
Pe 6421 chapter 3 iso 9000 quality system oct 13 2014
Pe 6421 chapter 3 iso 9000 quality system oct 13 2014Pe 6421 chapter 3 iso 9000 quality system oct 13 2014
Pe 6421 chapter 3 iso 9000 quality system oct 13 2014
 
Iso 9000 principles
Iso 9000 principlesIso 9000 principles
Iso 9000 principles
 
Quality management system
Quality management systemQuality management system
Quality management system
 
What is iso 9001 qms
What is iso 9001 qmsWhat is iso 9001 qms
What is iso 9001 qms
 
Quality Management System - ISO 9001-2015
Quality Management System - ISO 9001-2015Quality Management System - ISO 9001-2015
Quality Management System - ISO 9001-2015
 
Iso 9000 clauses
Iso 9000 clausesIso 9000 clauses
Iso 9000 clauses
 
Iso 9001
Iso 9001Iso 9001
Iso 9001
 
The iso 9000 series ppt
The iso 9000 series pptThe iso 9000 series ppt
The iso 9000 series ppt
 

Viewers also liked

ISO/TS 16949:2009 to IATF 16949:2016
ISO/TS 16949:2009 to IATF 16949:2016ISO/TS 16949:2009 to IATF 16949:2016
ISO/TS 16949:2009 to IATF 16949:2016Toyo Gustaman
 
Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000Omnex Inc.
 
Failure mode and effects analysis
Failure mode and effects analysisFailure mode and effects analysis
Failure mode and effects analysisAndreea Precup
 
ISO TS16949 2002 Apresentação dos Requisitos
ISO TS16949 2002 Apresentação dos RequisitosISO TS16949 2002 Apresentação dos Requisitos
ISO TS16949 2002 Apresentação dos RequisitosRogério Souza
 
RPKI - 5W2H [APRICOT 2015]
RPKI - 5W2H [APRICOT 2015]RPKI - 5W2H [APRICOT 2015]
RPKI - 5W2H [APRICOT 2015]APNIC
 
Avoid Collision And Broadcasting Delay In Multi-Hop CR Ad Hoc Network Using S...
Avoid Collision And Broadcasting Delay In Multi-Hop CR Ad Hoc Network Using S...Avoid Collision And Broadcasting Delay In Multi-Hop CR Ad Hoc Network Using S...
Avoid Collision And Broadcasting Delay In Multi-Hop CR Ad Hoc Network Using S...IJSRD
 
Frederick taylor and scientific management
Frederick taylor and scientific managementFrederick taylor and scientific management
Frederick taylor and scientific managementMarites Teope
 
Qual 11110 Short Form
Qual 11110 Short FormQual 11110 Short Form
Qual 11110 Short Formdavidjohn
 
AIRCRAFT CHARACTERISTICS AIRPORT AND MAINTENANCE PLANNING Airbus A320 May2014
AIRCRAFT CHARACTERISTICS AIRPORT AND MAINTENANCE PLANNING Airbus A320 May2014 AIRCRAFT CHARACTERISTICS AIRPORT AND MAINTENANCE PLANNING Airbus A320 May2014
AIRCRAFT CHARACTERISTICS AIRPORT AND MAINTENANCE PLANNING Airbus A320 May2014Amnat Sk
 
PD188 Maintenance Planning & Scheduling
PD188 Maintenance Planning & SchedulingPD188 Maintenance Planning & Scheduling
PD188 Maintenance Planning & SchedulingpetroEDGE
 
Failure Codes in IBM Maximo Asset Management
Failure Codes in IBM Maximo Asset ManagementFailure Codes in IBM Maximo Asset Management
Failure Codes in IBM Maximo Asset ManagementRobert Zientara
 

Viewers also liked (19)

ISO/TS 16949:2009 to IATF 16949:2016
ISO/TS 16949:2009 to IATF 16949:2016ISO/TS 16949:2009 to IATF 16949:2016
ISO/TS 16949:2009 to IATF 16949:2016
 
Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000
 
Failure mode and effects analysis
Failure mode and effects analysisFailure mode and effects analysis
Failure mode and effects analysis
 
ISO TS16949 2002 Apresentação dos Requisitos
ISO TS16949 2002 Apresentação dos RequisitosISO TS16949 2002 Apresentação dos Requisitos
ISO TS16949 2002 Apresentação dos Requisitos
 
Management
ManagementManagement
Management
 
RPKI - 5W2H [APRICOT 2015]
RPKI - 5W2H [APRICOT 2015]RPKI - 5W2H [APRICOT 2015]
RPKI - 5W2H [APRICOT 2015]
 
131 sorate
131 sorate131 sorate
131 sorate
 
Avoid Collision And Broadcasting Delay In Multi-Hop CR Ad Hoc Network Using S...
Avoid Collision And Broadcasting Delay In Multi-Hop CR Ad Hoc Network Using S...Avoid Collision And Broadcasting Delay In Multi-Hop CR Ad Hoc Network Using S...
Avoid Collision And Broadcasting Delay In Multi-Hop CR Ad Hoc Network Using S...
 
Process fmea work_instructions
Process fmea work_instructionsProcess fmea work_instructions
Process fmea work_instructions
 
Mgmt theory
Mgmt theoryMgmt theory
Mgmt theory
 
Rollout
RolloutRollout
Rollout
 
Frederick taylor and scientific management
Frederick taylor and scientific managementFrederick taylor and scientific management
Frederick taylor and scientific management
 
360 j. deshpande
360 j. deshpande360 j. deshpande
360 j. deshpande
 
Qual 11110 Short Form
Qual 11110 Short FormQual 11110 Short Form
Qual 11110 Short Form
 
AIRCRAFT CHARACTERISTICS AIRPORT AND MAINTENANCE PLANNING Airbus A320 May2014
AIRCRAFT CHARACTERISTICS AIRPORT AND MAINTENANCE PLANNING Airbus A320 May2014 AIRCRAFT CHARACTERISTICS AIRPORT AND MAINTENANCE PLANNING Airbus A320 May2014
AIRCRAFT CHARACTERISTICS AIRPORT AND MAINTENANCE PLANNING Airbus A320 May2014
 
236 rakhi
236 rakhi236 rakhi
236 rakhi
 
PD188 Maintenance Planning & Scheduling
PD188 Maintenance Planning & SchedulingPD188 Maintenance Planning & Scheduling
PD188 Maintenance Planning & Scheduling
 
PRESENTATION
PRESENTATIONPRESENTATION
PRESENTATION
 
Failure Codes in IBM Maximo Asset Management
Failure Codes in IBM Maximo Asset ManagementFailure Codes in IBM Maximo Asset Management
Failure Codes in IBM Maximo Asset Management
 

Similar to Qs 9000 Training Slides

Managing quality ppt @ bec doms
Managing quality ppt @ bec domsManaging quality ppt @ bec doms
Managing quality ppt @ bec domsBabasab Patil
 
Marty Howard ASQ QM QE Resume 5.doc
Marty Howard ASQ QM QE Resume 5.docMarty Howard ASQ QM QE Resume 5.doc
Marty Howard ASQ QM QE Resume 5.docMarty Howard
 
Operations management ppt @ bec doms bagalkot
Operations management ppt @ bec doms bagalkot Operations management ppt @ bec doms bagalkot
Operations management ppt @ bec doms bagalkot Babasab Patil
 
Iso 1216828154098338-8
Iso 1216828154098338-8Iso 1216828154098338-8
Iso 1216828154098338-8meetmeen21
 
Heizer 06
Heizer 06Heizer 06
Heizer 06shagitu
 
MSIE-04-T-M1S4 baghdfdrgcyuijyuuhhhh.pptx
MSIE-04-T-M1S4 baghdfdrgcyuijyuuhhhh.pptxMSIE-04-T-M1S4 baghdfdrgcyuijyuuhhhh.pptx
MSIE-04-T-M1S4 baghdfdrgcyuijyuuhhhh.pptxomisun
 
Session 7_OM
Session 7_OMSession 7_OM
Session 7_OMthangv
 
iso9000-140817005427-phpapp02-converted.pptx
iso9000-140817005427-phpapp02-converted.pptxiso9000-140817005427-phpapp02-converted.pptx
iso9000-140817005427-phpapp02-converted.pptxChandrasen Sharma
 
Chapter 7_OM
Chapter 7_OMChapter 7_OM
Chapter 7_OMthangv
 
Originally Began With The British And Their Requirement
Originally Began With The British And Their RequirementOriginally Began With The British And Their Requirement
Originally Began With The British And Their RequirementKimberly Haynes
 
Importan refrence of quality
Importan refrence of qualityImportan refrence of quality
Importan refrence of qualityali8055
 
Service quality success
Service quality successService quality success
Service quality successRobert Jasper
 
Total Quality Management (TQM)
Total Quality Management (TQM)Total Quality Management (TQM)
Total Quality Management (TQM)Mudassar Salman
 
A Review of the Concept of ISO Standard 9000 Family
A Review of the Concept of ISO Standard 9000 FamilyA Review of the Concept of ISO Standard 9000 Family
A Review of the Concept of ISO Standard 9000 FamilySonali Chawla
 
World class management
World class managementWorld class management
World class managementSorab Sadri
 

Similar to Qs 9000 Training Slides (20)

Tqm 1
Tqm 1Tqm 1
Tqm 1
 
Managing quality ppt @ bec doms
Managing quality ppt @ bec domsManaging quality ppt @ bec doms
Managing quality ppt @ bec doms
 
Marty Howard ASQ QM QE Resume 5.doc
Marty Howard ASQ QM QE Resume 5.docMarty Howard ASQ QM QE Resume 5.doc
Marty Howard ASQ QM QE Resume 5.doc
 
Operations management ppt @ bec doms bagalkot
Operations management ppt @ bec doms bagalkot Operations management ppt @ bec doms bagalkot
Operations management ppt @ bec doms bagalkot
 
Iso
IsoIso
Iso
 
Iso 1216828154098338-8
Iso 1216828154098338-8Iso 1216828154098338-8
Iso 1216828154098338-8
 
Heizer 06
Heizer 06Heizer 06
Heizer 06
 
MSIE-04-T-M1S4 baghdfdrgcyuijyuuhhhh.pptx
MSIE-04-T-M1S4 baghdfdrgcyuijyuuhhhh.pptxMSIE-04-T-M1S4 baghdfdrgcyuijyuuhhhh.pptx
MSIE-04-T-M1S4 baghdfdrgcyuijyuuhhhh.pptx
 
Session 7_OM
Session 7_OMSession 7_OM
Session 7_OM
 
iso9000-140817005427-phpapp02-converted.pptx
iso9000-140817005427-phpapp02-converted.pptxiso9000-140817005427-phpapp02-converted.pptx
iso9000-140817005427-phpapp02-converted.pptx
 
Chapter 7_OM
Chapter 7_OMChapter 7_OM
Chapter 7_OM
 
Chapter 7_OM
Chapter 7_OMChapter 7_OM
Chapter 7_OM
 
Originally Began With The British And Their Requirement
Originally Began With The British And Their RequirementOriginally Began With The British And Their Requirement
Originally Began With The British And Their Requirement
 
Importan refrence of quality
Importan refrence of qualityImportan refrence of quality
Importan refrence of quality
 
Service quality success
Service quality successService quality success
Service quality success
 
Om bhawna
Om bhawnaOm bhawna
Om bhawna
 
Abbas
AbbasAbbas
Abbas
 
Total Quality Management (TQM)
Total Quality Management (TQM)Total Quality Management (TQM)
Total Quality Management (TQM)
 
A Review of the Concept of ISO Standard 9000 Family
A Review of the Concept of ISO Standard 9000 FamilyA Review of the Concept of ISO Standard 9000 Family
A Review of the Concept of ISO Standard 9000 Family
 
World class management
World class managementWorld class management
World class management
 

More from ahmad bassiouny

Work Study & Productivity
Work Study & ProductivityWork Study & Productivity
Work Study & Productivityahmad bassiouny
 
Kblmt B000 Intro Kaizen Based Lean Manufacturing
Kblmt B000 Intro Kaizen Based Lean ManufacturingKblmt B000 Intro Kaizen Based Lean Manufacturing
Kblmt B000 Intro Kaizen Based Lean Manufacturingahmad bassiouny
 

More from ahmad bassiouny (20)

Work Study & Productivity
Work Study & ProductivityWork Study & Productivity
Work Study & Productivity
 
Work Study
Work StudyWork Study
Work Study
 
Motion And Time Study
Motion And Time StudyMotion And Time Study
Motion And Time Study
 
Motion Study
Motion StudyMotion Study
Motion Study
 
The Christmas Story
The Christmas StoryThe Christmas Story
The Christmas Story
 
Turkey Photos
Turkey PhotosTurkey Photos
Turkey Photos
 
Mission Bo Kv3
Mission Bo Kv3Mission Bo Kv3
Mission Bo Kv3
 
Miramar
MiramarMiramar
Miramar
 
Mom
MomMom
Mom
 
Linearization
LinearizationLinearization
Linearization
 
Kblmt B000 Intro Kaizen Based Lean Manufacturing
Kblmt B000 Intro Kaizen Based Lean ManufacturingKblmt B000 Intro Kaizen Based Lean Manufacturing
Kblmt B000 Intro Kaizen Based Lean Manufacturing
 
How To Survive
How To SurviveHow To Survive
How To Survive
 
Dad
DadDad
Dad
 
Ancient Hieroglyphics
Ancient HieroglyphicsAncient Hieroglyphics
Ancient Hieroglyphics
 
Dubai In 2009
Dubai In 2009Dubai In 2009
Dubai In 2009
 
DesignPeopleSystem
DesignPeopleSystemDesignPeopleSystem
DesignPeopleSystem
 
Organizational Behavior
Organizational BehaviorOrganizational Behavior
Organizational Behavior
 
Work Study Workshop
Work Study WorkshopWork Study Workshop
Work Study Workshop
 
Workstudy
WorkstudyWorkstudy
Workstudy
 
Time And Motion Study
Time And Motion StudyTime And Motion Study
Time And Motion Study
 

Recently uploaded

Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Disha Kariya
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024Janet Corral
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajanpragatimahajan3
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfAyushMahapatra5
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingTeacherCyreneCayanan
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
9548086042 for call girls in Indira Nagar with room service
9548086042 for call girls in Indira Nagar with room service9548086042 for call girls in Indira Nagar with room service
9548086042 for call girls in Indira Nagar with room servicediscovermytutordmt
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationnomboosow
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3JemimahLaneBuaron
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...christianmathematics
 

Recently uploaded (20)

Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajan
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Advance Mobile Application Development class 07
Advance Mobile Application Development class 07Advance Mobile Application Development class 07
Advance Mobile Application Development class 07
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdf
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writing
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
9548086042 for call girls in Indira Nagar with room service
9548086042 for call girls in Indira Nagar with room service9548086042 for call girls in Indira Nagar with room service
9548086042 for call girls in Indira Nagar with room service
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 

Qs 9000 Training Slides

  • 1. QS 9000 Training Materials Gregory A. Jenkins Total Quality Management ( OISM 470 W ) Smeal College of Business Administration Pennsylvania State University
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.

Editor's Notes

  1. Introduction of speaker and background to gage audience: Major : Operations, Information Systems Management and International Business. Career plans in business field. Briefly discuss importance of quality and customer satisfaction. Penn State Smeal information (for participants interested): Undergraduate Majors: OISM, MSIS, Accounting, Finance, Economics, Marketing, Actuarial Science, Business Logistics, Management and International Business. Graduate Level: MBA with variety of concentrations (QMM).