The document outlines key digital transformation trends for 2020, emphasizing the importance of advanced analytics, AI and machine learning, blockchain, robotic process automation, and customer experience. It highlights that organizations not investing in these technologies risk falling behind, as the digital landscape changes rapidly. Cygnet Infotech is presented as a partner to help companies navigate these transformations with tailored solutions and case studies demonstrating successful implementations.

1. Top Digital
Transformation Trends
(2020)

2. 1. About Us
2. Overview
3. Digital Transformation
4. Digital Trends
5. Case Study
Contents

3. USA
GERMANY
UK
SOUTH AFRICA
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OUR VALUES
Speed
Integrity
Entrepreneurial Spirit
Team Work
Mutual Respect
Trusteeship
About Us

4. About Digital Transformation
• Digital Transformation is all about creating new or
modifying the existing business processes using
Digital Technologies.
• This reconceptualization of business in the Digital
Era is Digital Transformation (DX).
• In a survey of 460 execs by IT analyst Gartner, 62
percent said they had a management initiative or
transformation program to make their business
more digital.*
*http://www.channelpostmea.com/2018/05/17/ceo-priorities-
shifting-embrace-digital-gartner/

5. Executive Attitudes to Business Transformation
*Image Source: Gartner

6. Overview of Digital Transformation
Digital Transformation is now being reshaped by many
Advanced Technologies.1
2020 is waiting with lots of opportunities looking
forward for us to grow tremendously.2
Let’s take a look at such Digital Transformation Trends
which are Transforming the Businesses.3

7. Advanced Analytics
Companies that are not investing in analytics by
2020 will be out of the market in 2021.
Companies are leveraging Advanced Analytics Tools
for identifying opportunities, problems and solutions.
Regardless of any industry, Analytics will be the most
superior focal point of Digital Transformation in 2020.

8. AI and Machine Learning (ML)for Data Analytics
Investing in AI and ML
will make Data
Analytics meaningful.
AI and ML analyse
massive and complex
Data Sets.
Adding AI to Analytics
Tools have made it more
spontaneous and reliable.

9. In 2020, Blockchain will be scaled up
with use-cases beyond
Cryptocurrency.
Amazon Web Services have finally
stepped up with Blockchain-as-a-
Service (BaaS) offering.*
Blockchain will be used in food
safety, intellectual property, asset
management etc.
Blockchain Beyond Cryptocurrency
*https://futurumresearch.com/blockchain-as-a-service/

10. Rejuvenated Robotic Process Automation
Smart companies have
started adopting RPA to
upskill and enhance their
existing workforce.
RPA is plain sailing in AI,
but it is one of the most
Trending Topics of 2019.
One RPA bot can replace 5
to 10 humans working on
repetitive technical tasks
which increases the ROI of
the company.

11. Everything-as-a-Service (XaaS)
• Everything-as-a-Service is gaining a lot more
momentum in 2020.
• Hewlett Packard Enterprise announced they would
offer everything in their portfolio as a service by
2022.*
• Big IT is moving on-premises as-a-service along with
Analytics, Bigdata, Blockchain and much more.
*https://www.hpe.com/us/en/newsroom/press-release/2019/06/hpe-
announces-plans-to-offer-entire-portfolio-as-a-service-by-2022.html

12. Customer Experience (CX)
• Success of Digital Transformation is
closely connected to Customer
Experience.
• Combination of Improved
Connectivity, Smart Automation,
User Interfaces etc. can make 2020
the turning point for CX.

13. Introducing new
Technologies and Tools
to existing Business
Processes with help you
keep up with the market.
2020 is a big year for
Digital Transformation
that can bring
revolutionary changes in
the blink of an eye.
Cygnet can help you
select the right tools and
technologies for better
growth. Here are some
Case studies of Cygnet
on Digital Technologies.
Why Cygnet?

14. Cygnet’s
Success Story

15. Our client identified major challenges in the way conventional B2B trading took place
on a daily basis. Some critical concern areas were: Lack of trust, consistency, and
transparency | Challenges in validating trustworthiness of the counterparties |
Fabricated reviews | Loss of actual and potential revenues | Lengthy and expensive
dispute resolution | Inefficient domestic and cross-border transactions
KEY FEATURES
• API Integration
• Conflict Management
• Reputation Management
• Tokenization
• Third-Party Invoicing
BENEFITS
• 46% improvement in Supply Chain visibility and transparency
• 24% reduction in transaction costs
• Enhanced verification process reduced risks of fraud or theft
• Proof of product authenticity – verified by legitimate members on the Blockchain
• Modernized multi-party purchasing and payment process
• Significant reduction in the overall transaction time
• The marketplace encouraged more autonomous trade engagements
COUNTRY:
Middle East
DOMAIN:
Information Technology
SUPPORTED
PLATFORMS:
ASP.NET Core, Hyper
ledger Fabric Blockchain,
IBM Stellar, Microsoft Visual
Studio 2011, Visual Studio
Code,
A Blockchain Based B2B Platform for Anonymous
Trading

16. Adopting new technologies and tools for renovating
existing Business Processes will help you keep up
with a dynamic market.
If you are looking for the right set of tools and
technologies for your organization, Cygnet will help
you understand and implement the best solutions.

17. 100% Agile
More aligned, higher
autonomy to deliver
high quality enterprise
applications
Technology First
Adaptable & Flexible
in order to serve
customers irrespective
of their domain
Partnering with you
at each engagement
level, right from
ideation to UAT
Rapid
Productization
The Cygnet
Advantage
People Quality
Teams with strong
understanding of ethos
& culture, fully capable
of mitigating risk
Proven track record of
meeting
best-in-class quality
standard with
in-house testing
product ‘Testing Whiz’
Progressive
Testing
Scalable
Architecture
Engineering for the
future, today

18. Cygnet Values
Speed Entrepreneurial
Spirit
Integrity Team Work Trusteeship Mutual Respect

19. INDIA OFFICE
Cygnet Infotech Pvt. Ltd.
16-Swastik Society,
Nr. AMCO Bank, Stadium Circle,
Navrangpura, Ahmedabad 380009
+91-79-67124000
INDIA (PUNE)
+91-6359650113
INDIA (MUMBAI)
+91-7433970638
INDIA (NOIDA)
+91-12-04164954
SOUTH AFRICA
+27 (0) 21 3002981
AUSTRALIA
+61-280-147-206
UK
+44-20-8099-1653
GERMANY
+49-3222-1090-129
USA
GERMANY
UK
SOUTH AFRICA
DUBAI
INDIA
AUSTRALIA
USA OFFICE
Cygnet Infotech LLC.
125 Village Boulevard,
Suite 315, Princeton,
NJ 08540
+1-609-245-0971
DUBAI OFFICE
Cygnet Fintech Software
Unit 807, Ubora Tower 2,
Business Bay, Dubai,
UAE, PO Box No.: 418360
+971 52 830 5127
Contact Us
INDIA (BENGALURU)
+91-9986216516
inquiry@cygnetinfotech.com www.cygnet-infotech.com
UK OFFICE
Cygnet Infotech Limited
Devonshire House,
60 Goswell Road,
London, United Kingdom
EC1M 7AD
+44-20-8099-1653

20. THANK
YOUALL FOR YOUR TIME!