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DON’T LET YOUR EMAILS SUFFER ANYMORE!
TOP 5 RETAIL CAMPAIGNS YOU MUST RUN IN 2015
TWEET!
2
Follow us on Twitter:
@WhatCounts
@justunosocial
@Windsorcircle
@boomtrain
@Liveclicker
Today’s hashtag:
#RetailCampaigns2015
LET’S MEET TODAY’S PANELISTS!
3
JUSTUNO
4
Justuno is an on site sales and marketing tool for e-
commerce that converts your website traffic into email
subscribers, social fans, and sales through the use of
incentivized pop up promotions.
Grant Thomas
Content Marketer/ Blogger
Justuno
WINDSOR CIRCLE
5
Caroline Riddle
Partner Marketing Manager
Windsor Circle
Windsor Circle's customer retention software provides automated,
continuous analysis of customer, product, and purchase
data. Windsor Circle powers abandoned cart recovery emails,
sophisticated personalization, and email marketing automation by
updating real, targeted customer segments, product data, and
purchase history directly in your ESP.
BOOMTRAIN
6
Neej Gore
VP of Business Development
Boomtrain
Boomtrain powers the 1:1 economy. We help content and commerce
companies deliver engaging, addictive experiences to every user. Our
technology is built around advanced machine learning and complex
predictive algorithms, but our platform is designed to make sending 1
million different, individually personalized notifications just as easy and
automatic as sending one email to those same people.
LIVECLICKER
7
Jennifer Vinh
Regional Manager
Liveclicker
Liveclicker delivers rich customer experiences for leading brands
across email and the web. Its RealTime Email solution brings static
emails to life with content updated dynamically at the moment of
open. Liveclicker’s video commerce solutions help today’s top brands
– from production through conversion – generate the most ROI from
video.
WHATCOUNTS
8
Joy Ugi
Digital Marketing Coordinator
WhatCounts
WhatCounts loves email. Each day our team leverages email, social
media, responsive design, and the web to drive revenue. We provide
dynamic content, enhanced data, lifecycle strategy, content
automation and a full-service agency offering professional services.
THE TOP 5 CAMPAIGNS FOR RETAILERS
1.Build Your Database
2.Leverage Past-Purchase Data
3.Personalize Content
4.Use Real-Time Content in Email
5.Lifecycle Campaigns
9
QUESTIONS FOR PANELISTS
10
THE TOP CAMPAIGNS FOR RETAILERS IN 2015
Why are these the top campaigns for
retailers in 2015?
11
BUILD YOUR DATABASE
What are the common practices for
email list building?
12
BUILD YOUR DATABASE
Who makes up a company’s most
valuable leads? How does a
marketer go about acquiring these
leads?
13
BUILD YOUR DATABASE
What are some examples of good
incentives to offer in online retail?
14
BUILD YOUR DATABASE
How can a marketer optimize his or
her list building campaigns to
maximize the amount of emails
collected?
15
LEVERAGE PAST-PURCHASE DATA
What is the single most important
type of post-purchase campaign?
16
LEVERAGE PAST-PURCHASE DATA
What are some important elements
that help create a successful review
campaign?
17
LEVERAGE PAST-PURCHASE DATA
What are some ways that you can
use past purchase data to bring
customers back to buy?
18
PERSONALIZE CONTENT
What kind of impact on engagement
do you see when people use
personalized content?
19
PERSONALIZE CONTENT
How does personalized content
differ from real-time email?
20
PERSONALIZE CONTENT
How quickly does content
personalization take effect within
the email?
21
PERSONALIZE CONTENT
Do you need to have a product
catalog or content feed of a certain
size for personalization to be
effective?
22
PERSONALIZE CONTENT
23
Can you place emphasis on certain
areas of content/select specific
content?
USING REAL TIME CONTENT
Can RealTime email technology
work with any email sender system
or just certain ones?
24
USING REAL TIME CONTENT
Video in email is a hot topic these
days. Does embedded video work
in all mail clients?
25
USING REAL TIME CONTENT
We covered embedded video. What
are some other RealTime uses
cases and what impact on
engagement do you tend to see?
26
USING REAL TIME CONTENT
Where should someone begin when
looking to implement RealTime
personalization?
27
LIFECYCLE CAMPAIGNS
How would you describe lifecycle
marketing?
28
LIFECYCLE CAMPAIGNS
Traditionally, many marketers
thought their job was confined to
the first two stages of the lifecycle
philosophy. How has this changed
in modern marketing?
29
LIFECYCLE CAMPAIGNS
How hard is a lifecycle campaign to
set up and use?
30
LIFECYCLE CAMPAIGNS
When is a good time to implement at
lifecycle campaign?
31
CHAT US YOUR QUESTIONS!
32
CHECK OUT THE EBOOK!
33
Want more information on these campaigns?
Check out our eBook, Top 5 Campaigns for
Retail in 2015!
Find in the resources section of the WhatCounts
website!
REACH OUT TO US
34
Want to get in touch with us? Shoot us an email!
Justuno – Grant Thomas – grant@justuno.com
Windsor Circle – Caroline Riddle –
caroline.riddle@windsorcircle.com
boomtrain – Neej Gore – neej@boomtrain.com
Liveclicker – Jennifer Vinh – jennifer.vinh@liveclicker.com
WhatCounts – Joy Ugi – jugi@whatcounts.com
THANKS FOR ATTENDING!
35

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Top 5 retail campaigns you must run in 2015

  • 1. DON’T LET YOUR EMAILS SUFFER ANYMORE! TOP 5 RETAIL CAMPAIGNS YOU MUST RUN IN 2015
  • 2. TWEET! 2 Follow us on Twitter: @WhatCounts @justunosocial @Windsorcircle @boomtrain @Liveclicker Today’s hashtag: #RetailCampaigns2015
  • 3. LET’S MEET TODAY’S PANELISTS! 3
  • 4. JUSTUNO 4 Justuno is an on site sales and marketing tool for e- commerce that converts your website traffic into email subscribers, social fans, and sales through the use of incentivized pop up promotions. Grant Thomas Content Marketer/ Blogger Justuno
  • 5. WINDSOR CIRCLE 5 Caroline Riddle Partner Marketing Manager Windsor Circle Windsor Circle's customer retention software provides automated, continuous analysis of customer, product, and purchase data. Windsor Circle powers abandoned cart recovery emails, sophisticated personalization, and email marketing automation by updating real, targeted customer segments, product data, and purchase history directly in your ESP.
  • 6. BOOMTRAIN 6 Neej Gore VP of Business Development Boomtrain Boomtrain powers the 1:1 economy. We help content and commerce companies deliver engaging, addictive experiences to every user. Our technology is built around advanced machine learning and complex predictive algorithms, but our platform is designed to make sending 1 million different, individually personalized notifications just as easy and automatic as sending one email to those same people.
  • 7. LIVECLICKER 7 Jennifer Vinh Regional Manager Liveclicker Liveclicker delivers rich customer experiences for leading brands across email and the web. Its RealTime Email solution brings static emails to life with content updated dynamically at the moment of open. Liveclicker’s video commerce solutions help today’s top brands – from production through conversion – generate the most ROI from video.
  • 8. WHATCOUNTS 8 Joy Ugi Digital Marketing Coordinator WhatCounts WhatCounts loves email. Each day our team leverages email, social media, responsive design, and the web to drive revenue. We provide dynamic content, enhanced data, lifecycle strategy, content automation and a full-service agency offering professional services.
  • 9. THE TOP 5 CAMPAIGNS FOR RETAILERS 1.Build Your Database 2.Leverage Past-Purchase Data 3.Personalize Content 4.Use Real-Time Content in Email 5.Lifecycle Campaigns 9
  • 11. THE TOP CAMPAIGNS FOR RETAILERS IN 2015 Why are these the top campaigns for retailers in 2015? 11
  • 12. BUILD YOUR DATABASE What are the common practices for email list building? 12
  • 13. BUILD YOUR DATABASE Who makes up a company’s most valuable leads? How does a marketer go about acquiring these leads? 13
  • 14. BUILD YOUR DATABASE What are some examples of good incentives to offer in online retail? 14
  • 15. BUILD YOUR DATABASE How can a marketer optimize his or her list building campaigns to maximize the amount of emails collected? 15
  • 16. LEVERAGE PAST-PURCHASE DATA What is the single most important type of post-purchase campaign? 16
  • 17. LEVERAGE PAST-PURCHASE DATA What are some important elements that help create a successful review campaign? 17
  • 18. LEVERAGE PAST-PURCHASE DATA What are some ways that you can use past purchase data to bring customers back to buy? 18
  • 19. PERSONALIZE CONTENT What kind of impact on engagement do you see when people use personalized content? 19
  • 20. PERSONALIZE CONTENT How does personalized content differ from real-time email? 20
  • 21. PERSONALIZE CONTENT How quickly does content personalization take effect within the email? 21
  • 22. PERSONALIZE CONTENT Do you need to have a product catalog or content feed of a certain size for personalization to be effective? 22
  • 23. PERSONALIZE CONTENT 23 Can you place emphasis on certain areas of content/select specific content?
  • 24. USING REAL TIME CONTENT Can RealTime email technology work with any email sender system or just certain ones? 24
  • 25. USING REAL TIME CONTENT Video in email is a hot topic these days. Does embedded video work in all mail clients? 25
  • 26. USING REAL TIME CONTENT We covered embedded video. What are some other RealTime uses cases and what impact on engagement do you tend to see? 26
  • 27. USING REAL TIME CONTENT Where should someone begin when looking to implement RealTime personalization? 27
  • 28. LIFECYCLE CAMPAIGNS How would you describe lifecycle marketing? 28
  • 29. LIFECYCLE CAMPAIGNS Traditionally, many marketers thought their job was confined to the first two stages of the lifecycle philosophy. How has this changed in modern marketing? 29
  • 30. LIFECYCLE CAMPAIGNS How hard is a lifecycle campaign to set up and use? 30
  • 31. LIFECYCLE CAMPAIGNS When is a good time to implement at lifecycle campaign? 31
  • 32. CHAT US YOUR QUESTIONS! 32
  • 33. CHECK OUT THE EBOOK! 33 Want more information on these campaigns? Check out our eBook, Top 5 Campaigns for Retail in 2015! Find in the resources section of the WhatCounts website!
  • 34. REACH OUT TO US 34 Want to get in touch with us? Shoot us an email! Justuno – Grant Thomas – grant@justuno.com Windsor Circle – Caroline Riddle – caroline.riddle@windsorcircle.com boomtrain – Neej Gore – neej@boomtrain.com Liveclicker – Jennifer Vinh – jennifer.vinh@liveclicker.com WhatCounts – Joy Ugi – jugi@whatcounts.com