Graham D. Stewart is an audio/visual technician seeking new opportunities. He has over 15 years of experience supporting audio/visual technology for meetings, presentations and events. His skills include maintaining and operating AV equipment, as well as scheduling, training and troubleshooting technical issues. He is proficient in various software programs and collaborative technologies such as Adobe Connect and Citrix.

1. GRAHAM D. STEWART
13 Dechene Lane NW
Edmonton Alberta T6M 2S4
780-431-0504 (phone)
780-297-0504 (cell)
gdcstewart@gmail.com (email)
SUMMARY OF QUALIFICATIONS
• Strong analytical, customer service and electronics skills.
• Consistent enhancement of technical, product, and industry knowledge.
• Proficient in MS Office, Windows XP, and MAC applications
• Excellent communication skills.
• Knowledgeable in videoconferencing and webcasting technology
• Consistent enhancement of technical, product, and industry knowledge
• Commitment and ability to work on flexible shifts and long hours.
• Excellent customer service skills
WORK EXPERIENCE
04/08 to Present AUDIO/VISUAL TECHNICIAN
Athabasca University EDMONTON, AB
• Responsible for providing a wide range of technical, operating, training,
• And consulting support for staff who use technologies in their meetings and
presentations.
• Supporting and maintaining in-house audio-visual (AV) equipment and technologies, including
scheduling, operating, maintaining, distributing, installing, configuring, repairing, and upgrading
various electronic products while ensuring their optimum performance.
• Responsible to learn new collaborative technologies as they come on stream (e.g., Adobe Connect,
Citrix)
• Schedule/collaborate in the scheduling of meetings, presentations, special events, etc.
where technology assistance (e.g., video conferencing, Adobe Connect) will be used.
06/07 to 04/08 SENIOR AUDIO/VISUAL TECHNICIAN
Inland Audio Visual EDMONTON, AB
• Responsible for all rental inventory and materials used by Rental Technicians
• Performed onsite inspections to ensure technicians are maintaining a professional standard
• Assembled and prepared the components required for rental operations.
• Handle phone enquiries for Rental Department
• Coordinate shipping for rentals as required.
• Handled bookings and inquiries for Videoconferencing and Webcasting services
• Assisted Service department in installations of Smart classroom technology

2. 09/03 to 06/07 AUDIO/VISUAL TECHNICIAN
AVW-TELAV EDMONTON, AB
• Installed and operated audio consoles, microphones, sound processing equipment, and computers at
meetings and special events.
• Attended to clients/presenter’s needs throughout their events/meetings
• Responsible for operational readiness of AV equipment, reported the need for professional repairs
if necessary.
• Tested, assembled, and maintained inventory of AV equipment.
• Coordinated, worked, and followed up with clients, sales, and banquets at various Edmonton hotels
and facilities for the success of the event.
• Prepared and operated videotape recording and playback equipment to record videos, television
programs, concerts and live events.
EDUCATION
1999 Northern Alberta Institute of Technology, Edmonton, AB
Business (working towards a Marketing Certificate)
1998 Grant McEwan Community College, Edmonton, AB
Canadian Professional Sales Association - Α Skills for Sales Success Course
CERTIFICATES
2014 Standard First Aid – Level C CPR & AED
2011 Award for Health and Safety Excellence - Athabasca University
2010 Smart Board Factory Trained Technician
2010 Smart Board Factory Trained Installer
2008 Tandberg Certified Expert Partner
2008 Tandberg Certified Associate Partner
2008 Tandberg Certified TMS Specialization
2007 Webcast Production Certification
Streamlogics, Toronto,ON
REFERENCES Available upon request