1. Raywood Mickles
12106 Lanham Severn Road, Bowie, MD 20720 (240)-334-2847 raywood621@hotmail.com
Objective To obtain an interesting position in a grow ing network/communications
environment, w ith career growth, job stability and training opportunities.
Professional Profile Proactively monitor netw orkelements to develop trends and prevent netw orkfailures.
Utilize netw orkmanagement tools to identify issues and minimize impact to netw orks.
General process knowledge of IP/Optical technologies and Netw orkManagement tools.
Detail oriented, organized, flexible and able to handle multiple priorities simultaneously.
Experience w ithin a technicalsupport and service delivery center.
Ability to w orkunder tight time constraints and strict deadlines.
Experience w ith to Overture/DWDM transmission systems, Cisco Routers, Dell RAID servers,
Ciana 3300, Valere pow er supplies, Asentrea(ASE-S750), Worldwide Packet 311v ,
Dragonw ave IDU’s, Fiber Optics testing and troubleshooting.
Disaster Recovery Crises intervention
Lead by example fostering teamw orkand professionalismamongst peers.
Experience Operations Technician
June 2009 to Present, Clearw ire /Ericsson, Washington, D.C.
 Program configure Overture 8212 for 4Gnetw ork/ launched 4Gnetw orks in Boston, Sacramento,
Baltimore and Washington, D.C. ahead of schedule.
 Install, replace and maintain a variety of equipment for WiMax,LTE 4G netw orks/ Quickresponse to
recover networkdamaged during storm (over 200 cell sites)
 Hands and eyes at the WiMax Service Center(WSC) for out of state Tier 2 Tier 3 Core
operations/Configured and restored service to Dell Raid servers, Installed cabled and turn-up of VSS TAPS,
replace cards in Cisco 7609 routers, troubleshoot and replace faulty fiber optic cables, SFP modules, Ciana
3300’s, Juniper, DWDM and other faulty interrelated equipment.
CPE Technician
June 2006 to June 2009 Sprint/Nextel, Washington, D.C.
 Install, configure and troubleshoot customer based equipment - IOS loads and configurations for Cisco
Routers, Sw itches, variousCSU/DSU’s, extend and troubleshoot T1’s, DS3’s, ISDN’s
 Install and troubleshoot In-building Solutions (BDA repeaters and associated equipment) for both IDEN
and CDMA netw orks/Lead teamin BDA Clean-up Project
 Install and configure Ceterus 1530/Launched first 4Gnetwork
 Accessseveraldifferent software programs for troubleshooting, logging information.
 Worked w ith Netw orkEngineer to performhead to head and monitoring test using various test equipment.
Electronics Technician
November 2005 to May 2006 ARINC, Inc., Annapolis, MD
 Rack & Stack and w iring for electronic equipment
 Assembly and population of floor mount racks w ith electronics equipment/DSX patch panels, IAD’s,
Sonets, PDU’s and various interface cardsand other interrelated equipment,
 Run and dress w ire and cable for a host of assigned projects.
Fiber Technician
June 2005 to November 2005 DataStaff Technologies, Ft.Belvior, VA
 Pulled and terminated CAT5, single and multi mode fiber at specified locations.
 Fusion spliced/Fujikura FSM 50S Fusion Splicer
 Test CAT5 and Fiber Optic/Fluke DTX-1200 Cable Analyzer
 Review w orkorders, locate and repair problems.

2. Lead Technician
January 2001 to March 2005 Computer & Hi-tech Management Inc., McLean, VA
 Installed and repaired telephone and data communication lines and equipment for telephone and computer
systems using hand tools and test instruments. Review ed workordersto installcommunications
equipment/Cisco 4006-S2 (Routers and Sw itches), Trip-lite pow ersupplies, Fiber patch panels, Cable
Managers and Electronics Cable Racks, w irelessrouters.Pulled and terminated CAT5 and Fiber Optics at
specified locations.
 Tested fiber and copper to specifications using Fluke 4000/4001 test equipment. Disassembled
equipment, inspect and test cable to locate and repair problems and to ensure that specifications are met.
Created pathw aysforcable route
 Installed, serviced and maintained Nortel P.A. System. Planned layout and installation of communications
equipment. Demonstrated use of equipment. Inventory supplies, kept daily logs in database of materials used
and incoming orders. Filed and turned in reports of w orkprogress.
Lead Technician
2000 to 2001 Henkels & McCoy, Inc., Lorton, VA
Lead Technician
1999 to 2000 Netcom Technologies, Inc., Gaithersburg, MD
Telephone Repairman
1996 to 1999 D.C. Department of Corrections, Lorton, VA
Infrastructure Design
1992 to 1999 G.W. Integrity Systems, INC., Washington, D.C.
Education University of the District of Columbia, Washington, D.C.
Some College Coursew orkCompleted /Business Administration G.P.A, 4.0
Training and Netw orkProducts Fiber & Connectivity Certification
Certifications Berk-Tek Intergrator Certified
Internet Protocol 101/102
Access 60 Operations and Maintenance
Router Installation and Maintenance
RF 100 Radio Frequency
RF 200 Optimization Tools and Fundamentals
Intraplex Training Customized (Harris)
Aironet Wireless LAN Fundamentals 4.0
Wireless LAN Technologies
Universal Transport SystemCeterus (UTS 1530/8212)
Interests Currently studying for CCNA
References References are available on request.