Bridaine Beya is seeking a position as an electrical technician where she can utilize her skills and training. She has over 6 years of experience working for Time Warner Cable in roles of increasing responsibility from Field Technician 2 to Cable Contractor. She has extensive training and certifications in cable installation, internet, digital phones, and home networking. Her experience also includes installing, servicing, and troubleshooting electrical equipment such as wiring, switches, motors, and circuit breakers.
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To obtain a technical support position with a company that provides opportunities to serve the customer and the company utilizing strong technical and customer service skills and experience.
1. BRIDAINE BEYA
1860 Harvard St · Hamilton, Ohio 45015 · (513)399-9463
bridaine11@gmail.com
Objective:
Seeking a position where my skills and training will be utilized and further developed
while contributing to the goals and objectives of my employer.
Education:
Kaplan College Cincinnati, Ohio
Electrical Technician December 2009
Relevant Coursework: Electricity for Trades, Raceway Systems, Residential and
Commercial Wiring, Lighting Applications and Electrical Theory, Grounding Circuit Breakers
and Branch Circuits, Motor Theory and Application, Electrical Services and Overcurrent
Protection, Distribution Equipment, Transformers and Estimating, Control Systems,
Hazardous Locations, Emergency Systems and PLC’s
. PROFILE:
• Cable Contractor: 11/2015 – Present
• Field Technician 5: 12/2014 – 10/2015
• Field Technician 4: 03/2014 – 12/2014
• Field Technician 3: 10/2013 – 03/2014
• Field Technician 2: 06/2013 - 10/2013
• Installation Technician: 01/2010 – 2015
• Excellent organizational skills, very efficient and capable of multi-tasking
• Excellent communication skills and knowledge of my job that have allowed me to
interact with co-workers, as well as customers/potential customers, who come to me
with assistance and questions
Ability to isolate defects in wiring, switches, motors, and other electrical
equipment.
• Experienced in installing and maintaining motors, lighting fixtures, generators,
circuit breakers, and transformers
• Knowledge of electrical systems including planning additions and modifications
on secondary circuits
• Exceptional usage of hand and power tools; ability to install grounding leads
• Understands commercial electrical blueprints
• Capable of using appropriate tools and diagnostic equipment to repair, install,
replace, and test electrical circuits, equipment and appliances
• Proficient in diagnosing and repairing electrical controls, industrial motor control
centers, and programmable logic controllers
• Excellent mathematical computations
Cable Contractor
• Install, service, and disconnect residential Video, Data and Phone services.
• Perform underground and aerial cable service installations and disconnects
2. • Configure coaxial drop system to meet Time Warner Cable installation standards
• Analyze, maintain and repair residential coaxial drop system, phone wiring data network
equipment and service
• Install Time Warner Cable equipment while maintaining an accurate and complete
inventory of all Company-issued equipment
Time Warner Cable, 1152 Cornell Park Drive, Cincinnati OH 45242
12/17/2012 – 10/28/15
Field Technician 5
12/2014 – 10/28/2015
• Certified in all required fields for the FT5 position including:
o All cable related issues
o Internet related issues, wireless, and troubleshooting basic PC issues
o Digital Phone related issues
o Ladder
o Install and maintain services to company guidelines and standards
o Operate and maintain company vehicle on a daily basis
o Responsible for keeping track of company equipment and tools
o Enhance the customer experience with my knowledge of the products and
services
• Certified in all Signature Home installation and service procedures
• Certified in all Intelligent Home installation and service procedures
• State of Ohio Smoke Certification
Field Technician 4
03/2014 – 12/2014
• Certified in all required fields for the FT5 position including:
3. o All cable related issues
o Internet related issues, wireless, and troubleshooting basic PC issues
o Digital Phone related issues
o Ladder
o Install and maintain services to company guidelines and standards
o Operate and maintain company vehicle on a daily basis
o Responsible for keeping track of company equipment and tools
o Enhance the customer experience with my knowledge of the products and
services
• Certified in all Signature Home installation and service procedures
Field Technician 3
10/2013 – 03/7/14
• Certified in all required fields for the FT3 position including:
o All cable related issues
o Internet related issues, wireless, and troubleshooting basic PC issues
o Ladder
o Install and maintain services to company guidelines and standards
o Operate and maintain company vehicle on a daily basis
o Responsible for keeping track of company equipment and tools
o Enhance the customer experience with my knowledge of the products and
services
Field Technician 2
06/2013 - 10/2013
• Certified in all required fields for the FT3 position including:
o All cable related issues
4. o Internet related issues, wireless and troubleshooting basic PC issues
o Digital Phone related issues
o Ladder
o Install and maintain services to company guidelines and standards
o Operate and maintain company vehicle on a daily basis
TRAINING:
• SCTE Home Networking certification
• SCTE Home Networking Fundamentals
• 12: The Elements of Great Managing
ACHIEVEMENTS:
• Top overall technician for the entire year of 2013 in the Hamilton Office
• Top overall technician for the month of October in the Hamilton Office
SCTE Certifications
• Understanding Network Technology 5/2014
• Home Networking Fundamentals 08/2014
• Wireless Home Networking Fundamentals 9/2014
• Broadband Distribution Fundamentals 11/2014
• Digital Fundamentals 11/2014
• Return Path 12/2014
EDUCATION:
Kaplan college
2007 - 2009
withrow high school
2003-2006