1. BRIAN KEYS
7843 Everett Avenue ♦ Kansas City, Kansas 66112 ♦ 310-429-3084 ♦ Email: kingdomkeys@sbcglobal.net
PROFESSIONAL SUMMARY: Highly diligent and experienced telecommunication technology professional
who is committed to excellent customer service. Motivated and detailed team player that values attaining the
goals of an organization. Loyal and personable technician that is able to communicate in an effective manner to
customers, team members, and management. Solid certified and trained individual who has a vast array of
knowledge in the fiber optics installation industry with the dual capacity to install outside of residence and
inside of residence with a high level of expertise.
AREAS OF EXPERTISE
FIBER OPTIC BROADBAND TECHNICIAN -Fiber optic system design and installation, Loss
Budget, Fiber optic cable installation-ISP/OSP, Fusion splicing-Single strand & Ribbon, Breakout, Loose
Tube, Distribution, OTDR, Testing & Troubleshooting, Mechanical splicing & Emergency Restoration,
Termination/Connectorization, ST, LC, SC, Light Source & Power Meter Testing, OLTS, Mid Span Cable
Prep & Splicing, FTTX Architecture and Build-Outs, OSP Cable Preparation and Splice Case Preparation,
Verizon & Time Warner Print Reading, Cut Sheets and As Builts
TELEPHONY & COPPER UTP CABLING - Color Codes, 568 A&B Termination, Codes and
Standards: NEC, ANSI/EIA/TIA, Bonding and Grounding, Conduit, Ladder Rack, Telecomm Room,
Punchdown Block 66, 110, Requirements and Layout, Cable Trays, Media Center, Hangers & Pathways,
Pull/Terminate. CAT 5E, 6, RJ-11, RJ-45, Patch Panel, Qualifier Testing, Certification Testing w/TDR,
Tone and Probe, and Butset
SPECIAL SKILLS, TRAINING, AND ABILITIES
Telecommunications
Personable
Customer Service
Client Focused
Open to Learn
Loyal
Digital Technology
Hard Worker
Problem Solver
Detail Oriented
Trouble Shooter
Determined
Windows Office Suite
Service Technician
Plant Technician
Manholes
Cable Splicer
Physical Conditioned
EXPERIENCE
ITC Service Group-Kansas City, Kansas
Installation Technician, February 2015 to December 31, 2015
Checked light level on fiber optic line for decibel reading with network interface device
Installed fiber patch cord to extend fiber into residence of customer
Installed fiber jack and place cat5e to activate modem
Placed TV boxes in various locations
Used Ethernet and coaxial cable to connect to PC and TV boxes
Set up Wi-Fi and provision customer equipment for television
Utilized various hand tools and hardware to complete installation in a concise manner
Conducted customer interface with a high level of professionalism
Prepared for various jobs by loading required materials
Responsible for company vehicle and laptop
2. AT&T, Corona, California
Cable Splicer – Maintenance, December 2001 to December 2013
Troubleshot and repaired faults in wireline network
Used of hand tools and various multi-meter
Placed and terminated aerial drop wires
Spliced new twisted pair cable
Repaired and terminated buried drop wires
Service Technician, April 1995 to December 2001
Termination of cross connects at BBOX, hub and pedestal locations
Proficient with 66 blocks
Placed and terminated of aerial drop
Serviced inside wires and jacks
Installed of POT, DSL, and High Capacity Circuits
Connected outside telephone network facilities
Placed and rearranged cable facilities and terminals
Operated heavy equipment with an excellent safety record
Conducted customer interface in Business and Residential Review and interpret engineering drawings
Plant Technician, December 1984 to April 1995
Responsible for connecting outside telephone network facilities
Placed and rearranged cable facilities and terminals
Operated heavy equipment with an excellent safety record
Managed customer interface in Business and Residential Review and interpret engineering drawings
EDUCATION
Google Fiber Academy Atlanta, Georgia 2015
RWM Fiber Optics, Inc. Carson, California
(CFOT) Fiber Optic Association, Certified Fiber Optic Technician 2014
(CFOS-C) Fiber Optic Association, Certified Fiber Optic Specialist – Connectors 2014
(CFOS-T) Fiber Optic Association, Certified Fiber Optic Specialist - Testing 2014
AT&T Professional Training, Corona, California
30 years of continual training in respective field with multiple certifications