Training Need Identification, Training Need Assessment, How to systematicaly for discovering the training need at employee level

1. Request for
training,
from other
deptt,
Proactive
Need
Assessment
Expected Performance
/ Perf Gap Analysis
Root Cause
Missing
Functional Skill
/Behavioral skill
Full Need
Analysis
Suggest
Alternatives
Yes
No
❶
❷
❸
Identifying Training Need?

2. ②Management
Issues
Mandate
①Input Issues
Resources/
Process
③Selection
Issues
Transfer /
Promotion/
Recruitment
④Training
Issues
Functional /
Behavioral
Skill building
Skill
Will
❶Analysis of SKILL & WILL Combination, for Perf. Gap
Low
Low
High
High

3. ❶Analysis of SKILL & WILL Combination, for Perf. Gap
To HoDs-
Is there a
performance
Issue?
To Sectional
Head- Is the
employee(s)
not skilled?
Inputs
lacking
?
No
enabling
process?
Yes
Functional
Job list
•Functional
skills,
•Managerial
Skills,
•Core Values Yes
Yes
No
Provide
inputs
Yes
Establish /
Streamline
processes
Is it
mandated
?
No
Yes
Create/
communicate
mandate
Possible
to
Transfer/
Recruit?
No
Yes
Acquire
skilled
person
No
Do full
Need
Analysis
for
Training
❸
❷Alternate Suggestions

4. ❸Training Need Analysis- Discussion with RO
To Sectional
Head- Is the
employee(s)
skill full?
Is employee
know job
expectations
?
Are they
matching
JD / skill
directory?
•Functional
skills,
•Managerial
Skills,
•Core Values Yes
Yes
No
Provide
aspirational
training, if
required
Yes
Provide
aspirational
training, if
required
No Coach/
feedback
on Job
content
Coach/
feedback
on
managerial
skills
Yes
Yes
Provide
aspirational
training, if
required
Coach/
feedback
on Core
values
Yes
No Trg
required on
managerial
skill
No Trg
required on
job content
No Trg
required on
Core values
•How to
check what
has been
learned?
•How the
success of
trg shall be
judged in
qualitative
and
quantitative
terms?

5. ❸Training Need Analysis- Discussion with Employee
What are your
greatest
challenges?
•Functional
skills,
•Managerial
Skills,
•Core Values
You spend
maximum time
on what?
What are your
pain points?
What are the
opportunities
to do more?
Your need is to have job aids
(SOP, Checklist, flow charts)
or On job training or Class
room trg?
What are your
routine tasks?
What are your
occasional
tasks?
Can you break
down a task to
steps, from
memory?
Can you list down
performance
standards, for tasks
being done by you?
What is your
proficiency level
for tasks being
done by you?
Yes
Develop/Provide as
required?
•How to check what has
been learned?
•How the success of trg
shall be judged in
qualitative and
quantitative terms?