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CH INSTITUTE OF
 MANAGEMENT&
COMMUNICATION
Departments
            For Career Opportunities

Career in Brands   & Development

Career in Supply   Chain

Career in Human     Resources

Career in Finance

Career in Information   Technology

Career in Customer    Development
The process of interviewing and evaluating candidates for a specific job and
selecting an individual for employment based on certain criteria. Employee
selection can range from a very simple process to a very complicated process
depending on the firm hiring and the position.
Selection Process
Fired process
• First process- HUL give some warning to
  employees they are not perfome well.
• Second Process-: Performance Analysis
• Third Process-: If some employee performe
  not up to mark so HUL fired employees.
Fire Process in HUL
 Dishonesty, evasion, or lack of integrity on the
  job.
 Refusing to follow directions and orders
 Talking too much and conducting personal
  business at work.
 Inconsistency - unreliable work and behaviors
 Performing tasks slowly, with numerous errors
 High absenteeism rate.
 Employees are not completed Target last 5 to 6
  months.
 Employees are not submitted money and stolen
  some products.
Suggestion
• HUL provides some motivation class for
  improving work styles.
• HUL Provides training to employees.
Recruitment and Selection
Recruitment:-

• Organizational activities that provide a pool
  of applicants for the purpose of filling job
  openings.

• It is a process of searching for prospective
  employees .

• Stimulating & Encouraging them to apply
  for jobs in the org.
Sources Of Recruitment:

•   Present Employees
•   Educational and Professional Institutions
•   Public Employment Offices
•   Private employment Agencies
•   Employee Referrals
•   Help wanted Advertising
•   Walk-Ins
RECRUITMENT PROCESS FOR FRESHER


•   WRITTEN /APPTITUDE.
•   GROUP DISCUSSION.
•   PSYCHOMETRIC TEST(CONDITIONAL).
•   TECHNICAL INTERVIEWS(CONDITIONAL).
•   HR INTERVIEWS.
RECRUITMENT PROCESS FOR
        HIGHER POST


• PSYCHOMETRIC TEST.

• BUSINESS GAME.

• HR INTERVIEWS.
Challenges in Recruitent & Selection:

•   Talent Shortage
•   Attrition Rate
•   Remoteness of Job
•   Scrutinity of employee’s credentials
Medium for Recruitment Advertising

 Television
  (e.g. News pop-ups, Commercial ads like Accenture & many more)

 Radio (e.g. Radio Mirchi… )

 Magazines (e.g. Business Today, Winning Edge, Human capital…)

 Newspapers (e.g. Blind Box Ads, Business accents, Times classified
  etc..)

 Internet (e.g. Web portal like Naukri.com, Monster.com…)

 Direct Mail
                                                                       14
HUL Recruitment Plan



                                     3) personnel or
                 2) Management        transfer from    4) Management
 1) Campus     consultancy service   one enterprise        training
recruitment
                                            to             schemes
                                         another
Selection:
• Is the process of discovering the
  qualifications & characteristics of the job
  applicant in order to establish their likely
  suitability for the job position.

• A good selection requires a methodical
  approach to the problem of finding the
  best matched person for the job
Selection Process of HUL

1.   Preliminary Interview
2.   Employment Interview
3.   Reference and Background Analysis
4.   Job Offer
5.   Employment Contract
Stages In Selection Process:

• Stage 1: Screening Of Application Forms.

• Stage 2: Tests--Intelligence, Aptitude,
  Technical,          Psychometric, Ability,
  Interest.

• Stage 3: Selection Interview.

• Stage 4: Selection Decision
Suggestion And Plan
Performance Appraisal :

Performance Appraisal (PA) refers to all
those procedures that are used to
evaluate the personality, performance,
potential, of its group members
Characteristics
• It is a step by step process
• It examine the employee strengths and
  weaknesses
• Scientific and objective study
• Ongoing and continuous process
• Secure information for making correct
  decisions on employees
Needs and Objectives:

• Provide feedback about employees
• Provide database
• Diagnose the S & W of individuals
• Provide coaching, counseling, career planning
  to subordinates
• Develop positive relation and reduce
  grievance
• Facilitates research in personnel
  management
Question arises?


• Why do we measure performance?
• Effective performance appraisal
  systems
• How do we measure performance?
Appraisal Benefits (cont.)
• Appraisals offer employees:
  – Direction
  – Feedback
  – Input
  – Motivation
Appraisal Benefits
• Appraisals offer the company:
  – Documentation
  – Employee Development
  – Feedback
  – Legal protection
  – Motivation system
Why Important (cont.)

•   Review performance
•   Set goals
•   Identify problems
•   Discuss career advancement
Continuous Feedback
• Formal appraisals
• Informal appraisals
• Open communication
Performance Appraisal Methods
• Individual Evaluation Methods
   – Confidential report
   – Essay evaluation
   – Checklists
   – Graphic rating scale
   – Behaviorally anchored rating scale
Checklist method
    •Simple checklist method
    •Weighted checklist method
    •Forced choice method



Simple checklist method:
Is employee regular                              Y/N
Is employee respected by subordinate Y/N
Is employee helpful                        Y/N
Does he follow instruction                 Y/N
Does he keep the equipment in order        Y/N
Weighted checklist method
                        weights performance rating
                                        (scale 1 to 5 )
Regularity              0.5
Loyalty           1.5
Willing to help   1.5
Quality of work   1.5
Relationship            2.0
Graphic Rating Scale
•   Continuous Rating Scale
•   Discontinuous Rating Scale

Employee name_________                                           Deptt_______
Rater’s name ___________                                         Date________
------------------------------------------------------------------------
                          Exc.         Good         Acceptable           Fair   Poor
                            5            4                3               2      1 _
Dependability
Initiative
Overall output
Attendance
Attitude
Cooperation
Total score                             Continuous Rating Scale
Indifferent
                                                 Enthusiastic


Attitude


           No                       Interested                  Very
           Interest                                             enthusiastic



                         Discontinuous Rating Scale
BARS( behaviorally Anchored rating scale)

 Step 1.    Identify critical incidents

 Step 2.    Select performance dimension

 Step 3.    Retranslate the incidents

 Step 4.    Assign scales to incidents

 Step 5.    Develop final instrument
Performance Appraisal Methods
• Group Appraisal
  – Ranking
  – Paired comparison
  – Forced distribution
  – Performance tests Field review technique
Ranking method

Employee     Rank

A            2

B            1

C            3

D            5

E            4
Paired comparison method
    A       B       C        D       E Final Rank
A   -       -       -        +       +        3

B   +       -       -        +       +        2

C   +       +       -        +       +        1

D   -       -       -        -       +        4

E   -       -       -        -       -        5
    No of Positive evaluation
    Total no. of evaluation * 100 = employee superior evaluation
HUL Indore Employee Selection Process
HUL Indore Employee Selection Process

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HUL Indore Employee Selection Process

  • 1. CH INSTITUTE OF MANAGEMENT& COMMUNICATION
  • 2. Departments For Career Opportunities Career in Brands & Development Career in Supply Chain Career in Human Resources Career in Finance Career in Information Technology Career in Customer Development
  • 3. The process of interviewing and evaluating candidates for a specific job and selecting an individual for employment based on certain criteria. Employee selection can range from a very simple process to a very complicated process depending on the firm hiring and the position.
  • 5. Fired process • First process- HUL give some warning to employees they are not perfome well. • Second Process-: Performance Analysis • Third Process-: If some employee performe not up to mark so HUL fired employees.
  • 6. Fire Process in HUL  Dishonesty, evasion, or lack of integrity on the job.  Refusing to follow directions and orders  Talking too much and conducting personal business at work.  Inconsistency - unreliable work and behaviors  Performing tasks slowly, with numerous errors  High absenteeism rate.  Employees are not completed Target last 5 to 6 months.  Employees are not submitted money and stolen some products.
  • 7. Suggestion • HUL provides some motivation class for improving work styles. • HUL Provides training to employees.
  • 9. Recruitment:- • Organizational activities that provide a pool of applicants for the purpose of filling job openings. • It is a process of searching for prospective employees . • Stimulating & Encouraging them to apply for jobs in the org.
  • 10. Sources Of Recruitment: • Present Employees • Educational and Professional Institutions • Public Employment Offices • Private employment Agencies • Employee Referrals • Help wanted Advertising • Walk-Ins
  • 11. RECRUITMENT PROCESS FOR FRESHER • WRITTEN /APPTITUDE. • GROUP DISCUSSION. • PSYCHOMETRIC TEST(CONDITIONAL). • TECHNICAL INTERVIEWS(CONDITIONAL). • HR INTERVIEWS.
  • 12. RECRUITMENT PROCESS FOR HIGHER POST • PSYCHOMETRIC TEST. • BUSINESS GAME. • HR INTERVIEWS.
  • 13. Challenges in Recruitent & Selection: • Talent Shortage • Attrition Rate • Remoteness of Job • Scrutinity of employee’s credentials
  • 14. Medium for Recruitment Advertising  Television (e.g. News pop-ups, Commercial ads like Accenture & many more)  Radio (e.g. Radio Mirchi… )  Magazines (e.g. Business Today, Winning Edge, Human capital…)  Newspapers (e.g. Blind Box Ads, Business accents, Times classified etc..)  Internet (e.g. Web portal like Naukri.com, Monster.com…)  Direct Mail 14
  • 15. HUL Recruitment Plan 3) personnel or 2) Management transfer from 4) Management 1) Campus consultancy service one enterprise training recruitment to schemes another
  • 16. Selection: • Is the process of discovering the qualifications & characteristics of the job applicant in order to establish their likely suitability for the job position. • A good selection requires a methodical approach to the problem of finding the best matched person for the job
  • 17. Selection Process of HUL 1. Preliminary Interview 2. Employment Interview 3. Reference and Background Analysis 4. Job Offer 5. Employment Contract
  • 18. Stages In Selection Process: • Stage 1: Screening Of Application Forms. • Stage 2: Tests--Intelligence, Aptitude, Technical, Psychometric, Ability, Interest. • Stage 3: Selection Interview. • Stage 4: Selection Decision
  • 20. Performance Appraisal : Performance Appraisal (PA) refers to all those procedures that are used to evaluate the personality, performance, potential, of its group members
  • 21. Characteristics • It is a step by step process • It examine the employee strengths and weaknesses • Scientific and objective study • Ongoing and continuous process • Secure information for making correct decisions on employees
  • 22. Needs and Objectives: • Provide feedback about employees • Provide database • Diagnose the S & W of individuals • Provide coaching, counseling, career planning to subordinates • Develop positive relation and reduce grievance • Facilitates research in personnel management
  • 23. Question arises? • Why do we measure performance? • Effective performance appraisal systems • How do we measure performance?
  • 24. Appraisal Benefits (cont.) • Appraisals offer employees: – Direction – Feedback – Input – Motivation
  • 25. Appraisal Benefits • Appraisals offer the company: – Documentation – Employee Development – Feedback – Legal protection – Motivation system
  • 26. Why Important (cont.) • Review performance • Set goals • Identify problems • Discuss career advancement
  • 27. Continuous Feedback • Formal appraisals • Informal appraisals • Open communication
  • 28. Performance Appraisal Methods • Individual Evaluation Methods – Confidential report – Essay evaluation – Checklists – Graphic rating scale – Behaviorally anchored rating scale
  • 29. Checklist method •Simple checklist method •Weighted checklist method •Forced choice method Simple checklist method: Is employee regular Y/N Is employee respected by subordinate Y/N Is employee helpful Y/N Does he follow instruction Y/N Does he keep the equipment in order Y/N
  • 30. Weighted checklist method weights performance rating (scale 1 to 5 ) Regularity 0.5 Loyalty 1.5 Willing to help 1.5 Quality of work 1.5 Relationship 2.0
  • 31. Graphic Rating Scale • Continuous Rating Scale • Discontinuous Rating Scale Employee name_________ Deptt_______ Rater’s name ___________ Date________ ------------------------------------------------------------------------ Exc. Good Acceptable Fair Poor 5 4 3 2 1 _ Dependability Initiative Overall output Attendance Attitude Cooperation Total score Continuous Rating Scale
  • 32. Indifferent Enthusiastic Attitude No Interested Very Interest enthusiastic Discontinuous Rating Scale
  • 33. BARS( behaviorally Anchored rating scale) Step 1. Identify critical incidents Step 2. Select performance dimension Step 3. Retranslate the incidents Step 4. Assign scales to incidents Step 5. Develop final instrument
  • 34. Performance Appraisal Methods • Group Appraisal – Ranking – Paired comparison – Forced distribution – Performance tests Field review technique
  • 35. Ranking method Employee Rank A 2 B 1 C 3 D 5 E 4
  • 36. Paired comparison method A B C D E Final Rank A - - - + + 3 B + - - + + 2 C + + - + + 1 D - - - - + 4 E - - - - - 5 No of Positive evaluation Total no. of evaluation * 100 = employee superior evaluation