This presentation discusses training needs analysis (TNA), which is a method for determining if training is needed and what type of training would fill any gaps. It identifies common indicators of a need for training, such as complaints, poor work quality, or high turnover. The presentation outlines a 7-step process for conducting a TNA: document the problem, investigate, plan the analysis, select techniques, conduct the analysis, analyze data, and report findings. It lists techniques for gathering data like interviews, surveys, job descriptions, and supervisor reports.

1. A
Presentation
On
Training Needs Analysis

2. What is a training needs analysis?
2
 A training needs analysis
is the method of
determining if a training
need exists and if it does,
what training is required
to fill the gap.

3. 3
How can a need to identified?
 Complaints from staff, customers/clients
 Poor quality work
 Frequent errors
 Large staff turnover
 Deadlines not being met
 Conflict amongst staff
 New equipment systems
Indicators
of a
need

4. 4
How to do a TNA - process
1. Document the problem
2. investigate the problem
3. Plan the needs analysis
4. Select the technique
5. Conduct the analysis
6. Analyse the data
7. Report the findings
7
steps

5. Techniques for carrying out TNA’s
5
 Interviews
 Survey questionnaires
 Job descriptions and person specifications
 Critical incidents
 Log books and other company records
 Industry seminars
 Supervisor’s reports

6. Recap!
 A TNA is the method of determining if a training need
exists and if it does, what training is required to fill the
gap.
 Much of the TNA process is about asking questions and
getting answers
 Performing a TNA requires seven steps, which build on
each other.
6

7. Thank you…