Our ever-popular Tips & Tricks session is back. A Support specialist will provide a number of useful tips and tricks to help you get the most out of your TOPdesk environment.
Http-requests gebruikt u om veelvoorkomende handelingen in TOPdesk automatisch te laten plaatsvinden. Toch zijn de mogelijkheden bij veel klanten onbekend of onbenut. Jorg Sonneveld demonstreert in deze How to alle ins en outs van http-requests, zodat u hierna direct zelf aan de slag kunt!
Het hoe en wat van http-requests - SEE 2016TOPdesk
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Altijd al afgevraagd hoe HTTP-requests werken in TOPdesk, en wat ze kunnen bijdragen aan uw inrichting? In deze workshop worden praktische handvatten aangereikt voor het effectief inzetten van HTTP-requests, zodat uw TOPdesk-inrichting nog beter wordt.
Wist u dat er veel handigheidjes zijn waarmee werken in TOPdesk nog eenvoudiger wordt? Leer tijdens deze sessie onder andere hoe u uw Shared Service Centre kunt inrichten ĂŠn nog vele andere tips en tricks met de standaardfunctionaliteiten van TOPdesk.
Wedden dat u deze handigheidjes nog niet kent? Jolanda Harper-Simonis onthult tips & tricks voor dagelijkse werkzaamheden tot maandelijkse rapportages!
Formulieren kunnen uw werk veel eenvoudiger maken; u beschikt namelijk direct over alle informatie die u nodig heeft. In deze workshop laten we u zien hoe u uw formulieren effectief inricht en uw dienstverlening verbetert. Katrien Bekaert tijdens TOPdesk on Tour 2015.
Hoe lossen andere TOPdesk-applicatiebeheerders de problemen op bij het onderhouden, (her)inrichten of updaten? Judith Disberg bespreekt de best practices voor succesvol applicatiebeheer! Een presentatie vol nieuwe inzichten en praktische tips.
Presentatie tijdens de TOPdesk klantendag in BelgiĂŤ op 26 oktober. In deze presentatie vertelde Alexander Janssens meer over de nieuwste functionaliteiten in TOPdesk versie 4.4, waarbij voornamelijk werd ingezoomd op Reserveringenbeheer. Bovendien werden er enkele handige tips en tricks behandeld, waaronder het gebruiken van lijsten in e-mails.
Http-requests gebruikt u om veelvoorkomende handelingen in TOPdesk automatisch te laten plaatsvinden. Toch zijn de mogelijkheden bij veel klanten onbekend of onbenut. Jorg Sonneveld demonstreert in deze How to alle ins en outs van http-requests, zodat u hierna direct zelf aan de slag kunt!
Het hoe en wat van http-requests - SEE 2016TOPdesk
Â
Altijd al afgevraagd hoe HTTP-requests werken in TOPdesk, en wat ze kunnen bijdragen aan uw inrichting? In deze workshop worden praktische handvatten aangereikt voor het effectief inzetten van HTTP-requests, zodat uw TOPdesk-inrichting nog beter wordt.
Wist u dat er veel handigheidjes zijn waarmee werken in TOPdesk nog eenvoudiger wordt? Leer tijdens deze sessie onder andere hoe u uw Shared Service Centre kunt inrichten ĂŠn nog vele andere tips en tricks met de standaardfunctionaliteiten van TOPdesk.
Wedden dat u deze handigheidjes nog niet kent? Jolanda Harper-Simonis onthult tips & tricks voor dagelijkse werkzaamheden tot maandelijkse rapportages!
Formulieren kunnen uw werk veel eenvoudiger maken; u beschikt namelijk direct over alle informatie die u nodig heeft. In deze workshop laten we u zien hoe u uw formulieren effectief inricht en uw dienstverlening verbetert. Katrien Bekaert tijdens TOPdesk on Tour 2015.
Hoe lossen andere TOPdesk-applicatiebeheerders de problemen op bij het onderhouden, (her)inrichten of updaten? Judith Disberg bespreekt de best practices voor succesvol applicatiebeheer! Een presentatie vol nieuwe inzichten en praktische tips.
Presentatie tijdens de TOPdesk klantendag in BelgiĂŤ op 26 oktober. In deze presentatie vertelde Alexander Janssens meer over de nieuwste functionaliteiten in TOPdesk versie 4.4, waarbij voornamelijk werd ingezoomd op Reserveringenbeheer. Bovendien werden er enkele handige tips en tricks behandeld, waaronder het gebruiken van lijsten in e-mails.
Projects failing because of âcommunication issuesâ is something I hear quite frequently. But how agile can we be in project communication? I will share my experience by overviewing the main lessons learned in the areas of:
Work planning/scheduling insights and hidden risks;
Tips on communication among team members and with outside stakeholders;
Tools & techniques for organizing effective and transparent communication;
Change requests and project information management: why and how?
My name is Victor Perepelitsky I'm an R&D Technical Leader at LivePerson leading the 'Real Time Event Processing Platform' team.
In this Meetup I talked about the journey of creating the platform from scratch - challenges, design decisions, technology choices and more.
During the last 3 years the team has built Real Time Event Processing Platform which is currently running in production with thousands of new and migrated customers. It is built to handle hundreds of thousands requests per/sec with low latency response time (under 30 ms round trip)
I went through different topics and stages of this journey and share details that led to specific choices and results.
âStateful or Statelessâ, âCEPâ, âRules engineâ, âAutomated performance testingâ, âLockingâ, âTimingâ were a part of the menu.
Why And When Should We Consider Stream Processing In Our Solutions Teqnation ...Soroosh Khodami
Â
Session Recording on Youtube
https://www.youtube.com/watch?v=uWPZQ_HMy10
- Session Description
Do you find yourself bombarded with buzzwords and overwhelmed by the rapid emergence of new technologies? "Stream Processing" is a tech buzzword that has been around for some time but is still unfamiliar to many. Join this session to discover its potential in software systems. I will share insights from Apache Flink, Apache Beam, Google Dataflow, and my experiences at Bol.com (the biggest e-commerce platform in the Netherlands) as we cover:
- Stream Processing overview: main concepts and features
- Apache Beam vs. Spring Boot comparison
- Key Considerations for Using Stream Processing
- Learning strategies to navigate this evolving landscape.
Migrating to Alfresco Part II: The âHowâ â Tools & Best Practices for Renovat...Zia Consulting
Â
In the first presentation of this Migration series from Alfresco Partner of the Year, Zia Consulting, we focused on the âWhyâ and the âWhatâ: Why should you migrate to Alfresco and What people are migrating from. We looked at the costs associated with legacy ECM systemsâboth license and maintenance costsâas well as the costs associated with systems that arenât being used, wonât integrate with your critical business applications, or wonât support modern initiatives including cloud and mobile. We then discussed moving from technologies like Documentum or Sharepoint, as well as moving from embedded or vertical-specific ECM systems, or even moving from content repositories in files shares or email.
For this second presentation of the Migration series, we focused on the âHowâ. Specifically, we covered:
-Best practices for migrating your content to Alfresco based on experience from dozens of successful Alfresco migration projects
-Recommended approaches for âphasedâ migrations
Opportunities for âmulti-repositoryâ solutions, keeping existing documents within legacy systems
-Migrating records to Alfresco Records Management (RM) 2.1
Complex event processing platform handling millions of users - Krzysztof Zarz...GetInData
Â
If you want to learn more about it, check out our webinar here: https://www.youtube.com/watch?v=EfGPY_NyYQ8&t=77s
The webinar was organized by GetinData on 2020. During the webinar, we shared our lessons learnt from building and running stream processing platform in production for over 2 years.
Watch more here: https://www.youtube.com/watch?v=EfGPY_NyYQ8
Author: Krzysztof Zarzycki
Linkedin: https://www.linkedin.com/in/kzarzycki/
___
Getindata is a company founded in 2014 by ex-Spotify data engineers. From day one our focus has been on Big Data projects. We bring together a group of best and most experienced experts in Poland, working with cloud and open-source Big Data technologies to help companies build scalable data architectures and implement advanced analytics over large data sets.
Our experts have vast production experience in implementing Big Data projects for Polish as well as foreign companies including i.a. Spotify, Play, Truecaller, Kcell, Acast, Allegro, ING, Agora, Synerise, StepStone, iZettle and many others from the pharmaceutical, media, finance and FMCG industries.
https://getindata.comâ
Dev Dives: Mastering AI-powered Document UnderstandingUiPathCommunity
Â
Are you looking to take your Document Understanding projects to the next level? Watch a deep-dive into the world of mastering AI-powered Document Understanding. Explore the best practices and see how to identify essential success metrics.
đ Itâs a great opportunity to learn:
- How to implement AI & automation for document processing effectively
- How to evaluate business outcomes and measure success metrics with UiPath Insights
- Best practices and lessons learned from the customer deployments
- Latest product enhancements and roadmap.
This session is designed for automation developers seeking to enhance their skills and knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Our speakers:
đ¨âđť Daniel Lerner, AI/ML Solution Architect at UiPath
đ¨âđŤ Lahiru Fernando, Country Director (Sri Lanka) / RPA Lead (Asia Pacific) at Boundaryless Group, UiPath MVP
đ˝ Explore the collection of UiPath Document Understanding Accelerators: https://bit.ly/3RBg1xG
Register for our upcoming Dev Dives October session:
Explore UiPath Solutions, Management for seamless packaging, deployment and maintenance
đ EMEA&APJ: http://bit.ly/Dev_Dives_10_EMEA
đ AMER: http://bit.ly/Dev_Dives_10_AMER
This session was streamed live on September 28, 2023.
Check out all our upcoming Dev Dives 2023 sessions at
đ http://bit.ly/Dev-Dives_2023
Lyftâs data platform is at the heart of the company's business. Decisions from pricing to ETA to business operations rely on Lyftâs data platform. Moreover, it powers the enormous scale and speed at which Lyft operates. Mark Grover and Deepak Tiwari walk you through the choices Lyft made in the development and sustenance of the data platform, along with what lies ahead in the future.
Using Visualizations to Monitor Changes and Harvest Insights from a Global-sc...Krist Wongsuphasawat
Â
Slides from my talk at the IEEE Conference on Visual Analytics Science and Technology (VAST) 2014 in Paris, France.
ABSTRACT
Logging user activities is essential to data analysis for internet products and services.
Twitter has built a unified logging infrastructure that captures user activities across all clients it owns, making it one of the largest datasets in the organization.
This paper describes challenges and opportunities in applying information visualization to log analysis at this massive scale, and shows how various visualization techniques can be adapted to help data scientists extract insights.
In particular, we focus on two scenarios:\ (1) monitoring and exploring a large collection of log events, and (2) performing visual funnel analysis on log data with tens of thousands of event types.
Two interactive visualizations were developed for these purposes:
we discuss design choices and the implementation of these systems, along with case studies of how they are being used in day-to-day operations at Twitter.
Real-time Analytics with Trino and Apache PinotXiang Fu
Â
Trino summit 2021:
Overview of Trino Pinot Connector, which bridges the flexibility of Trino's full SQL support to the power of Apache Pinot's realtime analytics, giving you the best of both worlds.
Next generation business automation with the red hat decision manager and red...Masahiko Umeno
Â
This slide had been presented at Red Hat Tech Exchange 2018 Taiwan. Talking about 1. Our focus area, 2. Application Architecture, 3. Development Method, 4. Organizing Information, 5. Business Process, 6. Case Management. This session obtain high evaluation. (No.1 in session contents per all sessions)
How to write your database: the story about Event StoreVictor Haydin
Â
This story is about distributed open-source database called Event Store (http://geteventstore.com). Event Store is developed by distributed team, part of which are ELEKS employees. I am going to talk about Event Store purpose and how it works, share some lessons we learned during the development and how it feels when you develop distributed high-performance system of that complexity. The talk will be interesting for technical people: software architects and engineers in general and .NET developers in particular as Event Store is written in C#.
Elasticsearch Performance Testing and Scaling @ SignalJoachim Draeger
Â
In this talk I describe the specific challenges that we faced at Signal to make our use case scale. I then go into detail on how we benchmarked single queries and different shard configurations. You can try the experiments yourself using The Signal Media One-Million News Articles Dataset, a Docker Compose stack and some scripts provided here: https://github.com/joachimdraeger/elasticsearch-performance-experiments.
I also got the great advice to have a look at https://github.com/elastic/rally which can also give you summaries for test runs.
Projects failing because of âcommunication issuesâ is something I hear quite frequently. But how agile can we be in project communication? I will share my experience by overviewing the main lessons learned in the areas of:
Work planning/scheduling insights and hidden risks;
Tips on communication among team members and with outside stakeholders;
Tools & techniques for organizing effective and transparent communication;
Change requests and project information management: why and how?
My name is Victor Perepelitsky I'm an R&D Technical Leader at LivePerson leading the 'Real Time Event Processing Platform' team.
In this Meetup I talked about the journey of creating the platform from scratch - challenges, design decisions, technology choices and more.
During the last 3 years the team has built Real Time Event Processing Platform which is currently running in production with thousands of new and migrated customers. It is built to handle hundreds of thousands requests per/sec with low latency response time (under 30 ms round trip)
I went through different topics and stages of this journey and share details that led to specific choices and results.
âStateful or Statelessâ, âCEPâ, âRules engineâ, âAutomated performance testingâ, âLockingâ, âTimingâ were a part of the menu.
Why And When Should We Consider Stream Processing In Our Solutions Teqnation ...Soroosh Khodami
Â
Session Recording on Youtube
https://www.youtube.com/watch?v=uWPZQ_HMy10
- Session Description
Do you find yourself bombarded with buzzwords and overwhelmed by the rapid emergence of new technologies? "Stream Processing" is a tech buzzword that has been around for some time but is still unfamiliar to many. Join this session to discover its potential in software systems. I will share insights from Apache Flink, Apache Beam, Google Dataflow, and my experiences at Bol.com (the biggest e-commerce platform in the Netherlands) as we cover:
- Stream Processing overview: main concepts and features
- Apache Beam vs. Spring Boot comparison
- Key Considerations for Using Stream Processing
- Learning strategies to navigate this evolving landscape.
Migrating to Alfresco Part II: The âHowâ â Tools & Best Practices for Renovat...Zia Consulting
Â
In the first presentation of this Migration series from Alfresco Partner of the Year, Zia Consulting, we focused on the âWhyâ and the âWhatâ: Why should you migrate to Alfresco and What people are migrating from. We looked at the costs associated with legacy ECM systemsâboth license and maintenance costsâas well as the costs associated with systems that arenât being used, wonât integrate with your critical business applications, or wonât support modern initiatives including cloud and mobile. We then discussed moving from technologies like Documentum or Sharepoint, as well as moving from embedded or vertical-specific ECM systems, or even moving from content repositories in files shares or email.
For this second presentation of the Migration series, we focused on the âHowâ. Specifically, we covered:
-Best practices for migrating your content to Alfresco based on experience from dozens of successful Alfresco migration projects
-Recommended approaches for âphasedâ migrations
Opportunities for âmulti-repositoryâ solutions, keeping existing documents within legacy systems
-Migrating records to Alfresco Records Management (RM) 2.1
Complex event processing platform handling millions of users - Krzysztof Zarz...GetInData
Â
If you want to learn more about it, check out our webinar here: https://www.youtube.com/watch?v=EfGPY_NyYQ8&t=77s
The webinar was organized by GetinData on 2020. During the webinar, we shared our lessons learnt from building and running stream processing platform in production for over 2 years.
Watch more here: https://www.youtube.com/watch?v=EfGPY_NyYQ8
Author: Krzysztof Zarzycki
Linkedin: https://www.linkedin.com/in/kzarzycki/
___
Getindata is a company founded in 2014 by ex-Spotify data engineers. From day one our focus has been on Big Data projects. We bring together a group of best and most experienced experts in Poland, working with cloud and open-source Big Data technologies to help companies build scalable data architectures and implement advanced analytics over large data sets.
Our experts have vast production experience in implementing Big Data projects for Polish as well as foreign companies including i.a. Spotify, Play, Truecaller, Kcell, Acast, Allegro, ING, Agora, Synerise, StepStone, iZettle and many others from the pharmaceutical, media, finance and FMCG industries.
https://getindata.comâ
Dev Dives: Mastering AI-powered Document UnderstandingUiPathCommunity
Â
Are you looking to take your Document Understanding projects to the next level? Watch a deep-dive into the world of mastering AI-powered Document Understanding. Explore the best practices and see how to identify essential success metrics.
đ Itâs a great opportunity to learn:
- How to implement AI & automation for document processing effectively
- How to evaluate business outcomes and measure success metrics with UiPath Insights
- Best practices and lessons learned from the customer deployments
- Latest product enhancements and roadmap.
This session is designed for automation developers seeking to enhance their skills and knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Our speakers:
đ¨âđť Daniel Lerner, AI/ML Solution Architect at UiPath
đ¨âđŤ Lahiru Fernando, Country Director (Sri Lanka) / RPA Lead (Asia Pacific) at Boundaryless Group, UiPath MVP
đ˝ Explore the collection of UiPath Document Understanding Accelerators: https://bit.ly/3RBg1xG
Register for our upcoming Dev Dives October session:
Explore UiPath Solutions, Management for seamless packaging, deployment and maintenance
đ EMEA&APJ: http://bit.ly/Dev_Dives_10_EMEA
đ AMER: http://bit.ly/Dev_Dives_10_AMER
This session was streamed live on September 28, 2023.
Check out all our upcoming Dev Dives 2023 sessions at
đ http://bit.ly/Dev-Dives_2023
Lyftâs data platform is at the heart of the company's business. Decisions from pricing to ETA to business operations rely on Lyftâs data platform. Moreover, it powers the enormous scale and speed at which Lyft operates. Mark Grover and Deepak Tiwari walk you through the choices Lyft made in the development and sustenance of the data platform, along with what lies ahead in the future.
Using Visualizations to Monitor Changes and Harvest Insights from a Global-sc...Krist Wongsuphasawat
Â
Slides from my talk at the IEEE Conference on Visual Analytics Science and Technology (VAST) 2014 in Paris, France.
ABSTRACT
Logging user activities is essential to data analysis for internet products and services.
Twitter has built a unified logging infrastructure that captures user activities across all clients it owns, making it one of the largest datasets in the organization.
This paper describes challenges and opportunities in applying information visualization to log analysis at this massive scale, and shows how various visualization techniques can be adapted to help data scientists extract insights.
In particular, we focus on two scenarios:\ (1) monitoring and exploring a large collection of log events, and (2) performing visual funnel analysis on log data with tens of thousands of event types.
Two interactive visualizations were developed for these purposes:
we discuss design choices and the implementation of these systems, along with case studies of how they are being used in day-to-day operations at Twitter.
Real-time Analytics with Trino and Apache PinotXiang Fu
Â
Trino summit 2021:
Overview of Trino Pinot Connector, which bridges the flexibility of Trino's full SQL support to the power of Apache Pinot's realtime analytics, giving you the best of both worlds.
Next generation business automation with the red hat decision manager and red...Masahiko Umeno
Â
This slide had been presented at Red Hat Tech Exchange 2018 Taiwan. Talking about 1. Our focus area, 2. Application Architecture, 3. Development Method, 4. Organizing Information, 5. Business Process, 6. Case Management. This session obtain high evaluation. (No.1 in session contents per all sessions)
How to write your database: the story about Event StoreVictor Haydin
Â
This story is about distributed open-source database called Event Store (http://geteventstore.com). Event Store is developed by distributed team, part of which are ELEKS employees. I am going to talk about Event Store purpose and how it works, share some lessons we learned during the development and how it feels when you develop distributed high-performance system of that complexity. The talk will be interesting for technical people: software architects and engineers in general and .NET developers in particular as Event Store is written in C#.
Elasticsearch Performance Testing and Scaling @ SignalJoachim Draeger
Â
In this talk I describe the specific challenges that we faced at Signal to make our use case scale. I then go into detail on how we benchmarked single queries and different shard configurations. You can try the experiments yourself using The Signal Media One-Million News Articles Dataset, a Docker Compose stack and some scripts provided here: https://github.com/joachimdraeger/elasticsearch-performance-experiments.
I also got the great advice to have a look at https://github.com/elastic/rally which can also give you summaries for test runs.
Shared Service Management: Ny medarbejder ombord - TOPdesk on Tour Denmark 2019TOPdesk
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Gør hverdagen nemmere med Ên fÌlles platform for alle serviceafdelinger - det gør kommunikationen langt mere ligetil og hündteringen af dine services nemmere. Du skal indse at samarbejde pü tvÌrs af afdelingerne, bliver nemmere med samme vÌrktøj. IT, FM og HR skal udarbejde en fÌlles proces med opgaver samt en procesmodel for en ny medarbejder.
The secret ingredients to a great service culture - TOPdesk on Tour Denmark 2019TOPdesk
Â
How to deliver great services? The answer used to be âget the right tools and processes in placeâ. Now ITSMâs focus is shifting towards customer satisfaction; having the right staff is more important than ever. But how do you find and retain the best service employees? And how do you help them excel? In this talk, Ron explains how they built a great company culture at TOPdesk: The company that received multiple best employer awards and scores a 4,8 out 5 on Glassdoor.
Tips & tricks - TOPdesk on Tour Denmark 2019TOPdesk
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Vores tips & tricks session er tilbage. Anders vil fortÌlle og vise dig en rÌkke nyttige tips og tricks, som kan vÌre med til at optimere din arbejdsdag og hjÌlpe dig med at fü mest muligt ud af din TOPdesk-løsning.
Mature service management with A.I. - TOPdesk on Tour Denmark 2019TOPdesk
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Most service desks would like to increase their maturity. Allow end users to better help themselves, reduce distractions and repetitive tasks for operators, increase customer satisfaction, work pro-actively, be able to look ahead, prevent problems and be more in control of their processes. However, daily operations prevent them from spending time on this. In this presentation, Arvind explains how AI will enable service desks to make the shift to proactive service management and increase their maturity level. And he shares the AI ideas that TOPdesk has planned for the coming year.
Kast det bare over hegnet! - TOPdesk on Tour Denmark 2019TOPdesk
Â
Din servicedesk er nøglen mellem dine (interne) kunder og leverandører. Du spiller en stor rolle i kommunikationen mellem parterne, du løser sagerne og sikrer at service level agreements overholdes. Vi undersøger, pĂĽ en legende mĂĽde, hvor vigtigt tydelige SLAâer og kommunikation er. Det er et godt udgangspunkt for at forbedre samarbejdet mellem dine kunder, leverandører og din servicedesk.
TOPdesk, TOPdesk, TOPdesk.. - TOPdesk on Tour Denmark 2019TOPdesk
Â
Fra et lille loftrum til den dag i dag, at have 14 kontorer fordelt rundt pĂĽ 11 lande â og salgspartnere i flere lande. Vi er i gang med at erobre verden. Mere end 750 ansatte, mere end 150 udviklere, mere end 45 ĂĽrlige SaaS-releases og meget mere.
TOPdesk on Tour 2019: How-to 3: Service Automation met TOPdesk en Solution Pa...TOPdesk
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Service Automation is de ultieme stap in Shift Left. Ontdek hoe je diensten in je selfserviceportal aan kunt bieden zodat je klant zelf zaken kan regelen, en je serviceafdeling er niet naar om hoeft te kijken. In de how to stel je zelf alles in in TOPdesk. Van Aanvraag via Action Sequence tot uitgevoerde Wijziging. Ook maak je kennis met aanvullende tools die de mogelijkheden vergroten.
Deze how-to is gegeven door Ard van Spelde tijdens TOPdesk on Tour 2019
Tijdens deze presentatie vertelde Renske van der Heide welke trends er momenteel zijn op het gebied van facility management en hoe je hier met TOPdesk op kan inspelen. Onderwerpen die o.a. aan bod komen zijn AI en Virtual Reality
Tijdens deze presentatie vertelde Sylvie en Michiel hoe je TOPdesk kan inzetten voor Burgerondersteuning. Deze presentatie is gegeven tijdens de kennisochtend voor Rijksoverheid op 29 mei 2019
TOPdesk on Tour 2019: Betrokken medewerkers, blije klantenTOPdesk
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We weten steeds beter wat de effecten zijn van een hoge medewerkersbetrokkenheid. Niet alleen zijn de medewerkers gezonder en gelukkiger, ze zijn ook productiever, flexibeler en klantgerichter. Onze klanten voelen dit. Een hoge score op Glassdoor valt niet voor niets vaak samen met een hoge score bij Gartner en TrustRadius.
Medewerkers en managers spelen een belangrijke rol bij het vergroten van de medewerkersbetrokkenheid en plukken hier samen de vruchten van. Annemarie neemt je graag mee in de mooie wereld van betrokken, bevlogen medewerkers en laat zien hoe je hier stappen in kunt zetten, zowel voor jezelf als voor je medewerkers.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
buy old yahoo accounts buy yahoo accountsSusan Laney
Â
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Â
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firmâs foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratâs DholeraAvirahi City Dholera
Â
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isnât just any project; itâs a potential game changer for Indiaâs chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
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Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, youâll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
2. Join the conversation #ontour15
Topics
¡ Tips and tricks in TOPdesk.
¡ Standard functionality.
Goal: provide ideas for getting more out of
your TOPdesk.
3. Join the conversation #ontour15
Programme
¡ Track history of cards using events and actions.
¡ Internal and external HTTP-requests.
¡ Custom default dashboards.
¡ New features in TOPdesk 5.6 and 5.7.
4. Join the conversation #ontour15
Events and actions introduction
¡ Events are the trigger
¡ Actions are what is triggered
¡ Powerful tool for streamlining processes
¡ Donât overdo it; try to keep things simple
5. Join the conversation #ontour15
Events and actions: logbook entries
Why?
⢠Track specific action or edits to cards in TOPdesk.
⢠Report on cards that match specific cases or
monitor red flags, by using selections.
⢠Log old information.
6. Join the conversation #ontour15
Events and actions: logbook entries
Example
Create a logbook entry, one week after last change of
incident, to keep track of how frequently incidents are
inactive for too long.
7. Join the conversation #ontour15
Events and actions: logbook entries
Event
- Event for Call Management - First Line Calls
- Occurs with Elapsed time
- 7 days After Date/time of change
- Only occurs when Closed is False
9. Join the conversation #ontour15
Events and actions: logbook entries
Other examples
¡ Log and report on changes of operator(group).
¡ Register changes to the action field.
Benefits
Keep better track of your data and improve
auditability.
10. Join the conversation #ontour15
HTTP-requests
Why?
⢠Automate specific actions in your workflow.
⢠Show the relationship between data on currently
open card, and whatâs already known.
⢠Facilitate processes for your operators.
11. Join the conversation #ontour15
HTTP-requests â TOPdesk internal
How do they work?
⢠URL tells TOPdesk to do something
http://topdesk/tas/secure/
⢠Action: New, Edit, and Lookup
/incident?action=new
⢠Parameters specify what to do
&status=1&field0=verzoek&value0=Hello
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HTTP-requests â TOPdesk internal
Example
Use an HTTP-request in incident management to
show cards in problem management, where the
problem contains the incident categorization.
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HTTP-requests â TOPdesk internal
¡ You can do the same thing with other card types,
such as knowledge items.
Benefits
Improve the sharing of knowledge on your service
desk.
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HTTP-requests â external sites
Example
Translate the contents of an incident to English using
Google Translate.
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HTTP-requests â external sites
Google translate
¡ translate.google.com:80
¡ /#auto/en/
¡ URequest:%0D[Request]%0D%0DAction:%0D[Actio
n_(all)]u
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HTTP-requests â external sites
Example
Use an HTTP-request in incident management to
show the location of a linked object in Google Maps,
based on the postal code of the location.
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HTTP-requests â external sites
Google maps
¡ www.google.com:80
¡ /maps/place/
¡ U[Object_ID.Branch.Postcode_(Visiting)]u
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HTTP-requests â external sites
¡ Search in external websites.
¡ Exchange information with other systems.
Benefits
Based on information in TOPdesk, quickly find
relevant information.
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Customized dashboards
- Create dashboards to show useful information.
- Tailor your dashboards to push specific data.
- Specify who can see which data.
Benefits
Ensure that relevant users see correct information.
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Useful functionality
¡ User setting: âInvisible for callerâ default.
¡ 5.6: Language field
¡ 5.6: Update of call in the SSD changes incident
status.
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New in TOPdesk 5.7
¡ Actions in the web interface (all modules).
¡ Copy email actions.
¡ Password forgotten functionality.
¡ Limit export permissions to specific users.
¡ URL in form designer.
¡ Submit forms for colleagues.
¡ Change multiple plan board days simultaneously.